Automate Customer Support Conversations with Freshdesk & Brilo AI Voice Agents
Automate customer calls, create tickets, and streamline support using Brilo’s AI-driven calling technology. Experience smarter workflows with freshdesk workflow automation for faster resolutions and higher customer satisfaction.
Automate Customer Support Conversations with Freshdesk & Brilo AI Voice Agents
Automate customer calls, create tickets, and streamline support using Brilo’s AI-driven calling technology. Experience smarter workflows with freshdesk workflow automation for faster resolutions and higher customer satisfaction.
Brilo 2.0
Smart Voice Support for Teams
Simplify Customer Conversations with Freshdesk and Voice AI Integration
Simplify Customer Conversations with Freshdesk and Voice AI Integration
Simplify Customer Conversations with Freshdesk and Voice AI Integration
Simplify Customer Conversations with Freshdesk and Voice AI Integration
Automate call handling, ticket creation, and follow-ups directly inside Freshdesk. Brilo AI connects seamlessly to deliver faster responses and consistent customer experiences across every channel.
Automate call handling, ticket creation, and follow-ups directly inside Freshdesk. Brilo AI connects seamlessly to deliver faster responses and consistent customer experiences across every channel.
Automatic Call-to-Ticket Conversion
Brilo AI instantly turns every customer call into a Freshdesk ticket, complete with summaries, timestamps, and caller details. This eliminates manual data entry, reduces ticket backlogs, and ensures that your support team never loses context between phone and digital interactions.
Automatic Call-to-Ticket Conversion
Brilo AI instantly turns every customer call into a Freshdesk ticket, complete with summaries, timestamps, and caller details. This eliminates manual data entry, reduces ticket backlogs, and ensures that your support team never loses context between phone and digital interactions.
Automatic Call-to-Ticket Conversion
Brilo AI instantly turns every customer call into a Freshdesk ticket, complete with summaries, timestamps, and caller details. This eliminates manual data entry, reduces ticket backlogs, and ensures that your support team never loses context between phone and digital interactions.
Automatic Call-to-Ticket Conversion
Brilo AI instantly turns every customer call into a Freshdesk ticket, complete with summaries, timestamps, and caller details. This eliminates manual data entry, reduces ticket backlogs, and ensures that your support team never loses context between phone and digital interactions.
Real-Time Workflow Automation
Integrate Brilo AI with freshdesk workflow automation to auto-assign tickets, send acknowledgments, or trigger follow-ups. Support queues move faster, repetitive tasks disappear, and agents gain time to focus on high-value resolutions that improve customer loyalty and satisfaction.
Real-Time Workflow Automation
Integrate Brilo AI with freshdesk workflow automation to auto-assign tickets, send acknowledgments, or trigger follow-ups. Support queues move faster, repetitive tasks disappear, and agents gain time to focus on high-value resolutions that improve customer loyalty and satisfaction.
Real-Time Workflow Automation
Integrate Brilo AI with freshdesk workflow automation to auto-assign tickets, send acknowledgments, or trigger follow-ups. Support queues move faster, repetitive tasks disappear, and agents gain time to focus on high-value resolutions that improve customer loyalty and satisfaction.
Real-Time Workflow Automation
Integrate Brilo AI with freshdesk workflow automation to auto-assign tickets, send acknowledgments, or trigger follow-ups. Support queues move faster, repetitive tasks disappear, and agents gain time to focus on high-value resolutions that improve customer loyalty and satisfaction.
24/7 Voice AI Assist Bots
Brilo’s always-on voice AI assist bot Freshdesk answers calls instantly, resolves common issues, and routes complex queries to the right agent. Customers get immediate help, even after hours, while your support operation runs efficiently around the clock.
24/7 Voice AI Assist Bots
Brilo’s always-on voice AI assist bot Freshdesk answers calls instantly, resolves common issues, and routes complex queries to the right agent. Customers get immediate help, even after hours, while your support operation runs efficiently around the clock.
24/7 Voice AI Assist Bots
Brilo’s always-on voice AI assist bot Freshdesk answers calls instantly, resolves common issues, and routes complex queries to the right agent. Customers get immediate help, even after hours, while your support operation runs efficiently around the clock.
24/7 Voice AI Assist Bots
Brilo’s always-on voice AI assist bot Freshdesk answers calls instantly, resolves common issues, and routes complex queries to the right agent. Customers get immediate help, even after hours, while your support operation runs efficiently around the clock.
