Brilo 2.0

Resident-Care Phone Coverage

Nurturing AI Virtual Receptionist for Assisted Living Facilities

Built for assisted living, Brilo books care-needs tours, gathers daily-living and medication details for care plans, coordinates move-ins, and answers resident family calls so your caregivers and nurses stay present on the floor.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Care-needs tour requests, daily-living and medication questions, move-in care planning, and resident family check-ins keep ringing while your caregivers and nurses are on the floor helping residents.

Care-needs inquiries arrive from families weighing assisted living against staying at home.

Brilo AI captures the loved one's daily-living needs, mobility, and medications, answers care-level questions, and books the tour and care-needs assessment so families feel guided.

Major Problems & Solutions

Move-in care planning stalls when families cannot reach the team about the next step.

Brilo AI gathers medication lists, dietary needs, and care preferences, walks families through paperwork and move-in dates, and hands a complete care profile to your nurses.

Resident family calls come in about daily care, medications, activities, and visits.

Brilo AI answers care-routine, medication-time, and activity questions for resident families, logs requests for caregivers, and routes health and safety concerns to the nurse.

Pricing and care-level questions tie up the phones the whole afternoon.

Brilo AI answers care-tier pricing, respite-stay, and memory-care questions, checks current availability, and routes complex financial cases to the right director.

Brilo 2.0

Voice AI Driven for Resident Care

What the Assisted Living AI Virtual Receptionist Handles Across Tour, Care-Plan, and Family Lines

What the Assisted Living AI Virtual Receptionist Handles Across Tour, Care-Plan, and Family Lines

What the Assisted Living AI Virtual Receptionist Handles Across Tour, Care-Plan, and Family Lines

What the Assisted Living AI Virtual Receptionist Handles Across Tour, Care-Plan, and Family Lines

From a family weighing care options to a move-in care plan to a daily-care family question, Brilo's assisted living receptionist books tours, gathers care needs, and answers families without dropping a call.

From a family weighing care options to a move-in care plan to a daily-care family question, Brilo's assisted living receptionist books tours, gathers care needs, and answers families without dropping a call.

Tour Assessment Calls

Brilo AI books assisted living tours and assessments on every family call today. Visits land same week.

Tour Assessment Calls

Brilo AI books assisted living tours and assessments on every family call today. Visits land same week.

Care Plan Calls

Brilo AI builds assisted living care plans on every new resident call today. Move-ins clear same week.

Care Update Calls

Brilo AI fields assisted living care update calls on every family line today. Families get answers fast.

Before Brilo, families could not reach us to talk through care needs and our nurses were pulled off the floor to answer daily-care questions. The receptionist now books care-needs tours and handles family calls, and our occupancy and family confidence climbed sharply.

Executive Director

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Willow Bend Assisted Living and Memory Care

Before Brilo, families could not reach us to talk through care needs and our nurses were pulled off the floor to answer daily-care questions. The receptionist now books care-needs tours and handles family calls, and our occupancy and family confidence climbed sharply.

Executive Director

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Willow Bend Assisted Living and Memory Care

Brilo 2.0

Streamline Assisted Living Front Desk

Standing Brilo Up Across Assisted Living Tour, Care-Plan, and Family Lines

Standing Brilo Up Across Assisted Living Tour, Care-Plan, and Family Lines

Standing Brilo Up Across Assisted Living Tour, Care-Plan, and Family Lines

Standing Brilo Up Across Assisted Living Tour, Care-Plan, and Family Lines

Whether it is a family weighing care options or a daily-care question from a resident's daughter, the assisted living receptionist answers with warmth and keeps every tour and care plan moving.

Whether it is a family weighing care options or a daily-care question from a resident's daughter, the assisted living receptionist answers with warmth and keeps every tour and care plan moving.

1

Plug Brilo Into Your Assisted Living Stack

2

Train on Resident Care Pathways

3

Deploy on Assisted Living Lines

4

Tune Performance Across Assisted Living Mix

Brilo 2.0

Healthcare Integrations

Assisted Living Platforms, Care-Plan Tools, and Resident Records Brilo Reads Live

Assisted Living Platforms, Care-Plan Tools, and Resident Records Brilo Reads Live

Assisted Living Platforms, Care-Plan Tools, and Resident Records Brilo Reads Live

Assisted Living Platforms, Care-Plan Tools, and Resident Records Brilo Reads Live

Brilo plugs into PointClickCare, ECP, ALIS, and other major assisted living platforms so it reads tour calendars, care plans, and medication records before it ever speaks with a caller.

Brilo plugs into PointClickCare, ECP, ALIS, and other major assisted living platforms so it reads tour calendars, care plans, and medication records before it ever speaks with a caller.

Brilo 2.0

Assisted Living Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's assisted living receptionist covers care-needs tours, move-in care plans, and family updates.

Common questions on how Brilo's assisted living receptionist covers care-needs tours, move-in care plans, and family updates.

How does the assisted living receptionist handle care-needs tours and resident family calls at once?

How does the assisted living receptionist handle care-needs tours and resident family calls at once?

Can the receptionist gather full care needs before a resident moves in?

Can the receptionist gather full care needs before a resident moves in?

How does Brilo protect resident health records, medications, and other sensitive family information?

How does Brilo protect resident health records, medications, and other sensitive family information?

What happens with after-hours calls about a fall, health change, or safety concern?

What happens with after-hours calls about a fall, health change, or safety concern?

Will Brilo lift our occupancy and family confidence?

Will Brilo lift our occupancy and family confidence?

Which platforms does Brilo connect with for assisted living facilities?

Which platforms does Brilo connect with for assisted living facilities?

Which questions can Brilo resolve without paging the nurse?

Which questions can Brilo resolve without paging the nurse?

When can our assisted living facility expect Brilo live on the tour, care-plan, and family lines?

When can our assisted living facility expect Brilo live on the tour, care-plan, and family lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.