Brilo 2.0
Turn Policyholder Calls into Retention
Improve Claims & CX with a Conversational AI Voice Agent for Insurance
Automate inbound policy inquiries, claims processing, and renewal reminders with Brilo AI’s 24/7 voice agents—designed to streamline operations, boost satisfaction, and reduce service costs for insurance providers.
Why Choose Brilo’s AI Insurance Agent for Smarter Call Automation?
Why Choose Brilo’s AI Insurance Agent for Smarter Call Automation?
Why Choose Brilo’s AI Insurance Agent for Smarter Call Automation?
Why Choose Brilo’s AI Insurance Agent for Smarter Call Automation?
Whether you’re handling claim surges, policy renewals, or customer onboarding, Brilo’s AI insurance voice agents ensure every call is managed instantly—with clarity, empathy, and accuracy—while freeing up your human team for high-priority tasks.
Policyholders wait days for status updates on claims.
Policyholders wait days for status updates on claims.
Brilo’s AI voice agents deliver real-time claim progress and reduce inbound support load.
Major Problems & Solutions
Renewal calls overwhelm support teams at the end-of-cycle periods.
Renewal calls overwhelm support teams at the end-of-cycle periods.
Brilo AI call agent sends proactive reminders, handles renewals via voice, and updates policy records automatically.
Repetitive questions can drain the time of live agents.
Repetitive questions can drain the time of live agents.
Brilo AI insurance agents resolve FAQs about coverage, deductibles, and process steps—no human needed.
Callers drop off due to long IVR menus.
Callers drop off due to long IVR menus.
Brilo’s conversational AI for insurance guides them in natural language and resolves most queries on the first call.
Brilo 2.0
Always-On Insurance Call Intelligence
Solving Support Is Just the Start—Brilo AI Scales Insurance Conversations That Matter
Solving Support Is Just the Start—Brilo AI Scales Insurance Conversations That Matter
Solving Support Is Just the Start—Brilo AI Scales Insurance Conversations That Matter
Solving Support Is Just the Start—Brilo AI Scales Insurance Conversations That Matter
From first notice of loss to policy renewals, Brilo’s AI voice agent for insurance automates routine calls, updates customers in real time, and keeps your service consistent—day or night, claim after claim.
From first notice of loss to policy renewals, Brilo’s AI voice agent for insurance automates routine calls, updates customers in real time, and keeps your service consistent—day or night, claim after claim.
Smart FNOL Intake & Prioritization
Brilo AI voice agent captures detailed First Notice of Loss data via voice, flags urgent cases (like accident claims), and routes them to the right team—freeing up human agents for complex claims.
Smart FNOL Intake & Prioritization
Brilo AI voice agent captures detailed First Notice of Loss data via voice, flags urgent cases (like accident claims), and routes them to the right team—freeing up human agents for complex claims.
Smart FNOL Intake & Prioritization
Brilo AI voice agent captures detailed First Notice of Loss data via voice, flags urgent cases (like accident claims), and routes them to the right team—freeing up human agents for complex claims.
Smart FNOL Intake & Prioritization
Brilo AI voice agent captures detailed First Notice of Loss data via voice, flags urgent cases (like accident claims), and routes them to the right team—freeing up human agents for complex claims.
Real-Time Claim Progress & Document Updates
Whether a claim is under review or awaiting paperwork, Brilo AI phone agent delivers voice updates instantly—reducing status-check calls and boosting customer trust.
Real-Time Claim Progress & Document Updates
Whether a claim is under review or awaiting paperwork, Brilo AI phone agent delivers voice updates instantly—reducing status-check calls and boosting customer trust.
Real-Time Claim Progress & Document Updates
Whether a claim is under review or awaiting paperwork, Brilo AI phone agent delivers voice updates instantly—reducing status-check calls and boosting customer trust.
Real-Time Claim Progress & Document Updates
Whether a claim is under review or awaiting paperwork, Brilo AI phone agent delivers voice updates instantly—reducing status-check calls and boosting customer trust.
