Deliver Voice-Driven Support & Sales Automation With Brilo AI & Freshworks
Enable Brilo AI voice agents to log tickets, follow up leads, and manage IT requests across Freshdesk, Freshsales, and Freshservice—all via voice.
Deliver Voice-Driven Support & Sales Automation With Brilo AI & Freshworks
Enable Brilo AI voice agents to log tickets, follow up leads, and manage IT requests across Freshdesk, Freshsales, and Freshservice—all via voice.
Brilo 2.0
Voice-Controlled Service Tasks
Turn AI Conversations Into CRM Updates, Tickets, & Reminders With Freshworks
Turn AI Conversations Into CRM Updates, Tickets, & Reminders With Freshworks
Turn AI Conversations Into CRM Updates, Tickets, & Reminders With Freshworks
Turn AI Conversations Into CRM Updates, Tickets, & Reminders With Freshworks
Brilo voice AI integrates with Freshdesk, Freshservice, and Freshsales to automate workflows based on spoken input and call outcomes.
Brilo voice AI integrates with Freshdesk, Freshservice, and Freshsales to automate workflows based on spoken input and call outcomes.
Voice Ticketing in Freshdesk & Freshservice
Brilo AI agent collects issue details during calls and logs support tickets into Freshdesk or IT tickets into Freshservice — instantly.
Voice Ticketing in Freshdesk & Freshservice
Brilo AI agent collects issue details during calls and logs support tickets into Freshdesk or IT tickets into Freshservice — instantly.
Voice Ticketing in Freshdesk & Freshservice
Brilo AI agent collects issue details during calls and logs support tickets into Freshdesk or IT tickets into Freshservice — instantly.
Voice Ticketing in Freshdesk & Freshservice
Brilo AI agent collects issue details during calls and logs support tickets into Freshdesk or IT tickets into Freshservice — instantly.
Follow-Up Reminders by Voice AI
Missed SLA or pending ticket? Brilo AI agent notifies the user or customer with a contextual voice call powered by workflow triggers.
Follow-Up Reminders by Voice AI
Missed SLA or pending ticket? Brilo AI agent notifies the user or customer with a contextual voice call powered by workflow triggers.
Follow-Up Reminders by Voice AI
Missed SLA or pending ticket? Brilo AI agent notifies the user or customer with a contextual voice call powered by workflow triggers.
Follow-Up Reminders by Voice AI
Missed SLA or pending ticket? Brilo AI agent notifies the user or customer with a contextual voice call powered by workflow triggers.
Voice CRM Updates in Freshsales
Sales agents or customers can call in, update lead info, or trigger next steps — Brilo AI agent handles the voice side, Freshsales handles the rest.
Voice CRM Updates in Freshsales
Sales agents or customers can call in, update lead info, or trigger next steps — Brilo AI agent handles the voice side, Freshsales handles the rest.
Voice CRM Updates in Freshsales
Sales agents or customers can call in, update lead info, or trigger next steps — Brilo AI agent handles the voice side, Freshsales handles the rest.
Voice CRM Updates in Freshsales
Sales agents or customers can call in, update lead info, or trigger next steps — Brilo AI agent handles the voice side, Freshsales handles the rest.
Brilo 2.0
Automate Across Functions
From Support Tickets to Sales Tasks — Use Brilo to Work Faster in Freshworks
From Support Tickets to Sales Tasks — Use Brilo to Work Faster in Freshworks
From Support Tickets to Sales Tasks — Use Brilo to Work Faster in Freshworks
Voice AI & Freshworks integration helps teams speed up resolution times, sales follow-ups, and internal operations—automatically.
Brilo 2.0
Automate Across Functions
From Support Tickets to Sales Tasks — Use Brilo to Work Faster in Freshworks
Voice AI & Freshworks integration helps teams speed up resolution times, sales follow-ups, and internal operations—automatically.
Brilo 2.0
Voice AI for Smart Operations
Connect Voice AI With the Tools Surrounding Your Freshworks Environment
Connect Voice AI With the Tools Surrounding Your Freshworks Environment
Connect Voice AI With the Tools Surrounding Your Freshworks Environment
Connect Voice AI With the Tools Surrounding Your Freshworks Environment
Use Brilo AI voice assistant with Freshworks alongside other CRM tools, and task managers to enable cross-platform, voice-activated actions.
Use Brilo AI voice assistant with Freshworks alongside other CRM tools, and task managers to enable cross-platform, voice-activated actions.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
CRM
Slack
Brilo logs call summaries and urgent voice-based alerts into Slack channels for team collaboration after syncing with Freshdesk/Freshservice.
CRM
Google Calendar
Voice AI calls for demo bookings or IT escalations can trigger automatic calendar invites synced to agent availability.
CRM
HubSpot
Brilo AI connects sales calls to both HubSpot and Freshsales via workflow logic—keeping data aligned across systems.
CRM
ClickUp
Voice-reported bugs or feature requests are routed into ClickUp task boards, logged via Freshdesk ticketing automation.
Brilo 2.0
Built for Frontline Agility
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
Learn how Brilo voice AI meets Freshworks to unify spoken conversations, AI reasoning, and workflow logic—across every team touchpoint.
Learn how Brilo voice AI meets Freshworks to unify spoken conversations, AI reasoning, and workflow logic—across every team touchpoint.
Learn how Brilo voice AI meets Freshworks to unify spoken conversations, AI reasoning, and workflow logic—across every team touchpoint.
Can Brilo AI voice agents create support tickets in Freshdesk?
Can Brilo AI voice agents create support tickets in Freshdesk?
Can Brilo AI voice agents create support tickets in Freshdesk?
Can Brilo AI voice agents create support tickets in Freshdesk?
How does Brilo AI update leads or contacts in Freshsales?
How does Brilo AI update leads or contacts in Freshsales?
How does Brilo AI update leads or contacts in Freshsales?
How does Brilo AI update leads or contacts in Freshsales?
Can Brilo AI route Freshdesk tickets based on call content?
Can Brilo AI route Freshdesk tickets based on call content?
Can Brilo AI route Freshdesk tickets based on call content?
Can Brilo AI route Freshdesk tickets based on call content?
Can Brilo AI voice agents schedule follow-ups using Freshsales?
Can Brilo AI voice agents schedule follow-ups using Freshsales?
Can Brilo AI voice agents schedule follow-ups using Freshsales?
Can Brilo AI voice agents schedule follow-ups using Freshsales?
How do I connect my Freshworks account with Brilo AI?
How do I connect my Freshworks account with Brilo AI?
How do I connect my Freshworks account with Brilo AI?
How do I connect my Freshworks account with Brilo AI?
Can Brilo AI voice agents log calls and summaries into Freshdesk?
Can Brilo AI voice agents log calls and summaries into Freshdesk?
Can Brilo AI voice agents log calls and summaries into Freshdesk?
Can Brilo AI voice agents log calls and summaries into Freshdesk?
Can Brilo AI voice agents qualify leads and update deal stages?
Can Brilo AI voice agents qualify leads and update deal stages?
Can Brilo AI voice agents qualify leads and update deal stages?
Can Brilo AI voice agents qualify leads and update deal stages?
Does Brilo AI store Freshworks data or just pass it through?
Does Brilo AI store Freshworks data or just pass it through?
Does Brilo AI store Freshworks data or just pass it through?
Does Brilo AI store Freshworks data or just pass it through?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
