Unlock Smarter Conversations With Avaya Through Brilo Voice AI Integration
Brilo AI voice agents work natively with Avaya’s communication stack to automate follow-ups, routing, and alerts—without relying solely on live agents.
Unlock Smarter Conversations With Avaya Through Brilo Voice AI Integration
Brilo AI voice agents work natively with Avaya’s communication stack to automate follow-ups, routing, and alerts—without relying solely on live agents.
Brilo 2.0
Voice Automation at Scale
Supercharge Avaya Contact Center Operations With AI Voice Calls
Supercharge Avaya Contact Center Operations With AI Voice Calls
Supercharge Avaya Contact Center Operations With AI Voice Calls
Supercharge Avaya Contact Center Operations With AI Voice Calls
Brilo AI phone agent advances Avaya with intelligent voice automation—enabling proactive service, inbound call routing, and customer follow-ups with ease.
Brilo AI phone agent advances Avaya with intelligent voice automation—enabling proactive service, inbound call routing, and customer follow-ups with ease.
Inbound Call Routing on Voice Intent
Brilo AI agent qualifies callers using voice prompts and routes them through Avaya’s system based on detected needs—sales, support, or billing.
Inbound Call Routing on Voice Intent
Brilo AI agent qualifies callers using voice prompts and routes them through Avaya’s system based on detected needs—sales, support, or billing.
Inbound Call Routing on Voice Intent
Brilo AI agent qualifies callers using voice prompts and routes them through Avaya’s system based on detected needs—sales, support, or billing.
Inbound Call Routing on Voice Intent
Brilo AI agent qualifies callers using voice prompts and routes them through Avaya’s system based on detected needs—sales, support, or billing.
Post-Interaction Follow-Up Calls
After agent interactions, Brilo AI agent triggers outbound calls for confirmation, updates, or feedback—automating next steps instantly.
Post-Interaction Follow-Up Calls
After agent interactions, Brilo AI agent triggers outbound calls for confirmation, updates, or feedback—automating next steps instantly.
Post-Interaction Follow-Up Calls
After agent interactions, Brilo AI agent triggers outbound calls for confirmation, updates, or feedback—automating next steps instantly.
Post-Interaction Follow-Up Calls
After agent interactions, Brilo AI agent triggers outbound calls for confirmation, updates, or feedback—automating next steps instantly.
After-Hours Assistance
When no agents are online, Brilo AI agent handles basic voice interactions and escalates high-priority calls through Avaya’s routing layers.
After-Hours Assistance
When no agents are online, Brilo AI agent handles basic voice interactions and escalates high-priority calls through Avaya’s routing layers.
After-Hours Assistance
When no agents are online, Brilo AI agent handles basic voice interactions and escalates high-priority calls through Avaya’s routing layers.
After-Hours Assistance
When no agents are online, Brilo AI agent handles basic voice interactions and escalates high-priority calls through Avaya’s routing layers.
Brilo 2.0
Smart Voice-Assisted Service
Automate Key Customer Conversations Without Compromising Experience
Automate Key Customer Conversations Without Compromising Experience
Automate Key Customer Conversations Without Compromising Experience
Brilo Voice AI & Avaya integration replaces repetitive call flows with natural voice automation—improving service speed and continuity.
Brilo 2.0
Smart Voice-Assisted Service
Automate Key Customer Conversations Without Compromising Experience
Brilo Voice AI & Avaya integration replaces repetitive call flows with natural voice automation—improving service speed and continuity.
Brilo 2.0
Voice AI for Smart Operations
Keep Voice AI Workflows Aligned With CRM, Ticketing, & Collaboration Tools
Keep Voice AI Workflows Aligned With CRM, Ticketing, & Collaboration Tools
Keep Voice AI Workflows Aligned With CRM, Ticketing, & Collaboration Tools
Keep Voice AI Workflows Aligned With CRM, Ticketing, & Collaboration Tools
Brilo Ai voice agent works across your Avaya-connected tools to ensure every voice interaction is logged, tracked, and acted upon in the right system.
Brilo Ai voice agent works across your Avaya-connected tools to ensure every voice interaction is logged, tracked, and acted upon in the right system.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
CRM
HubSpot
Brilo AI voice agent follows up on missed calls from Avaya and logs the interaction or booking details into HubSpot’s CRM.
CRM
Zendesk
After a customer support call, Brilo AI voice assistant syncs follow-up actions and satisfaction ratings into Zendesk tickets.
CRM
Slack
Voice-based call alerts and call summaries from Brilo AI can be pushed into Slack channels for team visibility and fast action.
CRM
Salesforce
Brilo AI uses voice to confirm lead actions or sales steps and syncs notes or outcomes from Avaya calls into Salesforce records.
Brilo 2.0
Trusted Voice Automation
Frequently Asked Question
Frequently Asked Question
Frequently Asked Question
Learn how Brilo AI agent delivers reliable, scalable voice automation within your Avaya environment—without disrupting core workflows or agent performance.
Learn how Brilo AI agent delivers reliable, scalable voice automation within your Avaya environment—without disrupting core workflows or agent performance.
Learn how Brilo AI agent delivers reliable, scalable voice automation within your Avaya environment—without disrupting core workflows or agent performance.
Can Brilo AI answer inbound calls over Avaya phone systems?
Can Brilo AI answer inbound calls over Avaya phone systems?
Can Brilo AI answer inbound calls over Avaya phone systems?
Can Brilo AI answer inbound calls over Avaya phone systems?
Can Brilo AI transfer calls to live Avaya agents when needed?
Can Brilo AI transfer calls to live Avaya agents when needed?
Can Brilo AI transfer calls to live Avaya agents when needed?
Can Brilo AI transfer calls to live Avaya agents when needed?
Can Brilo AI launch outbound calls using Avaya dialers?
Can Brilo AI launch outbound calls using Avaya dialers?
Can Brilo AI launch outbound calls using Avaya dialers?
Can Brilo AI launch outbound calls using Avaya dialers?
Can Brilo AI interact with Avaya IVRs and routing menus?
Can Brilo AI interact with Avaya IVRs and routing menus?
Can Brilo AI interact with Avaya IVRs and routing menus?
Can Brilo AI interact with Avaya IVRs and routing menus?
Can Brilo AI log call outcomes from Avaya into CRMs or help desks?
Can Brilo AI log call outcomes from Avaya into CRMs or help desks?
Can Brilo AI log call outcomes from Avaya into CRMs or help desks?
Can Brilo AI log call outcomes from Avaya into CRMs or help desks?
Can Brilo AI support compliance call recording in Avaya environments?
Can Brilo AI support compliance call recording in Avaya environments?
Can Brilo AI support compliance call recording in Avaya environments?
Can Brilo AI support compliance call recording in Avaya environments?
Can Brilo AI work in hybrid Avaya cloud and on-premise environments?
Can Brilo AI work in hybrid Avaya cloud and on-premise environments?
Can Brilo AI work in hybrid Avaya cloud and on-premise environments?
Can Brilo AI work in hybrid Avaya cloud and on-premise environments?
Can Brilo AI automate Avaya call disposition and wrap-up workflows?
Can Brilo AI automate Avaya call disposition and wrap-up workflows?
Can Brilo AI automate Avaya call disposition and wrap-up workflows?
Can Brilo AI automate Avaya call disposition and wrap-up workflows?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
