
Advance Customer Conversations with Brilo Voice AI Agent & Intercom
Integration
Connect Brilo’s intelligent voice automation with Intercom to handle calls, update conversations, and simplify engagement. Deliver seamless conversational support that bridges real-time voice and chat for faster, more personal customer experiences.
Advance Customer Conversations with Brilo Voice AI Agent & Intercom
Integration
Connect Brilo’s intelligent voice automation with Intercom to handle calls, update conversations, and simplify engagement. Deliver seamless conversational support that bridges real-time voice and chat for faster, more personal customer experiences.
Brilo 2.0
Intelligent Voice Automation
Real-Time Support with Intercom & AI Phone Agents
Real-Time Support with Intercom & AI Phone Agents
Real-Time Support with Intercom & AI Phone Agents
Real-Time Support with Intercom & AI Phone Agents
Turn every customer call into a connected conversation. Brilo AI brings real-time voice automation to Intercom, syncing calls, updates, and follow-ups across your entire support system for faster resolutions and higher satisfaction.
Turn every customer call into a connected conversation. Brilo AI brings real-time voice automation to Intercom, syncing calls, updates, and follow-ups across your entire support system for faster resolutions and higher satisfaction.

Seamless Call-to-Conversation Logging
Brilo instantly records and transcribes every customer call, sending summaries and intent data straight to Intercom. Support teams get full visibility into each interaction—eliminating manual notes and enabling context-rich engagement across chat and voice channels.

Seamless Call-to-Conversation Logging
Brilo instantly records and transcribes every customer call, sending summaries and intent data straight to Intercom. Support teams get full visibility into each interaction—eliminating manual notes and enabling context-rich engagement across chat and voice channels.

Seamless Call-to-Conversation Logging
Brilo instantly records and transcribes every customer call, sending summaries and intent data straight to Intercom. Support teams get full visibility into each interaction—eliminating manual notes and enabling context-rich engagement across chat and voice channels.

Seamless Call-to-Conversation Logging
Brilo instantly records and transcribes every customer call, sending summaries and intent data straight to Intercom. Support teams get full visibility into each interaction—eliminating manual notes and enabling context-rich engagement across chat and voice channels.

Smarter Workflow Automation
Integrating Intercom and AI phone agents, repetitive voice tasks like routing, ticket creation, and escalations are fully automated. Agents can focus on meaningful customer interactions while Brilo ensures no call or case slips through the cracks.

Smarter Workflow Automation
Integrating Intercom and AI phone agents, repetitive voice tasks like routing, ticket creation, and escalations are fully automated. Agents can focus on meaningful customer interactions while Brilo ensures no call or case slips through the cracks.

Smarter Workflow Automation
Integrating Intercom and AI phone agents, repetitive voice tasks like routing, ticket creation, and escalations are fully automated. Agents can focus on meaningful customer interactions while Brilo ensures no call or case slips through the cracks.

Smarter Workflow Automation
Integrating Intercom and AI phone agents, repetitive voice tasks like routing, ticket creation, and escalations are fully automated. Agents can focus on meaningful customer interactions while Brilo ensures no call or case slips through the cracks.

Always-On Voice Support
Brilo AI voice agents extend Intercom’s automation beyond chat, providing 24/7 coverage for inbound calls and routine inquiries. Customers receive consistent support day and night, while your team enjoys reduced workloads and improved operational efficiency.

Always-On Voice Support
Brilo AI voice agents extend Intercom’s automation beyond chat, providing 24/7 coverage for inbound calls and routine inquiries. Customers receive consistent support day and night, while your team enjoys reduced workloads and improved operational efficiency.

Always-On Voice Support
Brilo AI voice agents extend Intercom’s automation beyond chat, providing 24/7 coverage for inbound calls and routine inquiries. Customers receive consistent support day and night, while your team enjoys reduced workloads and improved operational efficiency.

Always-On Voice Support
Brilo AI voice agents extend Intercom’s automation beyond chat, providing 24/7 coverage for inbound calls and routine inquiries. Customers receive consistent support day and night, while your team enjoys reduced workloads and improved operational efficiency.
Brilo 2.0
Unified Customer Journeys
Streamline Communication Workflows with Brilo AI + Intercom
Streamline Communication Workflows with Brilo AI + Intercom
Streamline Communication Workflows with Brilo AI + Intercom
Combine Brilo’s intelligent voice automation with Intercom’s real-time messaging to handle every customer inquiry instantly—whether over call or chat. Create a single, continuous support experience with fewer touchpoints and faster outcomes.

