SolutionReach

Relationship-First Patient Communications on SolutionReach

Strengthen SolutionReach's patient engagement by routing all inbound calls through Brilo AI—capturing responses to recalls and reminders, handling requests, and logging interactions in your patient record.

SolutionReach

Relationship-First Patient Communications on SolutionReach

Strengthen SolutionReach's patient engagement by routing all inbound calls through Brilo AI—capturing responses to recalls and reminders, handling requests, and logging interactions in your patient record.

Brilo 2.0

Relationships Inbound Voice

Let Brilo AI Answer Patient Calls While Your Team Stays Connected

Let Brilo AI Answer Patient Calls While Your Team Stays Connected

Let Brilo AI Answer Patient Calls While Your Team Stays Connected

Let Brilo AI Answer Patient Calls While Your Team Stays Connected

Brilo AI works alongside SolutionReach to answer patient calls, capture responses and requests, and log interactions directly into patient records—so staff can focus on relationship building and care delivery rather than managing missed inbound calls.

Brilo AI works alongside SolutionReach to answer patient calls, capture responses and requests, and log interactions directly into patient records—so staff can focus on relationship building and care delivery rather than managing missed inbound calls.

Recall Response Capture

Patients call in response to recall campaigns and Brilo AI logs confirmation, schedules appointments, and updates SolutionReach instantly.

Service Request Handling

Patients call with service requests or issues and Brilo AI captures details, troubleshoots problems, and routes to appropriate teams.

Service Request Handling

Patients call with service requests or issues and Brilo AI captures details, troubleshoots problems, and routes to appropriate teams.

Patient Call Logging

Every patient call is documented with full context and logged directly into their SolutionReach profile so nothing is lost between channels.

Brilo 2.0

Relationships Voice Response

Patient calls on SolutionReach—connected by Brilo AI

Patient calls on SolutionReach—connected by Brilo AI

Patient calls on SolutionReach—connected by Brilo AI

Practices running SolutionReach send thousands of patient communications—appointment reminders, recall messages, online reviews requests, and marketing campaigns—but miss half the inbound responses because patients prefer calling. Brilo AI picks up those calls, captures responses to recalls and reminders, handles service requests, and logs everything back into SolutionReach so patient relationships stay complete and two-way across all channels.

Brilo 2.0

Relationships Voice Response

Patient calls on SolutionReach—connected by Brilo AI

Practices running SolutionReach send thousands of patient communications—appointment reminders, recall messages, online reviews requests, and marketing campaigns—but miss half the inbound responses because patients prefer calling. Brilo AI picks up those calls, captures responses to recalls and reminders, handles service requests, and logs everything back into SolutionReach so patient relationships stay complete and two-way across all channels.

Brilo 2.0

Voice AI for Smart Operations

Add Voice Agents to Your SolutionReach Communications

Add Voice Agents to Your SolutionReach Communications

Add Voice Agents to Your SolutionReach Communications

Add Voice Agents to Your SolutionReach Communications

Brilo AI connects with practice management and patient engagement platforms used alongside SolutionReach to support relationship building, communications orchestration, and care coordination—so voice interactions feed into every patient relationship tool your organization depends on.

Brilo AI connects with practice management and patient engagement platforms used alongside SolutionReach to support relationship building, communications orchestration, and care coordination—so voice interactions feed into every patient relationship tool your organization depends on.

Brilo 2.0

Relationships Voice Channel

Frequently Asked Question

Frequently Asked Question

Learn how Brilo AI helps practices on SolutionReach capture inbound patient calls, manage responses, and keep patient relationships two-way across all channels.

Learn how Brilo AI helps practices on SolutionReach capture inbound patient calls, manage responses, and keep patient relationships two-way across all channels.

How does Brilo AI work with SolutionReach?

How does Brilo AI work with SolutionReach?

Can Brilo AI capture recall responses?

Can Brilo AI capture recall responses?

Does Brilo AI log interactions?

Does Brilo AI log interactions?

Can Brilo AI handle service requests?

Can Brilo AI handle service requests?

What if a caller wants to speak to staff?

What if a caller wants to speak to staff?

Does Brilo AI improve response rates?

Does Brilo AI improve response rates?

Can Brilo AI work with multiple practices?

Can Brilo AI work with multiple practices?

How does Brilo AI track communication effectiveness?

How does Brilo AI track communication effectiveness?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.