Streamlined Post-Acute Call Operations for MatrixCare

Coordinate senior care and SNF phones on MatrixCare with Brilo AI—a conversational AI healthcare voice agent handling family calls, transfer intake, and admissions 24/7.

Streamlined Post-Acute Call Operations for MatrixCare

Coordinate senior care and SNF phones on MatrixCare with Brilo AI—a conversational AI healthcare voice agent handling family calls, transfer intake, and admissions 24/7.

Brilo 2.0

LTPAC Voice Agent

Senior Care Phone Coverage That Scales With Census

Senior Care Phone Coverage That Scales With Census

Senior Care Phone Coverage That Scales With Census

Senior Care Phone Coverage That Scales With Census

Brilo AI works inside MatrixCare admissions, clinical, and family-communication workflows—fielding hospital transfer calls, routing urgent clinical questions, and updating the MatrixCare record with every voice interaction.

Brilo AI works inside MatrixCare admissions, clinical, and family-communication workflows—fielding hospital transfer calls, routing urgent clinical questions, and updating the MatrixCare record with every voice interaction.

Hospital Transfer Intake

Brilo AI collects hospital transfer details by voice—demographics, insurance, clinical notes—and routes the intake into MatrixCare admissions for review.

Family Communication Calls

Families calling about a resident's care plan, visitation, or billing get answers immediately—so nursing staff stay focused on the floor and clinical work.

Family Communication Calls

Families calling about a resident's care plan, visitation, or billing get answers immediately—so nursing staff stay focused on the floor and clinical work.

Senior Living Tour Requests

Prospective residents calling about availability, amenities, or tours get guided responses. Brilo AI books the visit directly into MatrixCare scheduling.

Brilo 2.0

Senior Living Call Automation

Conversational AI Healthcare Voice Agent for MatrixCare

Conversational AI Healthcare Voice Agent for MatrixCare

Conversational AI Healthcare Voice Agent for MatrixCare

Families, hospital case managers, and prospective residents call MatrixCare communities every hour of the day. Brilo AI answers with a natural voice, shares census availability, captures referral details, and escalates clinical questions to nursing staff—without the front desk ever slowing down. Skilled nursing facilities and life plan communities running MatrixCare add 24/7 phone coverage without expanding admin headcount.

Brilo 2.0

Senior Living Call Automation

Conversational AI Healthcare Voice Agent for MatrixCare

Families, hospital case managers, and prospective residents call MatrixCare communities every hour of the day. Brilo AI answers with a natural voice, shares census availability, captures referral details, and escalates clinical questions to nursing staff—without the front desk ever slowing down. Skilled nursing facilities and life plan communities running MatrixCare add 24/7 phone coverage without expanding admin headcount.

Brilo 2.0

Voice AI for Smart Operations

Pair MatrixCare With Voice AI Built for Senior Care

Pair MatrixCare With Voice AI Built for Senior Care

Pair MatrixCare With Voice AI Built for Senior Care

Pair MatrixCare With Voice AI Built for Senior Care

Brilo AI connects MatrixCare with the referral, engagement, and workforce platforms post-acute operators run every day—so voice-captured intake flows seamlessly into every system of record your community depends on.

Brilo AI connects MatrixCare with the referral, engagement, and workforce platforms post-acute operators run every day—so voice-captured intake flows seamlessly into every system of record your community depends on.

Brilo 2.0

Senior Care Phone Setup

Frequently Asked Question

Frequently Asked Question

See how Brilo AI layers conversational AI healthcare capability on top of MatrixCare for SNF, assisted living, and life plan community operators.

See how Brilo AI layers conversational AI healthcare capability on top of MatrixCare for SNF, assisted living, and life plan community operators.

How does Brilo AI integrate with MatrixCare?

How does Brilo AI integrate with MatrixCare?

Is Brilo AI HIPAA compliant for senior care?

Is Brilo AI HIPAA compliant for senior care?

Can Brilo AI handle hospital transfer intake?

Can Brilo AI handle hospital transfer intake?

Does Brilo AI support family communication workflows?

Does Brilo AI support family communication workflows?

Can Brilo AI book senior living tours?

Can Brilo AI book senior living tours?

How does Brilo AI triage clinical questions?

How does Brilo AI triage clinical questions?

Does Brilo AI support multi-facility senior care operators?

Does Brilo AI support multi-facility senior care operators?

What's the ROI for communities adding Brilo AI to MatrixCare?

What's the ROI for communities adding Brilo AI to MatrixCare?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.