Brilo 2.0
Unified Customer Journeys
Streamline Communication Workflows with Brilo AI + Intercom
Combine Brilo’s intelligent voice automation with Intercom’s real-time messaging to handle every customer inquiry instantly—whether over call or chat. Create a single, continuous support experience with fewer touchpoints and faster outcomes.
Brilo 2.0
Voice AI for Smart Operations
Create Seamless Voice-to-Chat Workflows with Voice AI & Intercom
Create Seamless Voice-to-Chat Workflows with Voice AI & Intercom
Create Seamless Voice-to-Chat Workflows with Voice AI & Intercom
Create Seamless Voice-to-Chat Workflows with Voice AI & Intercom
Expand the reach of Intercom by integrating Brilo AI with your favorite tools. Simplify collaboration, sync conversations, and create unified workflows that connect every part of your customer engagement ecosystem.
Expand the reach of Intercom by integrating Brilo AI with your favorite tools. Simplify collaboration, sync conversations, and create unified workflows that connect every part of your customer engagement ecosystem.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Helpdesk
Zendesk
Sync call logs, transcripts, and ticket updates between Brilo and Zendesk. Deliver consistent support experiences across both chat and voice channels while reducing agent workload.
Helpdesk
HubSpot
Link Brilo’s voice insights and contact updates with HubSpot to align marketing, sales, and support efforts. Maintain unified customer profiles and enable faster, more contextual service.
Helpdesk
Freshdesk
Extend automation beyond chat by connecting Brilo to Freshdesk. AI voice agents create, update, and close tickets automatically, keeping customer interactions accurate and actionable.
Helpdesk
Cal.com
Enable seamless appointment scheduling directly from Intercom. Brilo handles confirmations, reminders, and rescheduling—all logged and visible to your support agents instantly.
Brilo 2.0
Reliable & Compliant
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
Get clear answers about Brilo’s voice automation for Intercom—covering setup, automation, compliance, and real-time support workflows designed for smarter, connected customer experiences.
Get clear answers about Brilo’s voice automation for Intercom—covering setup, automation, compliance, and real-time support workflows designed for smarter, connected customer experiences.
Get clear answers about Brilo’s voice automation for Intercom—covering setup, automation, compliance, and real-time support workflows designed for smarter, connected customer experiences.
How do I connect Brilo’s AI phone agents to Intercom?
How do I connect Brilo’s AI phone agents to Intercom?
How do I connect Brilo’s AI phone agents to Intercom?
How do I connect Brilo’s AI phone agents to Intercom?
Can Brilo AI voice agents log calls inside Intercom conversations?
Can Brilo AI voice agents log calls inside Intercom conversations?
Can Brilo AI voice agents log calls inside Intercom conversations?
Can Brilo AI voice agents log calls inside Intercom conversations?
Can Brilo’s AI answering machine create Intercom tickets after missed calls?
Can Brilo’s AI answering machine create Intercom tickets after missed calls?
Can Brilo’s AI answering machine create Intercom tickets after missed calls?
Can Brilo’s AI answering machine create Intercom tickets after missed calls?
Can Brilo AI voice agents trigger workflows in Intercom?
Can Brilo AI voice agents trigger workflows in Intercom?
Can Brilo AI voice agents trigger workflows in Intercom?
Can Brilo AI voice agents trigger workflows in Intercom?
Does Brilo AI sync contact data and call history with Intercom?
Does Brilo AI sync contact data and call history with Intercom?
Does Brilo AI sync contact data and call history with Intercom?
Does Brilo AI sync contact data and call history with Intercom?
Is Brilo AI voice agent and Intercom integration TCPA compliant?
Is Brilo AI voice agent and Intercom integration TCPA compliant?
Is Brilo AI voice agent and Intercom integration TCPA compliant?
Is Brilo AI voice agent and Intercom integration TCPA compliant?
What are the benefits of using Brilo AI with Intercom for support automation?
What are the benefits of using Brilo AI with Intercom for support automation?
What are the benefits of using Brilo AI with Intercom for support automation?
What are the benefits of using Brilo AI with Intercom for support automation?
Can Brilo AI assist agents during live conversations?
Can Brilo AI assist agents during live conversations?
Can Brilo AI assist agents during live conversations?
Can Brilo AI assist agents during live conversations?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.