We spent three weeks testing every major Phoneburner alternative — timing setup, running real outbound campaigns, testing AI features, and reading through hundreds of G2, Reddit, and Capterra reviews. One member of our team uses Brilo.ai as a paying customer; we note this where relevant.

Here's what we found.

Why Are Sales Teams Leaving Phoneburner?

Phoneburner has been a staple of outbound sales since 2008 — power dialing, ARMOR spam protection, and a 9.6/10 G2 support score that's nearly unmatched in the dialer category. The product genuinely works for what it advertises. The challenges are everything around it: the pricing, the missing dialing modes, and what happens to the calls that come back.

Phoneburner is single-line — predictive dialing isn't an option. Multiple G2 and Capterra reviewers cite this as the breaking point as their team scales. Power dialing fires one number at a time; predictive dialing fires multiple lines simultaneously and routes the answered call to an available rep. For high-volume outbound teams (50+ dials/rep/day), this is a meaningful efficiency gap.

"Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone." — Capterra reviewer

Pricing recently jumped after 15 years of stability. Phoneburner's standard tier sits around $165/user/month — described across review sites as "premium" and "tad expensive for a small business." The 2025 price increase was the platform's first in 15 years, and the math now puts Phoneburner at roughly 3× the entry point of competitors like JustCall ($29/user) and CloudTalk ($25/user).

The CRM is light, not full-featured. Phoneburner includes basic contact management, but teams running serious sales workflows (deal stages, pipeline reporting, territory management) need a real CRM alongside it. That means another $50–$150/user/month on Salesforce, HubSpot, or Close — pushing the total dialer-plus-CRM stack to $215–$315/user/month.

ARMOR spam protection is the moat — but it's priced in. Phoneburner's standout feature is genuine: numbers running ARMOR average 28% higher answer rates by proactively negotiating spam-flag remediation with carriers. That's real. The catch is it's bundled into the premium price tier — you can't strip it out to lower cost.

Inbound callbacks aren't the platform's strength. Phoneburner is purpose-built for outbound. When prospects call back (and they do — that's the point of outbound), the platform routes to whoever's available with limited intelligent routing, no IVR depth, and no AI to handle routine queries. Most teams pair Phoneburner with a separate inbound system, doubling vendor management.

Our Ranking Methodology

TL;DR Comparison Table

1. Brilo.ai — Best for AI Answering Inbound Callbacks While Reps Stay on Outbound

Best for: Outbound sales teams running Phoneburner whose reps spend 30%+ of their time on inbound callbacks, missed-call returns, and qualified leads choosing to call instead — and who realise that for inbound voice volume, the right answer isn't a second dialer but an AI that handles the calls so reps can stay on outbound dials.

Why Brilo belongs on a Phoneburner alternatives list:

Phoneburner is a power dialer — it pushes your reps through outbound call lists efficiently, with ARMOR keeping their numbers from being flagged as spam. The architectural problem is what happens to the calls that come back. Every outbound campaign generates inbound activity: prospects calling back, missed-call returns, qualified leads who saw your follow-up email and decided to call instead. When those inbound calls land on a busy outbound rep, they go to voicemail. The rep stops dialing to listen, calls back, plays phone tag, or never connects.

Brilo.ai is an AI voice agent — it answers inbound calls autonomously, qualifies the caller, books meetings directly into your reps' calendars, and only escalates the live transfer when genuinely needed. The AI picks up. Your outbound reps stay on outbound. The inbound channel doesn't become a productivity drain.

For Phoneburner teams running disciplined outbound campaigns, Brilo eliminates the category of work the dialer wasn't designed for: routine inbound queries, callback handling, qualification of inbound leads. Phoneburner makes outbound efficient. Brilo makes inbound automatic.

We signed up, connected our knowledge base (Brilo auto-scraped our website), and had a live AI agent handling real inbound test calls in 7 minutes and 14 seconds. We then ran 40 inbound test calls — meetings booked directly into a connected calendar, qualified leads tagged in HubSpot, full transcripts attached to every call.

Disclosure: one of our team is a paying Brilo customer. We stress-tested it harder as a result.

