Enterprise Voice AI for Behavioral Health on Qualifacts

Centralize intake across Qualifacts programs with Brilo AI—documenting compliance calls, handling billing inquiries, and routing new cases across enterprise behavioral health.

Enterprise Voice AI for Behavioral Health on Qualifacts

Centralize intake across Qualifacts programs with Brilo AI—documenting compliance calls, handling billing inquiries, and routing new cases across enterprise behavioral health.

Brilo 2.0

Multi-Platform Voice Routing

Serve More Clients Across Every Program Without More Phone Staff

Serve More Clients Across Every Program Without More Phone Staff

Serve More Clients Across Every Program Without More Phone Staff

Serve More Clients Across Every Program Without More Phone Staff

Brilo AI integrates with Qualifacts-powered organizations to answer client calls, route intake requests by program, and capture billing details—so behavioral health agencies can expand access without expanding their call center.

Brilo AI integrates with Qualifacts-powered organizations to answer client calls, route intake requests by program, and capture billing details—so behavioral health agencies can expand access without expanding their call center.

Centralized Intake Across Programs and Locations

Callers seeking services are matched to the right program and facility by Brilo AI. Eligibility details and clinical needs are captured so intake staff process admissions faster.

State Reporting and Compliance Call Documentation

Calls related to EVV verification, service confirmations, or audit requests are documented by Brilo AI with timestamps and structured data for compliance teams.

State Reporting and Compliance Call Documentation

Calls related to EVV verification, service confirmations, or audit requests are documented by Brilo AI with timestamps and structured data for compliance teams.

Denial Tracking and Billing Inquiry Handling

Patients or payers calling about claim denials or payment questions reach Brilo AI, which captures claim IDs and denial reasons so the billing team resolves issues efficiently.

Brilo 2.0

Enterprise Call Automation

Agency-wide calls on Qualifacts—routed by Brilo AI

Agency-wide calls on Qualifacts—routed by Brilo AI

Agency-wide calls on Qualifacts—routed by Brilo AI

Agencies running Qualifacts manage intake, compliance documentation, and billing across multiple programs and locations with centralized teams already stretched thin. Brilo AI absorbs incoming call volume so coordinators can process admissions and state reporting without constant phone interruptions.

Brilo 2.0

Enterprise Call Automation

Agency-wide calls on Qualifacts—routed by Brilo AI

Agencies running Qualifacts manage intake, compliance documentation, and billing across multiple programs and locations with centralized teams already stretched thin. Brilo AI absorbs incoming call volume so coordinators can process admissions and state reporting without constant phone interruptions.

Brilo 2.0

Voice AI for Smart Operations

Extend AI Voice Agents Across Your Qualifacts Ecosystem

Extend AI Voice Agents Across Your Qualifacts Ecosystem

Extend AI Voice Agents Across Your Qualifacts Ecosystem

Extend AI Voice Agents Across Your Qualifacts Ecosystem

Brilo AI connects with platforms used alongside Qualifacts to support multi-program intake, addiction treatment, clinical documentation, and billing—so voice interactions reach every tool your behavioral health agency relies on.

Brilo AI connects with platforms used alongside Qualifacts to support multi-program intake, addiction treatment, clinical documentation, and billing—so voice interactions reach every tool your behavioral health agency relies on.

Brilo 2.0

Agency Compliance Setup

Frequently Asked Question

Frequently Asked Question

Learn how Brilo AI helps enterprise behavioral health agencies on Qualifacts manage high call volume, compliance documentation, and multi-program intake.

Learn how Brilo AI helps enterprise behavioral health agencies on Qualifacts manage high call volume, compliance documentation, and multi-program intake.

How does Brilo AI support agencies on Qualifacts?

How does Brilo AI support agencies on Qualifacts?

Can Brilo AI route calls across multiple programs?

Can Brilo AI route calls across multiple programs?

Does Brilo AI support compliance documentation?

Does Brilo AI support compliance documentation?

How does Brilo AI help with claim denials?

How does Brilo AI help with claim denials?

What happens when clients call after hours?

What happens when clients call after hours?

Can Brilo AI handle calls for multi-location organizations?

Can Brilo AI handle calls for multi-location organizations?

Does Brilo AI work with CareLogic and Credible?

Does Brilo AI work with CareLogic and Credible?

Can Brilo AI help reduce intake call abandonment?

Can Brilo AI help reduce intake call abandonment?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.