AI Voice Agents for Optical-Focused Practices Running OfficeMate

Keep optical-focused eyecare phones covered on OfficeMate with Brilo AI handling frame inquiries, order status updates, and exam scheduling so your teams stay productive.

AI Voice Agents for Optical-Focused Practices Running OfficeMate

Keep optical-focused eyecare phones covered on OfficeMate with Brilo AI handling frame inquiries, order status updates, and exam scheduling so your teams stay productive.

Brilo 2.0

Optical Workflow Automation

Keep Your Optical Team at the Dispensing Table While Brilo AI Answers Calls

Keep Your Optical Team at the Dispensing Table While Brilo AI Answers Calls

Keep Your Optical Team at the Dispensing Table While Brilo AI Answers Calls

Keep Your Optical Team at the Dispensing Table While Brilo AI Answers Calls

Brilo AI works alongside OfficeMate-powered practices to handle incoming patient calls, capture order details, and route scheduling requests—so your dispensary staff and front desk spend less time on the phone and more time fitting frames and processing lab orders.

Brilo AI works alongside OfficeMate-powered practices to handle incoming patient calls, capture order details, and route scheduling requests—so your dispensary staff and front desk spend less time on the phone and more time fitting frames and processing lab orders.

Frame Availability and Style Inquiries

Brilo AI guides patients on frame options, logs preferences, and books try-on appointments for advance in-store preparation.

Lab Order Tracking and Delivery Updates

Callers receive status updates and pickup windows, helping teams prepare for patient arrivals.

Lab Order Tracking and Delivery Updates

Callers receive status updates and pickup windows, helping teams prepare for patient arrivals.

Vision Plan Verification and Eligibility Calls

Brilo AI collects plan details and guides callers so eligibility can be verified before the visit.

Brilo 2.0

Dispensary Call Coverage

Optical practice calls across your OfficeMate system - fielded by Brilo AI

Optical practice calls across your OfficeMate system - fielded by Brilo AI

Optical practice calls across your OfficeMate system - fielded by Brilo AI

Eyecare practices running OfficeMate juggle exam bookings, frame selections, lab orders, and insurance verifications throughout the day. Brilo AI picks up every incoming call so your optical staff can stay at the dispensing table helping patients try on frames rather than running back to the phone.

Brilo 2.0

Dispensary Call Coverage

Optical practice calls across your OfficeMate system - fielded by Brilo AI

Eyecare practices running OfficeMate juggle exam bookings, frame selections, lab orders, and insurance verifications throughout the day. Brilo AI picks up every incoming call so your optical staff can stay at the dispensing table helping patients try on frames rather than running back to the phone.

Brilo 2.0

Voice AI for Smart Operations

Plug AI Voice Agents Into Your OfficeMate Practice Ecosystem

Plug AI Voice Agents Into Your OfficeMate Practice Ecosystem

Plug AI Voice Agents Into Your OfficeMate Practice Ecosystem

Plug AI Voice Agents Into Your OfficeMate Practice Ecosystem

Brilo AI connects with platforms commonly used alongside OfficeMate to support exam scheduling, clinical documentation, optical fulfillment, and patient engagement—so voice interactions feed into the tools your eyecare and dispensing team already works with.

Brilo AI connects with platforms commonly used alongside OfficeMate to support exam scheduling, clinical documentation, optical fulfillment, and patient engagement—so voice interactions feed into the tools your eyecare and dispensing team already works with.

Brilo 2.0

Optical Dispensary Setup

Frequently Asked Question

Frequently Asked Question

Find out how Brilo AI helps optical-focused practices running OfficeMate manage patient calls, frame inquiries, and dispensing coordination.

Find out how Brilo AI helps optical-focused practices running OfficeMate manage patient calls, frame inquiries, and dispensing coordination.

How does Brilo AI support optical practices using OfficeMate?

How does Brilo AI support optical practices using OfficeMate?

Can Brilo AI help patients asking about specific frame brands?

Can Brilo AI help patients asking about specific frame brands?

Does Brilo AI provide lab order updates to patients?

Does Brilo AI provide lab order updates to patients?

How does Brilo AI handle vision plan eligibility questions?

How does Brilo AI handle vision plan eligibility questions?

What happens when patients call outside business hours?

What happens when patients call outside business hours?

Is Brilo AI useful for multi-location optical practices?

Is Brilo AI useful for multi-location optical practices?

Can Brilo AI handle contact lens reorder requests?

Can Brilo AI handle contact lens reorder requests?

Can Brilo AI transfer emergency eye care calls to a provider?

Can Brilo AI transfer emergency eye care calls to a provider?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.