Signup → onboarded: 7 minutes, 14 seconds

Standout Features:

• Native AI voice agent — answers inbound calls autonomously 24/7

• In-call meeting booking directly into Salesforce, HubSpot, Pipedrive calendars

• Auto-trained from your website and documentation in under 5 minutes

• Multilingual support across 30+ languages

• Real-time escalation with full transcript and qualification context

• Month-to-month pricing — no per-rep dialer tax, no annual contract

Pricing:

• Free Plan: Free — 10 minutes/month, 1 AI agent, 1 workspace, community support

• Starter Plan: $49/month — 160 minutes, 1 agent, $0.18/min overage

• Pro Plan: $149/month — 600 minutes, 3 agents, 3 workspaces, $0.16/min overage

• Growth Plan: $499/month — 2,500 minutes, unlimited agents, 5 workspaces, $0.14/min overage

• Custom Plan: Talk to us — 5,000+ minutes, unlimited agents, unlimited workspaces, additional usage at <$0.14/min, white-glove onboarding

No per-rep pricing. No 15-year price-hike risk. No required CRM add-on. What you see is what you pay. See full details on the Brilo pricing page.

Cons:

• Not an outbound dialer — pair Brilo with Phoneburner, Kixie, or Orum to keep the outbound campaign running while Brilo handles inbound

• No native ARMOR-equivalent caller ID/spam remediation for outbound numbers

• Newer platform than Phoneburner (founded 2023) — fewer reference customers in real estate and high-volume outbound verticals

What's unique: The only platform on this list that handles the inbound side of an outbound campaign — Phoneburner makes your reps' outbound dials efficient; Brilo makes the resulting inbound automatic.

Try it free: brilo.ai — no credit card, no per-rep tax, no 15-year price-creep risk. AI agent live in under 10 minutes.

2. Kixie — Best for Multi-Line Dialer with Deep CRM Embed

Best for: Sales teams that live inside Salesforce or HubSpot and want a power dialer that embeds inside the CRM rather than running as a separate window — with up to 10-line multi-line dialing.

Our Testing Experience:

Setup took 12 minutes. Kixie's strength is the CRM embed: instead of switching between Phoneburner and Salesforce, the dialer lives inside your CRM as a sidebar. Click-to-call from any record, automatic logging of disposition and call notes, and AI-powered local presence (the platform automatically matches your prospect's area code) genuinely improves answer rates.

The standout feature is multi-line dialing — up to 10 lines simultaneously where Phoneburner does one. For high-volume outbound where connect rate dominates, Kixie's parallel dialing changes the math significantly.

Pricing: Integrated $35/user/month, Professional $65/user/month, Outbound PowerCall $85/user/month, Enterprise custom.

Pros:

• Multi-line dialer (up to 10 lines simultaneously)

• Deepest Salesforce and HubSpot embed in the category

• Local presence auto-matching for higher answer rates

• 4.8/5 G2 with 862+ reviews — the highest reviewed dialer on this list

Cons:

• AI-powered local presence requires Professional tier ($65+)

• 3-user minimum on most plans

• International calling rates higher than CloudTalk

What's unique: The deepest CRM embed in the category — Phoneburner runs as a separate window; Kixie lives inside Salesforce or HubSpot as if it were native.

3. Orum — Best AI Parallel Dialing for High-Volume Outbound

Best for: SDR teams running 100+ dials/rep/day where connect rate dominates productivity — Orum's AI parallel dialer eliminates the dead-air problem that killed traditional predictive dialers.

Our Testing Experience:

Setup took 14 minutes. Orum is purpose-built for what high-volume SDR teams need: parallel dialing across multiple lines simultaneously, with AI detecting voicemails and answering machines so reps only get connected to live humans. The dead-air problem that plagues traditional predictive dialers — the awkward pause when a human picks up but the rep isn't on the line yet — is solved through AI-powered routing.

We ran 30 outbound test calls. The connection-to-conversation rate was visibly higher than single-line power dialing. The trade-off is per-user pricing that lands above Phoneburner: Orum's entry tier is $90/user/month for the dialer, with full features at higher tiers.

Pricing: Starter ~$90/user/month, Pro ~$150/user/month, Enterprise custom.

Pros:

• AI parallel dialer eliminates dead-air problem

• Up to 5 lines per agent simultaneously

• Native voicemail detection (no awkward pauses on connection)

• SOC 2 Type II compliant

Cons:

• $90+/user/month entry — premium positioning vs JustCall or CloudTalk

• Best for high-volume SDR teams (overkill for sub-30-call/day workflows)

• Smaller integration ecosystem than Kixie or Aircall

What's unique: AI-powered voicemail detection during the dial sequence — what predictive dialers used to call "dead air abandonment," Orum solves with conversation intelligence rather than routing tricks.

4. Close — Best All-in-One CRM + Power/Predictive Dialer

Best for: Sales teams that don't yet have a CRM (or want to consolidate from Salesforce + Phoneburner into one tool) — Close bundles a real CRM with native power and predictive dialing.

