Brilo 2.0

Treatment-Series Phone Coverage

Interventional AI Mental Health Concierge for Ketamine and TMS Therapy Clinics

Brilo's ai mental health concierge for ketamine and TMS therapy clinics books new evaluations, keeps treatment series sessions on cadence, triages dissociation and seizure side effect calls, and fields insurance prior-auth questions so prescribers stay in the procedure suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Voice AI built for the steady stream of new evaluation, treatment series, side effect triage, and prior-auth call traffic ketamine and TMS therapy clinics cannot leave the procedure suite to answer.

New ketamine and TMS evaluation calls stack up alongside patients with treatment-resistant depression seeking interventional options.

Brilo AI captures the diagnostic timeline and previous medication trials, screens for cardiac and seizure risk, books the new evaluation with the right prescriber, and texts a confidential prep packet straight from your playbook.

Major Problems & Solutions

Ketamine and TMS treatment series cadences drift the moment a patient misses a session in the daily TMS or biweekly ketamine schedule.

Brilo AI tracks every patient's treatment series progress, books daily TMS sessions and biweekly ketamine infusions, confirms ride arrangements, and texts reminders that keep the series cadence and protocol integrity intact.

Dissociation and seizure side effect calls tie up the prescriber line during and after sessions.

Brilo AI screens side effect calls against your protocol, walks callers through dissociation, blood pressure, and seizure response steps, books the same-day check-in, and pages the on-call prescriber for severe red flags.

Insurance prior-auth and Spravato calls swallow front-desk hours every week.

Brilo AI tracks open prior-auths for ketamine and Spravato esketamine, captures payer questions, confirms REMS compliance, and queues callbacks for the prescriber on contested approvals or extended series requests.

Brilo 2.0

Voice AI Driven for Interventional Mental Health

What the Ketamine and TMS AI Mental Health Concierge Handles Across Evaluation, Series, and Side Effect Lines

What the Ketamine and TMS AI Mental Health Concierge Handles Across Evaluation, Series, and Side Effect Lines

What the Ketamine and TMS AI Mental Health Concierge Handles Across Evaluation, Series, and Side Effect Lines

What the Ketamine and TMS AI Mental Health Concierge Handles Across Evaluation, Series, and Side Effect Lines

Across new ketamine and TMS evaluations, treatment series cadences, dissociation triage, and prior-auth calls, Brilo's ketamine and TMS therapy concierge holds the line under hipaa compliant answering service guardrails.

Across new ketamine and TMS evaluations, treatment series cadences, dissociation triage, and prior-auth calls, Brilo's ketamine and TMS therapy concierge holds the line under hipaa compliant answering service guardrails.

New Evaluation Calls

Brilo AI books ketamine and TMS evaluations on every new patient call today. Slots open same week fast.

New Evaluation Calls

Brilo AI books ketamine and TMS evaluations on every new patient call today. Slots open same week fast.

Treatment Series Calls

Brilo AI keeps ketamine and TMS sessions tight on every patient call today. Visits stay on cadence today.

Side Effect Calls

Brilo AI screens ketamine and TMS side effect calls on every patient call. Provider callbacks queue today.

Before Brilo, our prescribers kept stepping out of infusion sessions to handle dissociation calls and ride coordination while new evaluations waited two weeks. The agent now resolves around four of every five of those touches on its own, and our series completion rate climbed from sixty-eight percent up to eighty-five.

Director of Interventional Mental Health

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Brightway Ketamine and TMS Therapy Center

Before Brilo, our prescribers kept stepping out of infusion sessions to handle dissociation calls and ride coordination while new evaluations waited two weeks. The agent now resolves around four of every five of those touches on its own, and our series completion rate climbed from sixty-eight percent up to eighty-five.

Director of Interventional Mental Health

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Brightway Ketamine and TMS Therapy Center

Brilo 2.0

Modernize Ketamine and TMS Therapy Front Desk

Bringing Brilo Online Across Ketamine and TMS Treatment Lines

Bringing Brilo Online Across Ketamine and TMS Treatment Lines

Bringing Brilo Online Across Ketamine and TMS Treatment Lines

Bringing Brilo Online Across Ketamine and TMS Treatment Lines

Whether it's a Monday morning ride coordination call or a 9 PM dissociation worry, the ketamine and TMS therapy concierge holds the line with answering service composure.

Whether it's a Monday morning ride coordination call or a 9 PM dissociation worry, the ketamine and TMS therapy concierge holds the line with answering service composure.

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Plug Brilo Into Interventional Stack

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Train on Interventional Mental Health Pathways

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Deploy on Interventional Lines

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Tune Performance Across Interventional Mix

Brilo 2.0

Healthcare Integrations

Ketamine and TMS EHRs, Treatment Series Tools, and REMS Compliance Platforms Brilo Reads Live

Ketamine and TMS EHRs, Treatment Series Tools, and REMS Compliance Platforms Brilo Reads Live

Ketamine and TMS EHRs, Treatment Series Tools, and REMS Compliance Platforms Brilo Reads Live

Ketamine and TMS EHRs, Treatment Series Tools, and REMS Compliance Platforms Brilo Reads Live

Brilo plugs into Athenahealth, Qualifacts, Osmind, NextGen, and most ketamine and TMS platforms so the receptionist reads treatment series schedules, prior-auth workflows, REMS rules, and side effect protocols mid-call.

Brilo plugs into Athenahealth, Qualifacts, Osmind, NextGen, and most ketamine and TMS platforms so the receptionist reads treatment series schedules, prior-auth workflows, REMS rules, and side effect protocols mid-call.

Brilo 2.0

Ketamine and TMS Therapy Call Support

Frequently Asked Questions

Frequently Asked Questions

Quick answers about how Brilo's ketamine and TMS therapy concierge supports new evaluations, treatment series, and side effect triage.

Quick answers about how Brilo's ketamine and TMS therapy concierge supports new evaluations, treatment series, and side effect triage.

How does the ketamine and TMS therapy concierge juggle new evaluations and treatment series scheduling at the same time?

How does the ketamine and TMS therapy concierge juggle new evaluations and treatment series scheduling at the same time?

Can Brilo keep our daily TMS and biweekly ketamine series cadences tight across the patient panel?

Can Brilo keep our daily TMS and biweekly ketamine series cadences tight across the patient panel?

How does Brilo protect ketamine and TMS treatment series histories, outcome measures, and other sensitive interventional records?

How does Brilo protect ketamine and TMS treatment series histories, outcome measures, and other sensitive interventional records?

What happens with after-hours calls about severe dissociation, seizure events, or cardiac side effects?

What happens with after-hours calls about severe dissociation, seizure events, or cardiac side effects?

Will Brilo lift series completion rate and shorten evaluation lead time for our ketamine and TMS clinic?

Will Brilo lift series completion rate and shorten evaluation lead time for our ketamine and TMS clinic?

Which EHRs, treatment series tools, and REMS platforms does Brilo connect with for ketamine and TMS clinics?

Which EHRs, treatment series tools, and REMS platforms does Brilo connect with for ketamine and TMS clinics?

Which patient questions can Brilo handle without paging the on-call interventional psychiatrist?

Which patient questions can Brilo handle without paging the on-call interventional psychiatrist?

When can our ketamine and TMS clinic expect Brilo to be live on the evaluation, series, and side effect lines?

When can our ketamine and TMS clinic expect Brilo to be live on the evaluation, series, and side effect lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.