Brilo 2.0

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Turn Every Customer Call into a Conversion with Voice AI Agents for eCommerce Support

Deliver 24/7 support, track orders, and answer product questions instantly with Brilo’s AI-powered shopping assistant call agents—so your team can focus on fulfillment, not phone lines.

Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents

Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents

Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents

Why Fast-Growing eCommerce Brands Trust Brilo AI Call Agents

Whether you're a DTC brand or a global marketplace, Brilo’s AI agents for ecommerce calling helps you scale support without scaling your team—keeping customers happy and operations efficient.

Too many support calls about order status.

Too many support calls about order status.

Brilo AI automates responses through ecommerce order automation, providing real-time shipping and delivery info.

Major Problems & Solutions

Agents overwhelmed with FAQs about returns.

Agents overwhelmed with FAQs about returns.

Brilo AI voice agents handles common return and refund questions with voice-based clarity.

Support tickets spike during promotions.

Support tickets spike during promotions.

Brilo AI answers peak-period calls instantly, deflecting 80% of repetitive inquiries.

Lost sales from delayed responses.

Lost sales from delayed responses.

Brilo AI engages shoppers instantly and passes complex cases to your team when needed.

Latest

Self -learning AI Phone Agents

Key Features That Make Brilo AI Call Agents a Must-Have for eCommerce Customer Support

Key Features That Make Brilo AI Call Agents a Must-Have for eCommerce Customer Support

Key Features That Make Brilo AI Call Agents a Must-Have for eCommerce Customer Support

Key Features That Make Brilo AI Call Agents a Must-Have for eCommerce Customer Support

From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .

From order tracking to return requests, Brilo’s AI call agents handle routine customer calls with speed, accuracy, and 24/7 availability .

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Instant Product & Inventory Inquiry Handling

From “Is this in stock?” to “Does it come in blue?”, Brilo answers common pre-sale product questions without tying up your support team.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Order Status, Shipping, and Return Automation

Brilo’s voice agents instantly provides updates on order location, delivery times, and return policies—boosting satisfaction and reducing ticket volume.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Cart Recovery & Post-Purchase Call Automation

Brilo AI follows up with customers who abandon carts or recently placed orders—answering questions, offering help, and bringing shoppers back before they churn.

Brilo tailoring its responses similar to Klarna points towards their focus on delivering focus on delivering relevant solutions, impressive!

KONA FLAVOR

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Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

Brilo tailoring its responses similar to Klarna points towards their focus on delivering focus on delivering relevant solutions, impressive!

KONA FLAVOR

-

Nicu Enache

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How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

How Brilo AI Fits Seamlessly Into Your eCommerce Support Workflow?

From cart to doorstep, Brilo’s AI agents for eCommerce help brands automate support and keep customers informed—without missing a call.

From cart to doorstep, Brilo’s AI agents for eCommerce help brands automate support and keep customers informed—without missing a call.

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Integrate with Your Storefront & Support Tools

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Integrate with Your Storefront & Support Tools

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Integrate with Your Storefront & Support Tools

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Integrate with Your Storefront & Support Tools

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Customize Call Flows Around Your Products & Policies

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Customize Call Flows Around Your Products & Policies

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Customize Call Flows Around Your Products & Policies

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Customize Call Flows Around Your Products & Policies

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Deploy Across All Customer Touchpoints

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Deploy Across All Customer Touchpoints

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Deploy Across All Customer Touchpoints

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Deploy Across All Customer Touchpoints

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Monitor Conversations & Optimize CX

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Monitor Conversations & Optimize CX

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Monitor Conversations & Optimize CX

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Monitor Conversations & Optimize CX

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Powerful Integrations to Supercharge AI Agents for eCommerce

Powerful Integrations to Supercharge AI Agents for eCommerce

Powerful Integrations to Supercharge AI Agents for eCommerce

Powerful Integrations to Supercharge AI Agents for eCommerce

Sync your storefront, CRM, and fulfillment tools with Brilo AI to automate customer calls, reduce response times, and keep every order experience running smoothly.

Sync your storefront, CRM, and fulfillment tools with Brilo AI to automate customer calls, reduce response times, and keep every order experience running smoothly.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.