Low Feedback Rates
No Real-Time Insights
Manual Survey Gaps
Blind Spots in CX
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Turn every call into insight with an automated post-calls survey system by Brilo AI voice agent that works around the clock.
Built-in Feedback Triggers
Brilo AI phone agent automatically initiates surveys the moment a call ends—no extra tools required.
Real-Time Sentiment + Survey Sync
Brilo AI call agent's sentiment analysis combines live sentiment with structured questions to give a complete picture.
Customizable Survey Flows
Brilo AI voice agent tailor voice surveys to match your brand tone, question logic, and goals.
Scalable Across All Calls
Whether it’s 10 calls or 10,000, Brilo AI voice agent runs post-call surveys without slowing down.
Natural, Conversational Survey Experience
No robotic menus—Brilo AI voice agent uses human-like voice to keep customers engaged through the entire response.
Instant Call-to-Survey Transition
No delay, no drop-off—Brilo AI triggers feedback capture the moment a call ends, seamlessly.
Plug & Play CRM Integration
Brilo pushes survey responses and scores directly into your existing CRM, analytics, or helpdesk platforms.
Real-Time Dashboards
Visualize customer sentiment and survey data as it comes in—filter by agent, team, or campaign.
Fully Configurable Logic
Personalize your survey scripts, branching logic, and scoring models to match your CX goals.
Privacy-First Design
Every survey follows compliance protocols for opt-in, anonymity, and data security.
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