Our Testing Experience:

Setup took 18 minutes — the longest in our outbound dialer test, but that reflects the CRM configuration. Close is genuinely a different category from Phoneburner: it's a sales CRM with calling baked in, not a dialer with light CRM features. The Professional plan at $99/user/month includes power dialing; Business at $149/user/month adds predictive dialing.

For teams running Phoneburner + Salesforce side-by-side at $165 + $165 = $330/user/month, consolidating to Close at $99–$149 is a meaningful cost reduction with minimal feature loss.

Pricing: Startup $49/user/month (no dialer), Professional $99/user/month (power dialer), Business $149/user/month (predictive dialer), Enterprise custom.

Pros:

• Real CRM + dialer in one platform

• Native power and predictive dialing on Business tier

• SmartViews for automated lead segmentation

• Strong reporting on outbound metrics (connect rate, talk time, conversion)

Cons:

• $99/user/month for power dialer (vs Phoneburner $165, but stack with no separate CRM)

• Migration from existing CRM is non-trivial

• Smaller integration ecosystem than Salesforce or HubSpot

What's unique: The only platform here that bundles a real CRM with native predictive dialing — replaces Phoneburner + Salesforce as two separate tools with one platform doing both.

5. JustCall — Best Predictive Dialer + AI Coaching

Best for: Sales teams that need predictive dialing (which Phoneburner lacks) plus AI call coaching — at one of the cheapest entry points on this list.

Our Testing Experience:

Setup took 14 minutes. JustCall is the cheapest credible alternative with predictive dialing — entry at $29/user/month is roughly 1/5th of Phoneburner's $165. The Pro plan at $49/user/month bundles AI coaching, real-time sentiment analysis, and call scoring.

We ran 30 outbound test calls. The predictive dialer eliminated the dead time between calls (which Phoneburner's power dialer creates), and the AI coaching prompts genuinely helped on objection handling.

Pricing: Essentials $29/user/month, Team $49/user/month, Pro $89/user/month, Business custom. AI features bundled on Pro and above.

Pros:

• Cheapest predictive dialer on this list ($29/user/mo)

• AI coaching during live calls

• 100+ CRM integrations (HubSpot, Salesforce, Pipedrive)

• Native SMS workflows alongside dialer

Cons:

• AI features only on $89/user/month and above

• International calling rates higher than CloudTalk

• Less polished outbound campaign management than Kixie or Orum

What's unique: The only platform here under $30/user/month with native predictive dialing — Phoneburner's missing feature at one-fifth the price.

6. Aircall — Best CRM-First Dialer with 100+ Integrations

Best for: Sales teams running Salesforce, HubSpot, or Pipedrive that want every call automatically logged, tagged, and tied to the right deal — without the integration depth gap Phoneburner has.

Our Testing Experience:

Setup took 12 minutes. Aircall's headline strength is integrations — 100+ native CRMs, helpdesks, and sales tools. We connected HubSpot in under three minutes and had call data flowing into deal records automatically with deal-stage logic and workflow triggers.

The trade-off is the pricing floor: Aircall enforces a 3-user minimum, so the real entry cost is $90/month even if you only need one seat. Power dialer is included on Essentials; predictive dialing is not available.

Pricing: Essentials $30/user/month, Professional $50/user/month, Custom (sales call). 3-user minimum. AI add-on $9/user/month.

Pros:

• 100+ native CRM integrations (deepest in the category)

• Power dialer included on every tier

• Strong analytics on Professional tier

• Mature platform — used by 18,000+ businesses

Cons:

• 3-user minimum makes it expensive for solopreneurs

• No predictive dialing (same gap as Phoneburner)

• AI is a paid add-on

What's unique: The integration ecosystem is the moat — Aircall logs into more sales tools natively than any other dialer here.

7. CloudTalk — Best for International Dialer (160+ Countries)

Best for: Distributed sales teams that need local virtual numbers in dozens of countries — sales orgs running outbound in EMEA, LATAM, and APAC simultaneously where Phoneburner's US-centric coverage is the limit.

Our Testing Experience:

Setup took 16 minutes. CloudTalk's coverage is the broadest we tested — local numbers in 160+ countries. For international SaaS sales teams running outbound campaigns globally, this is the differentiator.

The platform supports both power and predictive dialing on higher tiers, addressing Phoneburner's missing dialing mode while adding international depth Phoneburner doesn't match.

Pricing: Starter $25/user/month, Essential $30/user/month, Expert $50/user/month, Custom enterprise.

