Brilo 2.0
Built for Member-Based Care
Deliver Always-Available Care Access with Voice AI for Direct Primary Care
Support member calls, appointment requests, and after-hours communication with Brilo voice AI designed for Direct Primary Care and concierge clinics—helping care teams stay responsive without constant interruptions.
Why Voice AI Automation for DPC & Concierge Clinics?
Why Voice AI Automation for DPC & Concierge Clinics?
Why Voice AI Automation for DPC & Concierge Clinics?
Why Voice AI Automation for DPC & Concierge Clinics?
Direct Primary Care and concierge clinics promise fast, personal access—but maintaining that level of responsiveness becomes difficult as member communication grows. Missed calls and constant interruptions can strain even small care teams.
Constant patient calls strain small care teams
Constant patient calls strain small care teams
DPC clinics operate with lean staff, making high call volume hard to manage. Brilo AI answers and triages calls automatically, reducing front-desk overload.
Major Problems & Solutions
Non-urgent calls interrupt provider workflows
Non-urgent calls interrupt provider workflows
Administrative questions frequently break clinical focus. Brilo AI agent resolves routine requests independently, escalating only when needed.
After-hours availability becomes unsustainable
After-hours availability becomes unsustainable
Providers often handle calls personally outside clinic hours. Brilo AI agent covers evenings and weekends, protecting provider time.
Personalized care is difficult to maintain & scale
Personalized care is difficult to maintain & scale
As membership grows, maintaining responsiveness becomes harder. Brilo AI scales patient communication smoothly, without adding staff.
Brilo 2.0
Patient-First Support
Brilo AI - Built for Membership-Based Care Models
Brilo AI - Built for Membership-Based Care Models
Brilo AI - Built for Membership-Based Care Models
Brilo AI - Built for Membership-Based Care Models
Brilo AI voice agent is designed to complement high-touch, membership-based care by handling communication tasks with consistency, clarity, and care.
Brilo AI voice agent is designed to complement high-touch, membership-based care by handling communication tasks with consistency, clarity, and care.
Automated Scheduling & Visit Management
Brilo books appointments, manages reschedules, and sends confirmations—keeping calendars accurate while reducing manual coordination.
Automated Scheduling & Visit Management
Brilo books appointments, manages reschedules, and sends confirmations—keeping calendars accurate while reducing manual coordination.
Automated Scheduling & Visit Management
Brilo books appointments, manages reschedules, and sends confirmations—keeping calendars accurate while reducing manual coordination.
Automated Scheduling & Visit Management
Brilo books appointments, manages reschedules, and sends confirmations—keeping calendars accurate while reducing manual coordination.
Caregiver-Friendly Communication
Brilo communicates clearly with family members and caregivers, sharing approved information and reducing repeated follow-up calls.
Caregiver-Friendly Communication
Brilo communicates clearly with family members and caregivers, sharing approved information and reducing repeated follow-up calls.
Caregiver-Friendly Communication
Brilo communicates clearly with family members and caregivers, sharing approved information and reducing repeated follow-up calls.
Caregiver-Friendly Communication
Brilo communicates clearly with family members and caregivers, sharing approved information and reducing repeated follow-up calls.
24/7 Call Handling for Members
Brilo answers inbound calls at any time, ensuring members always reach a responsive voice without relying on voicemail or on-call staff.
24/7 Call Handling for Members
Brilo answers inbound calls at any time, ensuring members always reach a responsive voice without relying on voicemail or on-call staff.
24/7 Call Handling for Members
Brilo answers inbound calls at any time, ensuring members always reach a responsive voice without relying on voicemail or on-call staff.
24/7 Call Handling for Members
Brilo answers inbound calls at any time, ensuring members always reach a responsive voice without relying on voicemail or on-call staff.
Our members expect fast answers without feeling rushed. Brilo AI gave us a way to stay available 24/7 while keeping our care experience personal and calm.
Dr. Emily Carter
-
Medical Director, Evergreen Direct Primary Care
Our members expect fast answers without feeling rushed. Brilo AI gave us a way to stay available 24/7 while keeping our care experience personal and calm.
Dr. Emily Carter
-
Medical Director, Evergreen Direct Primary Care
Our members expect fast answers without feeling rushed. Brilo AI gave us a way to stay available 24/7 while keeping our care experience personal and calm.
Dr. Emily Carter
-
Medical Director, Evergreen Direct Primary Care
Our members expect fast answers without feeling rushed. Brilo AI gave us a way to stay available 24/7 while keeping our care experience personal and calm.