24/7 Answers on Coverage, Deductibles & Eligibility
From “Am I covered for hail damage?” to “When does my renewal start?”, Brilo AI voice assistant answers common policyholder questions instantly—anytime, anywhere.
24/7 Answers on Coverage, Deductibles & Eligibility
From “Am I covered for hail damage?” to “When does my renewal start?”, Brilo AI voice assistant answers common policyholder questions instantly—anytime, anywhere.
24/7 Answers on Coverage, Deductibles & Eligibility
From “Am I covered for hail damage?” to “When does my renewal start?”, Brilo AI voice assistant answers common policyholder questions instantly—anytime, anywhere.
24/7 Answers on Coverage, Deductibles & Eligibility
From “Am I covered for hail damage?” to “When does my renewal start?”, Brilo AI voice assistant answers common policyholder questions instantly—anytime, anywhere.
Claim calls always spike after storms—and we used to scramble. Now, Brilo’s AI voice agent handles the surge without missing a beat. Customers get real-time updates, and our team finally has breathing room to focus on complex cases.”
Maya Sullivan
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Director of Operations, Crestline Mutual Insurance
Claim calls always spike after storms—and we used to scramble. Now, Brilo’s AI voice agent handles the surge without missing a beat. Customers get real-time updates, and our team finally has breathing room to focus on complex cases.”
Maya Sullivan
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Director of Operations, Crestline Mutual Insurance
Claim calls always spike after storms—and we used to scramble. Now, Brilo’s AI voice agent handles the surge without missing a beat. Customers get real-time updates, and our team finally has breathing room to focus on complex cases.”
Maya Sullivan
-
Director of Operations, Crestline Mutual Insurance
Claim calls always spike after storms—and we used to scramble. Now, Brilo’s AI voice agent handles the surge without missing a beat. Customers get real-time updates, and our team finally has breathing room to focus on complex cases.”
Maya Sullivan
-
Director of Operations, Crestline Mutual Insurance
Brilo 2.0
Streamlined Claim & Policy Call Automation
How Brilo AI’s Voice Agents Fit Seamlessly Into Your Insurance Workflow?
How Brilo AI’s Voice Agents Fit Seamlessly Into Your Insurance Workflow?
How Brilo AI’s Voice Agents Fit Seamlessly Into Your Insurance Workflow?
How Brilo AI’s Voice Agents Fit Seamlessly Into Your Insurance Workflow?
From CRM integration to real-time voice updates, Brilo AI phone agent helps insurers streamline policyholder communication and automate repetitive support calls—without losing the human touch.
From CRM integration to real-time voice updates, Brilo AI phone agent helps insurers streamline policyholder communication and automate repetitive support calls—without losing the human touch.
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Connect with Policy Admin, CRM & Call Platforms
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Connect with Policy Admin, CRM & Call Platforms
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Connect with Policy Admin, CRM & Call Platforms
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Connect with Policy Admin, CRM & Call Platforms
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Customize Claim & Policy Call Flows
2
Customize Claim & Policy Call Flows
2
Customize Claim & Policy Call Flows
2
Customize Claim & Policy Call Flows
3
Go Live in Just Days
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Go Live in Just Days
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Go Live in Just Days
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Go Live in Just Days
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Monitor Calls with Built-In Insurance Intelligence
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Monitor Calls with Built-In Insurance Intelligence
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Monitor Calls with Built-In Insurance Intelligence
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Monitor Calls with Built-In Insurance Intelligence
Brilo 2.0
Integrated Insurance Call Automation
Smart Integrations That Power Insurance Voice Support
Smart Integrations That Power Insurance Voice Support
Smart Integrations That Power Insurance Voice Support
Smart Integrations That Power Insurance Voice Support
Connect your core systems—policy admin, CRM, and scheduling tools—with Brilo AI voice agents for insurance to automate routine support calls, improve responsiveness, and simplify claims and service workflows.
