Brilo 2.0

AI Voice Agents for E-Commerce

Turn Every Customer Call into a Conversion with AI Voices Agents for E-Commerce Support

Deliver 24/7 ecommerce customer support, track orders, and answer product questions instantly with Brilo’s smart voice AI agent—so your team can focus on fulfillment, not phone lines.

Why Fast-Growing Online Brands Trust Brilo’s Voice AI for E-Commerce

Why Fast-Growing Online Brands Trust Brilo’s Voice AI for E-Commerce

Why Fast-Growing Online Brands Trust Brilo’s Voice AI for E-Commerce

Why Fast-Growing Online Brands Trust Brilo’s Voice AI for E-Commerce

Whether you're a DTC brand or a global marketplace, Brilo’s AI voice agents for ecommerce calling helps you scale support without scaling your team—keeping customers happy and operations efficient.

Too many support calls about order status.

Too many support calls about order status.

Brilo AI automates responses through ecommerce order automation, providing real-time shipping and delivery info.

Major Problems & Solutions

Agents overwhelmed with FAQs about returns.

Agents overwhelmed with FAQs about returns.

Brilo's voice AI 24/7 agents handle common return and refund questions with voice-based clarity.

Support tickets spike during promotions.

Support tickets spike during promotions.

Brilo AI phone agent answers peak-period calls instantly, deflecting 80% of repetitive inquiries.

Lost sales from delayed responses.

Lost sales from delayed responses.

Brilo AI engages shoppers instantly and passes complex cases to your team when needed.

Brilo 2.0

Self -learning AI Phone Agents

Features That Make Brilo AI Voice Agents for E-Commerce a Must-Have for Customer Support

Features That Make Brilo AI Voice Agents for E-Commerce a Must-Have for Customer Support

Features That Make Brilo AI Voice Agents for E-Commerce a Must-Have for Customer Support

Features That Make Brilo AI Voice Agents for E-Commerce a Must-Have for Customer Support

From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .

From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Brilo tailoring its responses similar to Klarna points towards their focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo 2.0

Automate Customer Support at Scale

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

From cart to doorstep, Brilo’s AI voice agents for e-commerce help brands automate support and keep customers informed—without missing a call.

From cart to doorstep, Brilo’s AI voice agents for e-commerce help brands automate support and keep customers informed—without missing a call.

1

Integrate with Your Storefront & Support Tools

1

Integrate with Your Storefront & Support Tools

1

Integrate with Your Storefront & Support Tools

1

Integrate with Your Storefront & Support Tools

2

Customize Call Flows Around Your Products & Policies

2

Customize Call Flows Around Your Products & Policies

2

Customize Call Flows Around Your Products & Policies

2

Customize Call Flows Around Your Products & Policies

3

Deploy Across All Customer Touchpoints

3

Deploy Across All Customer Touchpoints

3

Deploy Across All Customer Touchpoints

3

Deploy Across All Customer Touchpoints

4

Monitor Conversations & Optimize CX

4

Monitor Conversations & Optimize CX

4

Monitor Conversations & Optimize CX

4

Monitor Conversations & Optimize CX

Brilo 2.0

Seamless eCommerce Tool Synchronization

Powerful Integrations to Supercharge Your AI Voice Agents for E-Commerce

Powerful Integrations to Supercharge Your AI Voice Agents for E-Commerce

Powerful Integrations to Supercharge Your AI Voice Agents for E-Commerce

Powerful Integrations to Supercharge Your AI Voice Agents for E-Commerce

Sync your storefront, CRM, and fulfillment tools with Brilo AI ecommerce phone system to automate customer calls, reduce response times, and keep every order experience running smoothly.

Sync your storefront, CRM, and fulfillment tools with Brilo AI ecommerce phone system to automate customer calls, reduce response times, and keep every order experience running smoothly.

Brilo 2.0

eCommerce 24/7 Support Automation

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

24/7 AI voice agent for seamless ecommerce support —automate order updates, returns, and sales inquiries effortlessly.

24/7 AI voice agent for seamless ecommerce support —automate order updates, returns, and sales inquiries effortlessly.

24/7 AI voice agent for seamless ecommerce support —automate order updates, returns, and sales inquiries effortlessly.

What is an AI voice agent for e-commerce customer support?

What is an AI voice agent for e-commerce customer support?

What is an AI voice agent for e-commerce customer support?

What is an AI voice agent for e-commerce customer support?

How does AI phone support improve customer service in online stores?

How does AI phone support improve customer service in online stores?

How does AI phone support improve customer service in online stores?

How does AI phone support improve customer service in online stores?

Can AI voice agents integrate with Shopify, WooCommerce, or Magento?

Can AI voice agents integrate with Shopify, WooCommerce, or Magento?

Can AI voice agents integrate with Shopify, WooCommerce, or Magento?

Can AI voice agents integrate with Shopify, WooCommerce, or Magento?

How does AI calling systems support e-commerce?

How does AI calling systems support e-commerce?

How does AI calling systems support e-commerce?

How does AI calling systems support e-commerce?

How do AI voice agents for e-commerce handle order tracking and shipping updates?

How do AI voice agents for e-commerce handle order tracking and shipping updates?

How do AI voice agents for e-commerce handle order tracking and shipping updates?

How do AI voice agents for e-commerce handle order tracking and shipping updates?

Can AI agents help reduce abandoned carts in eCommerce?

Can AI agents help reduce abandoned carts in eCommerce?

Can AI agents help reduce abandoned carts in eCommerce?

Can AI agents help reduce abandoned carts in eCommerce?

How long does it take to deploy Brilo AI voice agent for eCommerce?

How long does it take to deploy Brilo AI voice agent for eCommerce?

How long does it take to deploy Brilo AI voice agent for eCommerce?

How long does it take to deploy Brilo AI voice agent for eCommerce?

Are AI calling agents for eCommerce secure and compliant with data privacy laws?

Are AI calling agents for eCommerce secure and compliant with data privacy laws?

Are AI calling agents for eCommerce secure and compliant with data privacy laws?

Are AI calling agents for eCommerce secure and compliant with data privacy laws?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.