Smarter Conversations With Brilo AI & 8x8 Cloud Communications

Let Brilo AI voice agents enhance 8x8’s CX platform—managing calls, voicemails, and voice workflows with AI-powered precision.

Smarter Conversations With Brilo AI & 8x8 Cloud Communications

Let Brilo AI voice agents enhance 8x8’s CX platform—managing calls, voicemails, and voice workflows with AI-powered precision.

Brilo 2.0

Smart Call Automation

Voice AI Automates Inbound & Outbound Calls Across 8x8’s Cloud Platform

Voice AI Automates Inbound & Outbound Calls Across 8x8’s Cloud Platform

Voice AI Automates Inbound & Outbound Calls Across 8x8’s Cloud Platform

Voice AI Automates Inbound & Outbound Calls Across 8x8’s Cloud Platform

Replace static menus and manual call handling with Brilo voice AI assistants that understand, act, and update—all in real-time.

Replace static menus and manual call handling with Brilo voice AI assistants that understand, act, and update—all in real-time.

Handle Inbound Calls With AI

Brilo voice AI receives 8x8 calls, greets customers, captures intent, and routes conversations—eliminating long IVRs or missed opportunities.

Handle Inbound Calls With AI

Brilo voice AI receives 8x8 calls, greets customers, captures intent, and routes conversations—eliminating long IVRs or missed opportunities.

Handle Inbound Calls With AI

Brilo voice AI receives 8x8 calls, greets customers, captures intent, and routes conversations—eliminating long IVRs or missed opportunities.

Handle Inbound Calls With AI

Brilo voice AI receives 8x8 calls, greets customers, captures intent, and routes conversations—eliminating long IVRs or missed opportunities.

Outbound Voice Engagement at Scale

From appointment reminders to follow-up surveys, Brilo AI makes automated outbound calls using data from your 8x8 or CRM ecosystem.

Outbound Voice Engagement at Scale

From appointment reminders to follow-up surveys, Brilo AI makes automated outbound calls using data from your 8x8 or CRM ecosystem.

Outbound Voice Engagement at Scale

From appointment reminders to follow-up surveys, Brilo AI makes automated outbound calls using data from your 8x8 or CRM ecosystem.

Outbound Voice Engagement at Scale

From appointment reminders to follow-up surveys, Brilo AI makes automated outbound calls using data from your 8x8 or CRM ecosystem.

AI Voicemail Intelligence

Brilo AI transcribes voicemails from 8x8, prioritizes by keywords or urgency, and routes structured summaries to your support or sales teams.

AI Voicemail Intelligence

Brilo AI transcribes voicemails from 8x8, prioritizes by keywords or urgency, and routes structured summaries to your support or sales teams.

AI Voicemail Intelligence

Brilo AI transcribes voicemails from 8x8, prioritizes by keywords or urgency, and routes structured summaries to your support or sales teams.

AI Voicemail Intelligence

Brilo AI transcribes voicemails from 8x8, prioritizes by keywords or urgency, and routes structured summaries to your support or sales teams.

Brilo 2.0

Voice-First Interaction Flow

Optimize Customer Calls, Voicemails, & Routing Using Voice AI With 8x8

Optimize Customer Calls, Voicemails, & Routing Using Voice AI With 8x8

Optimize Customer Calls, Voicemails, & Routing Using Voice AI With 8x8

Brilo AI agent adds clarity and speed to every 8x8 call—enhancing CX, saving time, and ensuring data consistency across platforms.

Brilo 2.0

Voice-First Interaction Flow

Optimize Customer Calls, Voicemails, & Routing Using Voice AI With 8x8

Brilo AI agent adds clarity and speed to every 8x8 call—enhancing CX, saving time, and ensuring data consistency across platforms.

Brilo 2.0

Voice AI for Smart Operations

Voice AI Makes 8x8 Conversations Smarter Across Your Tech Ecosystem

Voice AI Makes 8x8 Conversations Smarter Across Your Tech Ecosystem

Voice AI Makes 8x8 Conversations Smarter Across Your Tech Ecosystem

Voice AI Makes 8x8 Conversations Smarter Across Your Tech Ecosystem

From CRMs to support tools, Brilo AI voice agent syncs insights from 8x8 calls into the platforms where your teams work daily.

From CRMs to support tools, Brilo AI voice agent syncs insights from 8x8 calls into the platforms where your teams work daily.

Brilo 2.0

Voice Clarity + Operational Control

Frequently Asked Question

Frequently Asked Question

Frequently Asked Question

From frontline automation to backend syncing, explore how Brilo AI unlocks powerful voice workflows tailored for 8x8’s communication environment.

From frontline automation to backend syncing, explore how Brilo AI unlocks powerful voice workflows tailored for 8x8’s communication environment.

From frontline automation to backend syncing, explore how Brilo AI unlocks powerful voice workflows tailored for 8x8’s communication environment.

Can Brilo AI voice agent answer incoming calls on 8x8 numbers?

Can Brilo AI voice agent answer incoming calls on 8x8 numbers?

Can Brilo AI voice agent answer incoming calls on 8x8 numbers?

Can Brilo AI voice agent answer incoming calls on 8x8 numbers?

Does Brilo AI voice agent integrate with 8x8's IVR or call flow builder?

Does Brilo AI voice agent integrate with 8x8's IVR or call flow builder?

Does Brilo AI voice agent integrate with 8x8's IVR or call flow builder?

Does Brilo AI voice agent integrate with 8x8's IVR or call flow builder?

Can Brilo AI agent transfer calls back to 8x8 agents or queues?

Can Brilo AI agent transfer calls back to 8x8 agents or queues?

Can Brilo AI agent transfer calls back to 8x8 agents or queues?

Can Brilo AI agent transfer calls back to 8x8 agents or queues?

Can Brilo AI handle after-hours or overflow calls in 8x8?

Can Brilo AI handle after-hours or overflow calls in 8x8?

Can Brilo AI handle after-hours or overflow calls in 8x8?

Can Brilo AI handle after-hours or overflow calls in 8x8?

Can I use Brilo AI voice agent with 8x8 Contact Center queues?

Can I use Brilo AI voice agent with 8x8 Contact Center queues?

Can I use Brilo AI voice agent with 8x8 Contact Center queues?

Can I use Brilo AI voice agent with 8x8 Contact Center queues?

Does Brilo AI agent record or log calls made through 8x8?

Does Brilo AI agent record or log calls made through 8x8?

Does Brilo AI agent record or log calls made through 8x8?

Does Brilo AI agent record or log calls made through 8x8?

Can Brilo AI route calls based on 8x8 caller ID or location?

Can Brilo AI route calls based on 8x8 caller ID or location?

Can Brilo AI route calls based on 8x8 caller ID or location?

Can Brilo AI route calls based on 8x8 caller ID or location?

Can I customize Brilo AI behavior by department in 8x8?

Can I customize Brilo AI behavior by department in 8x8?

Can I customize Brilo AI behavior by department in 8x8?

Can I customize Brilo AI behavior by department in 8x8?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.