Dr. Emily Carter
-
Medical Director, Evergreen Direct Primary Care
Brilo 2.0
Seamless Clinic Deployment
How Brilo AI Fits Into DPC & Concierge Care Operations
How Brilo AI Fits Into DPC & Concierge Care Operations
How Brilo AI Fits Into DPC & Concierge Care Operations
How Brilo AI Fits Into DPC & Concierge Care Operations
Brilo AI is designed to plug into your existing concierge workflows without disrupting how your clinic delivers care. Setup is fast, flexible, and tailored to membership-based practices.
Brilo AI is designed to plug into your existing concierge workflows without disrupting how your clinic delivers care. Setup is fast, flexible, and tailored to membership-based practices.
1
Connect Brilo to Existing Support Systems
1
Connect Brilo to Existing Support Systems
1
Connect Brilo to Existing Support Systems
1
Connect Brilo to Existing Support Systems
2
Configure Care-Aware Call Flows
2
Configure Care-Aware Call Flows
2
Configure Care-Aware Call Flows
2
Configure Care-Aware Call Flows
3
Launch With Minimal Staff Training
3
Launch With Minimal Staff Training
3
Launch With Minimal Staff Training
3
Launch With Minimal Staff Training
4
Monitor Conversations & Adjust Over Time
4
Monitor Conversations & Adjust Over Time
4
Monitor Conversations & Adjust Over Time
4
Monitor Conversations & Adjust Over Time
Brilo 2.0
Healthcare Support Integrations
Voice AI Integrations Designed for DPC & Concierge Care Teams
Voice AI Integrations Designed for DPC & Concierge Care Teams
Voice AI Integrations Designed for DPC & Concierge Care Teams
Voice AI Integrations Designed for DPC & Concierge Care Teams
Brilo voice AI connects with the tools DPC and concierge clinics already rely on—making it easy to automate patient calls, scheduling, and follow-ups without disrupting care delivery or member relationships.
Brilo voice AI connects with the tools DPC and concierge clinics already rely on—making it easy to automate patient calls, scheduling, and follow-ups without disrupting care delivery or member relationships.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Healthcare
Klara
Patients can book, reschedule, or confirm visits by phone, while calendars stay updated in real time across staff and providers.
Healthcare
Hint Health
Brilo can route membership questions, payment reminders, and plan-related inquiries—reducing front-desk interruptions in subscription-based care models.
Healthcare
Spruce Health
Calls that require clinician involvement can be escalated smoothly, ensuring continuity between voice interactions and virtual care touchpoints.
Healthcare
Elation Health
Brilo syncs with clinical systems to reference appointment data, provider availability, and patient records—supporting accurate call handling without manual lookups.
Brilo 2.0
Voice AI for Modern Care Teams
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Everything providers and care teams need to know before using Brilo AI voice agents to support member communication, scheduling, and ongoing care—without disrupting the concierge experience.
Everything providers and care teams need to know before using Brilo AI voice agents to support member communication, scheduling, and ongoing care—without disrupting the concierge experience.
Everything providers and care teams need to know before using Brilo AI voice agents to support member communication, scheduling, and ongoing care—without disrupting the concierge experience.
How can Brilo AI voice agent support direct primary care clinics?
How can Brilo AI voice agent support direct primary care clinics?
How can Brilo AI voice agent support direct primary care clinics?
How can Brilo AI voice agent support direct primary care clinics?
Can Brilo AI voice assistant handle membership-related questions?
Can Brilo AI voice assistant handle membership-related questions?
Can Brilo AI voice assistant handle membership-related questions?
Can Brilo AI voice assistant handle membership-related questions?
Does Brilo AI phone agent manage new patient intake calls?
Does Brilo AI phone agent manage new patient intake calls?
Does Brilo AI phone agent manage new patient intake calls?
Does Brilo AI phone agent manage new patient intake calls?
Can Brilo AI voice assistant support multiple clinic locations?
Can Brilo AI voice assistant support multiple clinic locations?
Can Brilo AI voice assistant support multiple clinic locations?
Can Brilo AI voice assistant support multiple clinic locations?
Does Brilo AI voice assistant integrate with common DPC EMRs?
Does Brilo AI voice assistant integrate with common DPC EMRs?
Does Brilo AI voice assistant integrate with common DPC EMRs?
Does Brilo AI voice assistant integrate with common DPC EMRs?
Does Brilo AI voice assistant triage urgent after-hours calls?
Does Brilo AI voice assistant triage urgent after-hours calls?
Does Brilo AI voice assistant triage urgent after-hours calls?
Does Brilo AI voice assistant triage urgent after-hours calls?
Can Brilo AI voice agent handle lab result requests?
Can Brilo AI voice agent handle lab result requests?
Can Brilo AI voice agent handle lab result requests?
Can Brilo AI voice agent handle lab result requests?
Does Brilo AI voice assistant support custom scripting?
Does Brilo AI voice assistant support custom scripting?
Does Brilo AI voice assistant support custom scripting?
Does Brilo AI voice assistant support custom scripting?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
