Bring Real-Time IT Service Automation to Jira with Brilo AI Voice Agent
Let Brilo voice AI agent work with Jira Service Management to notify teams of incidents, approvals, and ticket updates—before SLAs break.
Bring Real-Time IT Service Automation to Jira with Brilo AI Voice Agent
Let Brilo voice AI agent work with Jira Service Management to notify teams of incidents, approvals, and ticket updates—before SLAs break.
Brilo 2.0
Voice-First Service Alerts
Streamline Incident Management & SLA Escalations with AI Voice Automation
Streamline Incident Management & SLA Escalations with AI Voice Automation
Streamline Incident Management & SLA Escalations with AI Voice Automation
Streamline Incident Management & SLA Escalations with AI Voice Automation
Brilo Voice AI assistance for Jira Service Desk reduces bottlenecks in support workflows by keeping teams updated through clear, actionable voice communication.
Brilo Voice AI assistance for Jira Service Desk reduces bottlenecks in support workflows by keeping teams updated through clear, actionable voice communication.
Voice Ticket Creation & Status Updates
When a new ticket is logged, or a status changes, Brilo AI instantly calls the requester—ensuring clarity without depending solely on emails or inboxes.
Voice Ticket Creation & Status Updates
When a new ticket is logged, or a status changes, Brilo AI instantly calls the requester—ensuring clarity without depending solely on emails or inboxes.
Voice Ticket Creation & Status Updates
When a new ticket is logged, or a status changes, Brilo AI instantly calls the requester—ensuring clarity without depending solely on emails or inboxes.
Voice Ticket Creation & Status Updates
When a new ticket is logged, or a status changes, Brilo AI instantly calls the requester—ensuring clarity without depending solely on emails or inboxes.
SLA Timer Voice Alerts for Agents
Brilo AI assistant monitors SLA timers and calls the right team member when a breach is about to occur—keeping resolution on track.
SLA Timer Voice Alerts for Agents
Brilo AI assistant monitors SLA timers and calls the right team member when a breach is about to occur—keeping resolution on track.
SLA Timer Voice Alerts for Agents
Brilo AI assistant monitors SLA timers and calls the right team member when a breach is about to occur—keeping resolution on track.
SLA Timer Voice Alerts for Agents
Brilo AI assistant monitors SLA timers and calls the right team member when a breach is about to occur—keeping resolution on track.
Change Approval Reminders via Voice
Brilo AI agent contacts designated approvers when a change ticket requires action—speeding up approvals without relying on Slack or email pings.
Change Approval Reminders via Voice
Brilo AI agent contacts designated approvers when a change ticket requires action—speeding up approvals without relying on Slack or email pings.
Change Approval Reminders via Voice
Brilo AI agent contacts designated approvers when a change ticket requires action—speeding up approvals without relying on Slack or email pings.
Change Approval Reminders via Voice
Brilo AI agent contacts designated approvers when a change ticket requires action—speeding up approvals without relying on Slack or email pings.
Brilo 2.0
Voice Automation for ITSM
Stay Proactive Across IT, DevOps, & Facilities With Hands-Free Alerts
Stay Proactive Across IT, DevOps, & Facilities With Hands-Free Alerts
Stay Proactive Across IT, DevOps, & Facilities With Hands-Free Alerts
Jira & Brilo voice AI integration lets service teams act faster—with voice-driven notifications and workflows that bypass inbox delays.
Brilo 2.0
Voice Automation for ITSM
Stay Proactive Across IT, DevOps, & Facilities With Hands-Free Alerts
Jira & Brilo voice AI integration lets service teams act faster—with voice-driven notifications and workflows that bypass inbox delays.
Brilo 2.0
Voice AI for Smart Operations
Connect Brilo Voice AI to Other Tools for Cross-Platform Compatibility
Connect Brilo Voice AI to Other Tools for Cross-Platform Compatibility
Connect Brilo Voice AI to Other Tools for Cross-Platform Compatibility
Connect Brilo Voice AI to Other Tools for Cross-Platform Compatibility
Brilo AI works alongside DevOps, IT, and support tools—ensuring every Jira ticket, change, or incident is heard and resolved faster.
Brilo AI works alongside DevOps, IT, and support tools—ensuring every Jira ticket, change, or incident is heard and resolved faster.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Helpdesk
Opsgenie
When Opsgenie escalates an alert, Brilo AI agent calls the on-call engineer—summarizing the event and required action.
Helpdesk
Slack
If tickets are assigned or escalated via Jira-Slack integration, Brilo AI voice agent can notify users directly via voice calls.
Helpdesk
Confluence
Use Brilo AI agent to reference knowledge base entries during voice interactions for quicker self-service or internal guidance.
Helpdesk
Trello
Brilo AI agent creates Trello cards for task-based Jira follow-ups, confirming creation via voice to relevant users.
Brilo 2.0
Real-Time Support Automation
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
Learn how Brilo AI phone agents integration with Jira Service Management improves service delivery speed, team visibility, and operational resilience.
Learn how Brilo AI phone agents integration with Jira Service Management improves service delivery speed, team visibility, and operational resilience.
Learn how Brilo AI phone agents integration with Jira Service Management improves service delivery speed, team visibility, and operational resilience.
Can Brilo AI voice agent create Jira Service Desk tickets during a phone call?
Can Brilo AI voice agent create Jira Service Desk tickets during a phone call?
Can Brilo AI voice agent create Jira Service Desk tickets during a phone call?
Can Brilo AI voice agent create Jira Service Desk tickets during a phone call?
Can Brilo AI update existing Jira tickets through a phone interaction?
Can Brilo AI update existing Jira tickets through a phone interaction?
Can Brilo AI update existing Jira tickets through a phone interaction?
Can Brilo AI update existing Jira tickets through a phone interaction?
Can Brilo AI check and report ticket status from Jira in real time?
Can Brilo AI check and report ticket status from Jira in real time?
Can Brilo AI check and report ticket status from Jira in real time?
Can Brilo AI check and report ticket status from Jira in real time?
Can Brilo AI calling assistant escalate issues in Jira based on voice inputs?
Can Brilo AI calling assistant escalate issues in Jira based on voice inputs?
Can Brilo AI calling assistant escalate issues in Jira based on voice inputs?
Can Brilo AI calling assistant escalate issues in Jira based on voice inputs?
Can Brilo AI agent assign Jira tickets to the right service teams?
Can Brilo AI agent assign Jira tickets to the right service teams?
Can Brilo AI agent assign Jira tickets to the right service teams?
Can Brilo AI agent assign Jira tickets to the right service teams?
Does Brilo AI log full voice call summaries into Jira issues?
Does Brilo AI log full voice call summaries into Jira issues?
Does Brilo AI log full voice call summaries into Jira issues?
Does Brilo AI log full voice call summaries into Jira issues?
Can Brilo AI trigger Jira automations based on phone calls?
Can Brilo AI trigger Jira automations based on phone calls?
Can Brilo AI trigger Jira automations based on phone calls?
Can Brilo AI trigger Jira automations based on phone calls?
Can Brilo AI agent notify users of resolution updates from Jira?
Can Brilo AI agent notify users of resolution updates from Jira?
Can Brilo AI agent notify users of resolution updates from Jira?
Can Brilo AI agent notify users of resolution updates from Jira?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