Pros:

• 160+ country virtual number coverage (deepest on this list)

• Power and predictive dialing on Expert tier

• 50+ CRM integrations

• Cleaner cancellation terms than Phoneburner

Cons:

• Predictive dialer requires Expert tier ($50/user/mo)

• Setup is fiddlier than Aircall or Kixie

• AI features still maturing vs Orum or JustCall

What's unique: 160+ country virtual number coverage — Phoneburner is US-Canada-centric; CloudTalk gives you local presence in markets Phoneburner can't reach.

8. Mojo Dialer — Best for Real Estate Triple-Line Dialing

Best for: Real estate agents running expired listings, FSBO outreach, and sphere-of-influence campaigns — where raw dial volume drives the business.

Our Testing Experience:

Setup took 11 minutes. Mojo's standout is the triple-line dialer — three numbers ringing simultaneously, connecting to whoever picks up first. For real estate agents who measure success in dials per hour, Mojo can hit 300 calls/hour where Phoneburner's single-line caps at roughly 100.

One important caveat: Mojo is a real estate dialer that happens to work for other use cases. Reddit threads consistently note that real estate agents skip Mojo's built-in lists and import data from Vulcan7 or Cole Realty instead — Mojo's data quality is the documented weakness.

Pricing: Single User $99/month, Multi User $149/month per user, Workspace custom. FSBO data, expired leads, skip tracing each priced separately.

Pros:

• Triple-line dialer (300 calls/hour potential)

• Copper-based infrastructure for clearer audio

• Real estate-specific workflows out of the box

• Cheaper than Phoneburner ($99 vs $165)

Cons:

• Built specifically for real estate (fighting the design for other industries)

• Add-on data products quickly push monthly cost past $300

• Two of three answered calls hit dead air (triple-line trade-off)

What's unique: The only triple-line dialer on this list — for real estate volume operators, the math is hard to beat.

9. CallTools — Best Predictive Dialer for Call Centres

Best for: Larger outbound call centres (10+ agents) running predictive dialing campaigns — where Phoneburner's single-line model becomes the productivity ceiling.

Our Testing Experience:

Setup took 13 minutes. CallTools is built specifically for the predictive dialing audience Phoneburner doesn't serve. The platform supports preview, power, and predictive modes with more flexibility than competitors, and the call centre-grade reporting gives supervisors visibility Phoneburner's lighter dashboards don't.

The trade-off is positioning: CallTools is built for call centres, not individual SDRs. For solo reps or 2–3 person teams, the platform feels heavy.

Pricing: Starter $139/user/month, Pro $179/user/month, Enterprise custom.

Pros:

• Native predictive, power, and preview dialing

• Call centre-grade supervisor dashboards

• TCPA compliance tools built in

• Strong reporting on agent productivity metrics

Cons:

• $139/user/month entry is similar to Phoneburner premium

• Built for 10+ agent call centres (overkill for solo SDRs)

• Smaller community than Phoneburner or Kixie

What's unique: The most flexible dialing-mode switching on this list — preview, power, and predictive in one platform without per-mode upgrades.

10. Salesloft Dialer — Best Enterprise Sales Engagement at Scale

Best for: Enterprise sales teams (50+ reps) where the dialer is one component of a broader cadence-driven outbound motion — multi-channel sequences across phone, email, video, and social.

Our Testing Experience:

Setup took 22 minutes for the dialer configuration; the full Salesloft platform takes weeks to deploy properly. The dialer itself is integrated into Salesloft Cadence — outbound calls fire as part of multi-touch sequences, with email and social touches automated alongside.

For enterprise teams running disciplined outbound motions across multiple channels, Salesloft is genuinely a different category from Phoneburner. For solo SDRs or small teams, the platform's depth becomes overhead.

Pricing: Custom (sales call required). Annual contracts typically $125+/user/month for Cadence, with dialer features included on Premier and above.

Pros:

• Dialer integrated with multi-channel cadence orchestration

• Strong AI coaching and conversation intelligence

• Native Salesforce, HubSpot, Outreach integrations

• Enterprise-grade analytics and reporting

Cons:

• $125+/user/month entry through annual contract

• Implementation typically 2–4 weeks

• Overkill for teams running single-channel outbound

What's unique: The only platform here where the dialer is one node in a broader cadence engine — Phoneburner makes outbound calls efficient; Salesloft orchestrates the full multi-channel outbound motion.

How to Choose: Quick Decision Framework

Are inbound callbacks eating your reps' outbound dial time?

Brilo.ai answers inbound calls autonomously — qualifying leads, booking meetings into your reps' calendars, and routing complex cases to humans. Your outbound reps stay on outbound dials.

