Brilo 2.0

Clinic Desk Phone Coverage

Cycle-Ready Voice AI for Fertility Clinics

Fertility clinic call coverage that intakes consult calls with cycle goal and prior history qualification, runs cycle monitor calls with hormone lab and ultrasound timing handling, books procedure calls with egg retrieval and embryo transfer support, and routes donor program and preimplantation genetic testing account requests while clinicians work the exam room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Post-holiday consult volume, mid-cycle monitor lookups, and procedure booking calls all keep the clinical team off the line and away from the exam room.

Consult intake calls overflow Fertility clinic consult intake calls about IVF, IUI, and egg freezing referrals overflow during peak January and post-holiday weeks.

Brilo AI qualifies the patient's cycle goals, prior history, and insurance coverage, captures the consult intake, books the evaluation, and texts the appointment confirmation.

Major Problems & Solutions

Cycle monitor friction Cycle monitor calls about hormone lab results, ultrasound timing, and trigger shot windows drag the clinical team off live patients.

Brilo AI pulls the live cycle plan from Athenahealth, walks the patient through hormone labs, ultrasound timing, and trigger shot window, and texts the next-step update.

Procedure booking friction Procedure booking calls about egg retrieval, embryo transfer, and anesthesia prep drag clinicians off the exam room.

Brilo AI captures the procedure booking, walks the patient through egg retrieval, embryo transfer, and anesthesia prep, and routes complex saves to clinicians.

Donor and PGT accounts Donor program coordination and preimplantation genetic testing accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures donor program and preimplantation genetic testing account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Fertility Clinic Voice AI Handles Across Consult, Cycle, and Procedure Lines

What the Fertility Clinic Voice AI Handles Across Consult, Cycle, and Procedure Lines

What the Fertility Clinic Voice AI Handles Across Consult, Cycle, and Procedure Lines

What the Fertility Clinic Voice AI Handles Across Consult, Cycle, and Procedure Lines

From consult intake through cycle monitor to procedure booking and donor accounts, the fertility clinic phone agent runs every clinic desk touch.

From consult intake through cycle monitor to procedure booking and donor accounts, the fertility clinic phone agent runs every clinic desk touch.

Loan Pre-qualification & Assistance

Consult Intake Calls

Brilo AI logs fertility consult intake calls on each new patient promptly. Visits land quickly each day.

Loan Pre-qualification & Assistance

Consult Intake Calls

Brilo AI logs fertility consult intake calls on each new patient promptly. Visits land quickly each day.

Payment Reminders & Collections

Cycle Monitor Calls

Brilo AI keeps fertility cycle monitor status flowing to patients on each call. Updates land same minute.

New Account Setup Help

Procedure Booking Calls

Brilo AI flags fertility procedure booking calls and routes to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on consult intake calls during post-holiday weeks while staff worked cycle monitor. The agent now handles around four out of five of those touches without a person, and our consult-to-cycle conversion lifted from half to over three out of four.

Director of Fertility Clinic Operations

-

Crestline Fertility Clinics

Before Brilo, our clinic lost a Monday morning on consult intake calls during post-holiday weeks while staff worked cycle monitor. The agent now handles around four out of five of those touches without a person, and our consult-to-cycle conversion lifted from half to over three out of four.

Director of Fertility Clinic Operations

-

Crestline Fertility Clinics

Brilo 2.0

Modernize Fertility Clinic Front Desk

Bringing Brilo Online Across Fertility Consult, Cycle, and Procedure Lines

Bringing Brilo Online Across Fertility Consult, Cycle, and Procedure Lines

Bringing Brilo Online Across Fertility Consult, Cycle, and Procedure Lines

Bringing Brilo Online Across Fertility Consult, Cycle, and Procedure Lines

From a post-holiday consult rush to a Friday embryo transfer, the fertility clinic phone agent stays clear for patients while clinicians work the exam room.

From a post-holiday consult rush to a Friday embryo transfer, the fertility clinic phone agent stays clear for patients while clinicians work the exam room.

1

Wire Brilo to Your Clinic Stack

2

Train on Fertility Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Finance Industry for Customer Assistance workflow

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Fertility Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Fertility Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Fertility Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Fertility Clinics

Consult menus, cycle protocols, and procedure prep templates feed the agent in real time from leading EHR platforms running across fertility clinics.

Consult menus, cycle protocols, and procedure prep templates feed the agent in real time from leading EHR platforms running across fertility clinics.

Brilo 2.0

Fertility Clinic Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions fertility clinic teams raise when piloting Brilo on the consult, cycle, and procedure lines.

Top questions fertility clinic teams raise when piloting Brilo on the consult, cycle, and procedure lines.

How does Brilo handle our fertility clinic consult intake calls?

How does Brilo handle our fertility clinic consult intake calls?

Can Brilo manage cycle monitor calls during peak hormone lab windows?

Can Brilo manage cycle monitor calls during peak hormone lab windows?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with procedure booking calls during peak retrieval weeks?

What happens with procedure booking calls during peak retrieval weeks?

Will Brilo lift our consult-to-cycle conversion and procedure close rate?

Will Brilo lift our consult-to-cycle conversion and procedure close rate?

Which platforms does Brilo connect with for fertility clinic operations?

Which platforms does Brilo connect with for fertility clinic operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our fertility clinic expect Brilo to go live?

When can our fertility clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.