Brilo 2.0
Clinic Desk Phone Coverage
Sight-Ready AI Receptionist for Optometry
Optometry clinic call coverage that intakes patient calls with exam reason and vision insurance qualification, books eye exam calls with refraction timing and dilation prep handling, runs glasses order calls with frame selection and lens add-on support, and routes vision plan partner program and contact lens supplier account requests while clinicians work the exam room.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Back-to-school patient intake volume, mid-week eye exam lookups, and glasses order calls all keep the clinical team off the line and away from the exam room.
Patient intake calls overflow Optometry clinic patient intake calls about annual exams, contact lens fittings, and pediatric vision referrals overflow during back-to-school weeks.
Brilo AI qualifies the patient's exam reason, vision insurance, and prior history, captures the intake summary, books the evaluation, and texts the appointment confirmation.
Major Problems & Solutions
Eye exam friction Eye exam calls about refraction timing, dilation prep, and insurance verification drag the clinical team off live patients.
Brilo AI pulls the live eye exam schedule from Athenahealth, walks the patient through refraction timing, dilation prep, and insurance verification, and texts the booking confirmation.
Glasses order coordination Glasses order calls about frame selection, lens add-ons, and ready-for-pickup updates drag staff off the exam room.
Brilo AI captures the glasses order request, walks the patient through frame selection, lens add-ons, and ready-for-pickup updates, and routes complex saves to clinicians.
Vision plan and partner accounts Vision plan partner programs and contact lens supplier accounts compete with retail patient inquiries during peak weeks.
Brilo AI captures vision plan partner program and contact lens supplier account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.
Brilo 2.0
Voice AI Driven for Clinic Desk
What the Optometry AI Receptionist Handles Across Intake, Eye Exam, and Glasses Order Lines
What the Optometry AI Receptionist Handles Across Intake, Eye Exam, and Glasses Order Lines
What the Optometry AI Receptionist Handles Across Intake, Eye Exam, and Glasses Order Lines
What the Optometry AI Receptionist Handles Across Intake, Eye Exam, and Glasses Order Lines
From patient intake through eye exam to glasses order updates and vision plan partners, the optometry clinic phone agent runs every clinic desk touch.
From patient intake through eye exam to glasses order updates and vision plan partners, the optometry clinic phone agent runs every clinic desk touch.
Patient Intake Calls
Brilo AI logs optometry patient intake calls per each new patient promptly. Visits land quickly each day.
Patient Intake Calls
Brilo AI logs optometry patient intake calls per each new patient promptly. Visits land quickly each day.
Patient Intake Calls
Brilo AI logs optometry patient intake calls per each new patient promptly. Visits land quickly each day.
Eye Exam Calls
Brilo AI keeps optometry eye exam status flowing to patients on each call. Slots confirm the same hour.
Eye Exam Calls
Brilo AI keeps optometry eye exam status flowing to patients on each call. Slots confirm the same hour.
Glasses Order Calls
Brilo AI flags optometry glasses order calls and routes them to clinicians. Patients reach answers fast.
Glasses Order Calls
Brilo AI flags optometry glasses order calls and routes them to clinicians. Patients reach answers fast.
Before Brilo, our clinic lost a Monday morning on intake calls during back-to-school weeks while staff worked glasses pickup. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.
Director of Optometry Clinic Operations
-
Crestline Optometry Clinics
Before Brilo, our clinic lost a Monday morning on intake calls during back-to-school weeks while staff worked glasses pickup. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.
Director of Optometry Clinic Operations
-
Crestline Optometry Clinics
Brilo 2.0
Modernize Optometry Clinic Front Desk
Bringing Brilo Online Across Optometry Intake, Eye Exam, and Glasses Order Lines
Bringing Brilo Online Across Optometry Intake, Eye Exam, and Glasses Order Lines
Bringing Brilo Online Across Optometry Intake, Eye Exam, and Glasses Order Lines
Bringing Brilo Online Across Optometry Intake, Eye Exam, and Glasses Order Lines
From a back-to-school intake rush to a Friday glasses pickup, the optometry clinic phone agent stays clear for patients while clinicians work the exam room.
From a back-to-school intake rush to a Friday glasses pickup, the optometry clinic phone agent stays clear for patients while clinicians work the exam room.
1
Wire Brilo to Your Clinic Stack
2
Train on Optometry Workflows
3
Deploy on Clinic Lines
4
Tune Performance Across Clinic Mix
Brilo 2.0
Healthcare Integrations
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Optometry Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Optometry Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Optometry Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Optometry Clinics
Exam reason menus, refraction protocols, and frame templates feed the agent in real time from leading optometry platforms running across optometry clinics.
Exam reason menus, refraction protocols, and frame templates feed the agent in real time from leading optometry platforms running across optometry clinics.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes optometry clinic patient intake notes, eye exam logs, and glasses order updates directly into Salesforce so the clinic stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books optometry visits into Athenahealth with refraction notes, vision insurance, and prior prescription so the clinical team sees the chart before each visit.
Healthcare
Stripe
Brilo confirms optometry clinic copays, frame deposits, and contact lens fees through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches optometry visit reminders, glasses ready alerts, and contact reorder check-ins through Twilio so patients stay informed in real time.
Brilo 2.0
Optometry Call Support
Frequently Asked Questions
Frequently Asked Questions
Top questions optometry clinic teams raise when piloting Brilo on the intake, eye exam, and glasses order lines.
Top questions optometry clinic teams raise when piloting Brilo on the intake, eye exam, and glasses order lines.
How does Brilo handle our optometry clinic patient intake calls?
How does Brilo handle our optometry clinic patient intake calls?
Can Brilo manage eye exam calls during peak back-to-school weeks?
Can Brilo manage eye exam calls during peak back-to-school weeks?
How does Brilo protect patient and chart data?
How does Brilo protect patient and chart data?
What happens with glasses order calls during peak weeks?
What happens with glasses order calls during peak weeks?
Will Brilo lift our intake-to-evaluation conversion and glasses pickup rate?
Will Brilo lift our intake-to-evaluation conversion and glasses pickup rate?
Which platforms does Brilo connect with for optometry operations?
Which platforms does Brilo connect with for optometry operations?
Which questions can Brilo handle without a person?
Which questions can Brilo handle without a person?
When can our optometry clinic expect Brilo to go live?
When can our optometry clinic expect Brilo to go live?
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Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
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Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community