Connect your core systems—policy admin, CRM, and scheduling tools—with Brilo AI voice agents for insurance to automate routine support calls, improve responsiveness, and simplify claims and service workflows.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Insurance
Guidewire
Brilo AI voice agent syncs call data with Guidewire ClaimCenter—automatically logging FNOL details and updating the claim timeline without manual input.
Insurance
Salesforce
Brilo AI logs every voice interaction directly into Salesforce, triggering follow-up actions for agents and keeping customer records perfectly aligned.
Insurance
Calendly / Cal.com
During service or renewal calls, Brilo AI voice agent books appointments via Calendly—auto-syncing with agent calendars in real time.
Insurance
Zoho CRM
Brilo AI phonne agent tags inbound calls with policy type, urgency, and caller sentiment, helping agents prioritize and act faster inside Zoho.
Brilo 2.0
Built for Clarity, Backed by Confidence
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
From claim automation to compliance, here’s everything you need to know about bringing Brilo AI voice agents to insurance support—at scale.
From claim automation to compliance, here’s everything you need to know about bringing Brilo AI voice agents to insurance support—at scale.
From claim automation to compliance, here’s everything you need to know about bringing Brilo AI voice agents to insurance support—at scale.
How can a contact center manager in insurance use Brilo AI to automate claims intake?
How can a contact center manager in insurance use Brilo AI to automate claims intake?
How can a contact center manager in insurance use Brilo AI to automate claims intake?
How can a contact center manager in insurance use Brilo AI to automate claims intake?
How can a front desk staff in insurance reduce missed calls with Brilo AI’s AI voice assistant?
How can a front desk staff in insurance reduce missed calls with Brilo AI’s AI voice assistant?
How can a front desk staff in insurance reduce missed calls with Brilo AI’s AI voice assistant?
How can a front desk staff in insurance reduce missed calls with Brilo AI’s AI voice assistant?
How does Brilo AI voice agents support fraud detection in insurance via AI caller?
How does Brilo AI voice agents support fraud detection in insurance via AI caller?
How does Brilo AI voice agents support fraud detection in insurance via AI caller?
How does Brilo AI voice agents support fraud detection in insurance via AI caller?
How can policy admin teams use Brilo AI voice agents to speed up underwriting calls?
How can policy admin teams use Brilo AI voice agents to speed up underwriting calls?
How can policy admin teams use Brilo AI voice agents to speed up underwriting calls?
How can policy admin teams use Brilo AI voice agents to speed up underwriting calls?
How does Brilo AI help with policy renewal reminders for a customer support manager in insurance?
How does Brilo AI help with policy renewal reminders for a customer support manager in insurance?
How does Brilo AI help with policy renewal reminders for a customer support manager in insurance?
How does Brilo AI help with policy renewal reminders for a customer support manager in insurance?
Can a risk officer use Brilo AI phone agents for predictive risk assessment calls in insurance?
Can a risk officer use Brilo AI phone agents for predictive risk assessment calls in insurance?
Can a risk officer use Brilo AI phone agents for predictive risk assessment calls in insurance?
Can a risk officer use Brilo AI phone agents for predictive risk assessment calls in insurance?
How can a sales manager accelerate lead qualification using Brilo's AI voice agent caller in insurance?
How can a sales manager accelerate lead qualification using Brilo's AI voice agent caller in insurance?
How can a sales manager accelerate lead qualification using Brilo's AI voice agent caller in insurance?
How can a sales manager accelerate lead qualification using Brilo's AI voice agent caller in insurance?
How does Brilo AI support policy cancellation prevention for a retention manager in insurance?
How does Brilo AI support policy cancellation prevention for a retention manager in insurance?
How does Brilo AI support policy cancellation prevention for a retention manager in insurance?
How does Brilo AI support policy cancellation prevention for a retention manager in insurance?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