Brilo 2.0
Connected Support Workflows
Transform Ticket Handling and Resolution Speed with Voice AI
Transform Ticket Handling and Resolution Speed with Voice AI
Transform Ticket Handling and Resolution Speed with Voice AI
Brilo AI phone agents integrate seamlessly with Freshdesk to automate repetitive tasks, route calls intelligently, and maintain consistent response times across customer care channels.
Brilo 2.0
Connected Support Workflows
Transform Ticket Handling and Resolution Speed with Voice AI
Brilo AI phone agents integrate seamlessly with Freshdesk to automate repetitive tasks, route calls intelligently, and maintain consistent response times across customer care channels.
Brilo 2.0
Voice AI for Smart Operations
Unify Support Channels with Brilo AI & Freshdesk
Unify Support Channels with Brilo AI & Freshdesk
Unify Support Channels with Brilo AI & Freshdesk
Unify Support Channels with Brilo AI & Freshdesk
Seamlessly connect Brilo’s voice automation with the tools that power your customer experience stack. Simplify operations, eliminate silos, and unify every support channel under one system built for scale.
Seamlessly connect Brilo’s voice automation with the tools that power your customer experience stack. Simplify operations, eliminate silos, and unify every support channel under one system built for scale.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Helpdesk
Zendesk
Extend your voice automation to Zendesk by syncing call summaries and ticket updates in real time—creating consistent experiences across both helpdesk environments.
Helpdesk
Zoho Desk
Sync Brilo’s voice transcripts and ticket data with Zoho Desk to maintain unified reporting, ensuring smooth collaboration between sales and support teams.
Helpdesk
HubSpot
Enable contextual handoffs between Freshdesk and HubSpot. Brilo AI automatically updates CRM details after every support interaction, maintaining full customer visibility across platforms.
Helpdesk
Cal.com
Integrate Brilo AI with Cal.com to schedule follow-up or callback appointments directly from a Freshdesk ticket, turning customer service moments into conversion opportunities.
Brilo 2.0
Secure & Reliable Support
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
Learn how Brilo’s AI phone agents advance Freshdesk workflows, automate ticket handling, and deliver consistent, secure, and intelligent customer experiences across every support channel.
Learn how Brilo’s AI phone agents advance Freshdesk workflows, automate ticket handling, and deliver consistent, secure, and intelligent customer experiences across every support channel.
Learn how Brilo’s AI phone agents advance Freshdesk workflows, automate ticket handling, and deliver consistent, secure, and intelligent customer experiences across every support channel.
How do I connect Brilo’s AI voice agents to Freshdesk?
How do I connect Brilo’s AI voice agents to Freshdesk?
How do I connect Brilo’s AI voice agents to Freshdesk?
How do I connect Brilo’s AI voice agents to Freshdesk?
Can I use Brilo AI phone agents inside Freshdesk workflows?
Can I use Brilo AI phone agents inside Freshdesk workflows?
Can I use Brilo AI phone agents inside Freshdesk workflows?
Can I use Brilo AI phone agents inside Freshdesk workflows?
Does Brilo AI voice agents sync call data with Freshdesk tickets?
Does Brilo AI voice agents sync call data with Freshdesk tickets?
Does Brilo AI voice agents sync call data with Freshdesk tickets?
Does Brilo AI voice agents sync call data with Freshdesk tickets?
Can Brilo’s AI answering machine create support tickets in Freshdesk?
Can Brilo’s AI answering machine create support tickets in Freshdesk?
Can Brilo’s AI answering machine create support tickets in Freshdesk?
Can Brilo’s AI answering machine create support tickets in Freshdesk?
Can Brilo AI voice agents update Freshdesk ticket status automatically?
Can Brilo AI voice agents update Freshdesk ticket status automatically?
Can Brilo AI voice agents update Freshdesk ticket status automatically?
Can Brilo AI voice agents update Freshdesk ticket status automatically?
What are the benefits of using Brilo AI with Freshdesk for call deflection?
What are the benefits of using Brilo AI with Freshdesk for call deflection?
What are the benefits of using Brilo AI with Freshdesk for call deflection?
What are the benefits of using Brilo AI with Freshdesk for call deflection?
Is Brilo AI’s Freshdesk integration HIPAA or TCPA compliant?
Is Brilo AI’s Freshdesk integration HIPAA or TCPA compliant?
Is Brilo AI’s Freshdesk integration HIPAA or TCPA compliant?
Is Brilo AI’s Freshdesk integration HIPAA or TCPA compliant?
Can I see AI phone call analytics inside Freshdesk?
Can I see AI phone call analytics inside Freshdesk?
Can I see AI phone call analytics inside Freshdesk?
Can I see AI phone call analytics inside Freshdesk?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
