Luminare Health

Plan-Ready Member Services on Luminare Health

Centralize Luminare Health's member support by routing all benefits and claims calls through Brilo AI—answering coverage questions, explaining benefits, and providing claims status so your team stays focused on plan administration, not managing member phone traffic.

Luminare Health

Plan-Ready Member Services on Luminare Health

Centralize Luminare Health's member support by routing all benefits and claims calls through Brilo AI—answering coverage questions, explaining benefits, and providing claims status so your team stays focused on plan administration, not managing member phone traffic.

Brilo 2.0

Benefits Voice Coverage

Let Brilo AI Handle Member Calls While Your Team Manages Plan Operations

Let Brilo AI Handle Member Calls While Your Team Manages Plan Operations

Let Brilo AI Handle Member Calls While Your Team Manages Plan Operations

Let Brilo AI Handle Member Calls While Your Team Manages Plan Operations

Brilo AI works alongside Luminare Health-powered plans to answer member service calls, provide benefits information, and route claims inquiries—so staff can focus on plan administration and member support rather than phone traffic management.

Brilo AI works alongside Luminare Health-powered plans to answer member service calls, provide benefits information, and route claims inquiries—so staff can focus on plan administration and member support rather than phone traffic management.

Benefits Question Answering

Brilo AI answers questions about coverage, copays, and providers by voice, reducing common support requests to your team.

Claims Status Updates

Members calling for claims reach Brilo AI voice, which retrieves information and provides updates without manual team intervention.

Claims Status Updates

Members calling for claims reach Brilo AI voice, which retrieves information and provides updates without manual team intervention.

Provider Directory Search

Brilo AI helps members find in-network providers by specialty and location, routing complex questions to your team for support.

Brilo 2.0

Benefits Call Management

Member calls on Luminare Health—answered by Brilo AI voice

Member calls on Luminare Health—answered by Brilo AI voice

Member calls on Luminare Health—answered by Brilo AI voice

Health plans and TPAs running Luminare Health manage member benefits, claims processing, and provider networks while handling hundreds of member service calls daily. Brilo AI answers every inbound call so your team can focus on claims resolution, benefits administration, and plan sponsor support instead of managing a constantly ringing phone.

Brilo 2.0

Benefits Call Management

Member calls on Luminare Health—answered by Brilo AI voice

Health plans and TPAs running Luminare Health manage member benefits, claims processing, and provider networks while handling hundreds of member service calls daily. Brilo AI answers every inbound call so your team can focus on claims resolution, benefits administration, and plan sponsor support instead of managing a constantly ringing phone.

Brilo 2.0

Voice AI for Smart Operations

Add AI Voice Agents to Your Luminare Health Stack

Add AI Voice Agents to Your Luminare Health Stack

Add AI Voice Agents to Your Luminare Health Stack

Add AI Voice Agents to Your Luminare Health Stack

Brilo AI connects with platforms used alongside Luminare Health to support member services, benefits administration, claims management, and provider networks—so voice interactions strengthen every member touchpoint your plan manages.

Brilo AI connects with platforms used alongside Luminare Health to support member services, benefits administration, claims management, and provider networks—so voice interactions strengthen every member touchpoint your plan manages.

Brilo 2.0

Benefits Plan Setup

Frequently Asked Question

Frequently Asked Question

Learn how Brilo AI helps health plans on Luminare Health manage member calls, answer benefits questions, and keep operations efficient while reducing call center staffing.

Learn how Brilo AI helps health plans on Luminare Health manage member calls, answer benefits questions, and keep operations efficient while reducing call center staffing.

How does Brilo AI work with Luminare Health?

How does Brilo AI work with Luminare Health?

Can Brilo AI answer benefits questions?

Can Brilo AI answer benefits questions?

Does Brilo AI handle claims status inquiries?

Does Brilo AI handle claims status inquiries?

Can Brilo AI help members find providers?

Can Brilo AI help members find providers?

What happens if a call requires escalation?

What happens if a call requires escalation?

Can Brilo AI reduce call center staffing costs?

Can Brilo AI reduce call center staffing costs?

Does Brilo AI improve member satisfaction?

Does Brilo AI improve member satisfaction?

Can Brilo AI track member service trends?

Can Brilo AI track member service trends?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.