Brilo 2.0

Clinic Desk Phone Coverage

Sinus-Ready AI Voice Agent for ENT

ENT clinic call coverage that intakes patient calls with referral source and ENT concern qualification, books hearing test calls with audiogram and hearing aid fitting handling, schedules surgery calls with tonsillectomy and sinus surgery support, and routes hearing aid dispensary and partner audiology account requests while surgeons work the procedure suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Allergy season patient intake volume, mid-week hearing test lookups, and surgery scheduling calls all keep the surgical team off the line and away from the procedure suite.

Patient intake calls overflow ENT clinic patient intake calls about chronic sinusitis, hearing loss, and vertigo referrals overflow during commute hours and allergy seasons.

Brilo AI qualifies the patient's referral source, ENT concern, and insurance coverage, captures the intake summary, books the evaluation, and texts the appointment confirmation.

Major Problems & Solutions

Hearing test friction Hearing test calls about audiogram timing, hearing aid fittings, and pediatric screenings drag the clinical team off live patients.

Brilo AI pulls the live hearing test schedule from Athenahealth, walks the patient through audiogram timing, hearing aid fitting, and pediatric screening, and texts the booking confirmation.

Surgery scheduling friction Surgery scheduling calls about tonsillectomy, sinus surgery, and ear tube procedures drag surgeons off the procedure suite.

Brilo AI captures the surgery scheduling, walks the patient through tonsillectomy, sinus surgery, and ear tube procedure options, and routes complex saves to clinicians.

Hearing aid and partner accounts Hearing aid dispensary programs and partner audiology accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures hearing aid dispensary and partner audiology account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the ENT AI Voice Agent Handles Across Intake, Hearing Test, and Surgery Lines

What the ENT AI Voice Agent Handles Across Intake, Hearing Test, and Surgery Lines

What the ENT AI Voice Agent Handles Across Intake, Hearing Test, and Surgery Lines

What the ENT AI Voice Agent Handles Across Intake, Hearing Test, and Surgery Lines

From patient intake through hearing test to surgery scheduling and hearing aid dispensary, the ENT clinic phone agent runs every clinic desk touch.

From patient intake through hearing test to surgery scheduling and hearing aid dispensary, the ENT clinic phone agent runs every clinic desk touch.

Oncology & Infusion Clinics card 1

Patient Intake Calls

Brilo AI logs ENT patient intake calls per each new patient this morning. Visits land quickly each day.

Patient Intake Calls

Brilo AI logs ENT patient intake calls per each new patient this morning. Visits land quickly each day.

Patient Intake Calls

Brilo AI logs ENT patient intake calls per each new patient this morning. Visits land quickly each day.

Oncology & Infusion Clinics card 2

Hearing Test Calls

Brilo AI keeps ENT hearing appointment status flowing to patients on each call. Slots confirm same hour.

Hearing Test Calls

Brilo AI keeps ENT hearing appointment status flowing to patients on each call. Slots confirm same hour.

Oncology & Infusion Clinics card 3

Surgery Scheduling Calls

Brilo AI flags ENT surgery scheduling calls and routes them to clinicians. Patients reach answers fast.

Surgery Scheduling Calls

Brilo AI flags ENT surgery scheduling calls and routes them to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on intake calls during allergy season while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of ENT Clinic Operations

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Crestline ENT Clinics

Before Brilo, our clinic lost a Monday morning on intake calls during allergy season while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of ENT Clinic Operations

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Crestline ENT Clinics

Brilo 2.0

Modernize ENT Clinic Front Desk

Bringing Brilo Online Across ENT Intake, Hearing Test, and Surgery Lines

Bringing Brilo Online Across ENT Intake, Hearing Test, and Surgery Lines

Bringing Brilo Online Across ENT Intake, Hearing Test, and Surgery Lines

Bringing Brilo Online Across ENT Intake, Hearing Test, and Surgery Lines

From a commute-hour intake rush to a Friday sinus surgery booking, the ENT clinic phone agent stays clear for patients while surgeons work the procedure suite.

From a commute-hour intake rush to a Friday sinus surgery booking, the ENT clinic phone agent stays clear for patients while surgeons work the procedure suite.

1

Wire Brilo to Your Clinic Stack

2

Train on ENT Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Brilo Voice AI Workflow for Oncology & infusion Clinics

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for ENT Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for ENT Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for ENT Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for ENT Clinics

ENT concern menus, hearing test protocols, and surgical templates feed the agent in real time from leading EHR platforms running across ENT clinics.

ENT concern menus, hearing test protocols, and surgical templates feed the agent in real time from leading EHR platforms running across ENT clinics.

Brilo 2.0

ENT Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions ENT clinic teams raise when piloting Brilo on the intake, hearing test, and surgery lines.

Top questions ENT clinic teams raise when piloting Brilo on the intake, hearing test, and surgery lines.

How does Brilo handle our ENT clinic patient intake calls?

How does Brilo handle our ENT clinic patient intake calls?

Can Brilo manage hearing test calls during peak allergy weeks?

Can Brilo manage hearing test calls during peak allergy weeks?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with surgery scheduling calls during peak procedure weeks?

What happens with surgery scheduling calls during peak procedure weeks?

Will Brilo lift our intake-to-evaluation conversion and surgery close rate?

Will Brilo lift our intake-to-evaluation conversion and surgery close rate?

Which platforms does Brilo connect with for ENT operations?

Which platforms does Brilo connect with for ENT operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our ENT clinic expect Brilo to go live?

When can our ENT clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.