Need predictive dialing (the feature Phoneburner lacks)?

JustCall at $29/user/month is the cheapest credible option. Close at $149/user/month bundles it with a real CRM. CloudTalk's Expert tier at $50/user/month adds international coverage.

Running high-volume SDR outbound (100+ dials/day per rep)?

Orum's AI parallel dialer ($90/user/mo) eliminates the dead-air problem of traditional predictive dialers. Kixie's 10-line multi-line dialer is the cheaper alternative for teams that want more parallelism.

Sales team living inside Salesforce or HubSpot?

Kixie for the deepest CRM embed. Aircall for the broadest integration ecosystem. Both eliminate the window-switching Phoneburner forces.

In real estate doing expired listings or FSBO outreach?

Mojo Dialer's triple-line dialing was built for this use case. Just budget for Vulcan7 or Cole Realty data alongside — Mojo's built-in data quality is the documented weakness.

Running an outbound call centre with 10+ agents?

CallTools for native predictive dialing with supervisor-grade dashboards. Salesloft for enterprise teams running multi-channel cadence motions where dialing is one component.

Want to consolidate Phoneburner + Salesforce into one tool?

Close. The Business tier at $149/user/month bundles a real CRM with native predictive dialing — typically cheaper than running both separately at $165 + $165 = $330.

FAQs

What is the best free alternative to Phoneburner?

Brilo.ai's free plan offers 10 minutes/month with a fully functional AI voice agent for inbound calls — the only voice-AI free tier on this list. For outbound dialing specifically, HubSpot Sales Hub Free includes basic click-to-call functionality but lacks the auto-dialing capability that defines Phoneburner. Phoneburner itself offers a 60-minute free trial (no credit card) for testing the platform.

What is the cheapest Phoneburner alternative?

JustCall Essentials at $29/user/month is the cheapest credible predictive dialer. CloudTalk Starter at $25/user/month is the cheapest power dialer with international coverage. Brilo.ai's Starter plan at $49/month is cheapest if you specifically want AI handling inbound callbacks rather than outbound dialing.

Why is Phoneburner so expensive in 2026?

Phoneburner raised prices in 2025 — the platform's first price hike in 15 years. Standard tier now sits around $165/user/month, positioning Phoneburner at roughly 3× the entry point of competitors like JustCall and CloudTalk. The pricing reflects ARMOR spam protection (28% higher answer rates), unlimited calling, and award-winning support — but for teams that don't need ARMOR specifically, the math is hard to defend.

Does Phoneburner have predictive dialing?

No. Phoneburner is single-line power dialing only — no predictive dialing or multi-line dialing modes. This is the most-cited gap when teams switch. JustCall, Close (Business tier), CloudTalk (Expert tier), CallTools, and Orum all support predictive dialing natively.

How does Phoneburner's ARMOR spam protection compare?

ARMOR (Answer Rate Monitoring, Optimization, and Remediation) is genuinely Phoneburner's moat. It monitors numbers across 300+ million devices on all major US carriers and proactively negotiates spam-flag remediation with carriers. Numbers running ARMOR average 28% higher answer rates. Mojo's equivalent is Caller ID at $10/month with Stir/Shaken certification — table stakes, not equivalent depth.

Can I cancel Phoneburner mid-contract?

Phoneburner operates on monthly billing on most tiers, so you can cancel any time before your next billing cycle. For annual contracts at the Sales Suite tier, review your specific terms — early-termination fees may apply.

Does Phoneburner work outside the US?

Phoneburner supports international calling, but the platform's spam protection (ARMOR) and answer-rate optimisation are primarily tuned for US carrier networks. For sales teams running EMEA, LATAM, or APAC outbound, CloudTalk's 160+ country coverage and Aircall's international focus are stronger fits.

Is "Phone Burner" the same as "Phoneburner"?

Yes — "Phone Burner," "Phoneburner," and "PhoneBurner" all refer to the same power dialer platform founded in 2008. The official spelling is one word: PhoneBurner.

What's the best Phoneburner alternative for AI voice support?

Brilo.ai is the only platform on this list with native AI voice agent capability for inbound calls — answering callbacks, qualifying leads, and booking meetings autonomously. JustCall and Orum offer AI coaching for outbound calls, but neither answers inbound calls autonomously the way Brilo does.

Can I keep my Phoneburner phone number when switching?

Yes — most alternatives (JustCall, Aircall, Close, CloudTalk, Kixie) support number porting from Phoneburner. The process typically takes 1–2 weeks. Run both platforms in parallel during the porting window to avoid attribution gaps and missed calls..