Brilo 2.0

Refinish Bay Phone Coverage

Quick-Turn AI Voice Agents for Wheel and Rim Repair

AI voice agents tuned for wheel and rim shops that book curb rash inspections on the spot, post refinish stage updates to owners, dispatch on-call leads for stranded drivers, and field tire mount add-on questions while techs work the lift.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Curb rash quote volume, mid-cure status update calls, after-hours bent rim emergencies, and ceramic finish add-on requests all pull the shop manager off the bay floor.

Repair quote volume overflows Curb rash quote calls and refinish estimates overflow the front desk during commute hours.

Brilo AI qualifies the wheel size, captures the damage photos, books the inspection slot, and texts the drop-off and finish-time window to the driver.

Major Problems & Solutions

Refinish status updates lag Mid-cure status calls about powder coat and clear coat stages pile up while techs are spraying.

Brilo AI pulls the live ticket from Tekmetric, walks the driver through current refinish stage, confirms add-on approvals, and texts the pickup window in real time.

Curb rash after hours Late curb hit and bent rim calls from drivers stranded after office hours.

Brilo AI screens curb hit calls against your road-safety protocol, dispatches the on-call shop lead for stranded drivers, and queues routine quotes for morning.

Tire and finish add-ons Tire mount, ceramic finish, and color match add-on quotes tie up the shop manager.

Brilo AI quotes ceramic finish and color match pricing, confirms tire mount add-ons, walks through cure time options, and routes complex finish disputes to the lead tech.

Brilo 2.0

Voice AI Driven for Refinish Bay

What the Wheel and Rim AI Voice Agents Handle Across Quote, Refinish, and Curb Lines

What the Wheel and Rim AI Voice Agents Handle Across Quote, Refinish, and Curb Lines

What the Wheel and Rim AI Voice Agents Handle Across Quote, Refinish, and Curb Lines

What the Wheel and Rim AI Voice Agents Handle Across Quote, Refinish, and Curb Lines

Through curb rash quote intake, refinish status updates, after-hours bent rim dispatch, and ceramic add-on questions, the wheel and rim voice agents keep every driver in the loop.

Through curb rash quote intake, refinish status updates, after-hours bent rim dispatch, and ceramic add-on questions, the wheel and rim voice agents keep every driver in the loop.

Repair Quote Calls

Brilo AI books wheel and rim refinish requests on every customer call today. Bays load up fast today.

Repair Quote Calls

Brilo AI books wheel and rim refinish requests on every customer call today. Bays load up fast today.

Refinish Status Updates

Brilo AI keeps wheel and rim refinish status flowing to each owner today. Pickups land on time today.

Curb Damage Triage

Brilo AI flags after hours wheel and rim calls and pages leads quickly. Drivers reach help fast today.

Before Brilo, our front desk lost half a Tuesday on curb rash quotes and refinish status calls while techs sat at the lift waiting on approvals. The agent now handles around four out of five of those touches without a person, and our quote-to-drop time fell from a full afternoon down to under twenty minutes.

Shop Manager

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Rimworks Wheel and Refinish Studio

Before Brilo, our front desk lost half a Tuesday on curb rash quotes and refinish status calls while techs sat at the lift waiting on approvals. The agent now handles around four out of five of those touches without a person, and our quote-to-drop time fell from a full afternoon down to under twenty minutes.

Shop Manager

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Rimworks Wheel and Refinish Studio

Brilo 2.0

Streamline Wheel and Rim Front Desk

Bringing Brilo Online Across Wheel and Rim Quote, Refinish, and Curb Lines

Bringing Brilo Online Across Wheel and Rim Quote, Refinish, and Curb Lines

Bringing Brilo Online Across Wheel and Rim Quote, Refinish, and Curb Lines

Bringing Brilo Online Across Wheel and Rim Quote, Refinish, and Curb Lines

From a morning curb rash quote rush to a late stranded driver call, the wheel and rim voice agents run the bay while techs work the lift.

From a morning curb rash quote rush to a late stranded driver call, the wheel and rim voice agents run the bay while techs work the lift.

1

Wire Brilo to Your Bay Stack

2

Train on Refinish Workflows

3

Deploy on Wheel Lines

4

Tune Performance Across Wheel Mix

Brilo 2.0

Automotive Integrations

Tekmetric, Mitchell1, AutoVitals, and Stripe Brilo Plugs Into Live for Wheel and Rim Shops

Tekmetric, Mitchell1, AutoVitals, and Stripe Brilo Plugs Into Live for Wheel and Rim Shops

Tekmetric, Mitchell1, AutoVitals, and Stripe Brilo Plugs Into Live for Wheel and Rim Shops

Tekmetric, Mitchell1, AutoVitals, and Stripe Brilo Plugs Into Live for Wheel and Rim Shops

The AI voice agents plug into the major shop management systems used in wheel and rim shops, reading refinish process steps, cure times, and curb rash playbooks live on every call.

The AI voice agents plug into the major shop management systems used in wheel and rim shops, reading refinish process steps, cure times, and curb rash playbooks live on every call.

Brilo 2.0

Wheel and Rim Call Support

Frequently Asked Questions

Frequently Asked Questions

What wheel and rim shop operators ask most when bringing Brilo onto the quote, refinish, and curb dispatch lines.

What wheel and rim shop operators ask most when bringing Brilo onto the quote, refinish, and curb dispatch lines.

How does Brilo handle our wheel and rim repair quote calls?

How does Brilo handle our wheel and rim repair quote calls?

Can Brilo manage refinish status updates mid-cure?

Can Brilo manage refinish status updates mid-cure?

How does Brilo protect customer and vehicle data on calls?

How does Brilo protect customer and vehicle data on calls?

What happens with after hours calls about curb hits or bent rims?

What happens with after hours calls about curb hits or bent rims?

Will Brilo lift our refinish throughput and add-on attach rate?

Will Brilo lift our refinish throughput and add-on attach rate?

Which platforms does Brilo connect with for wheel and rim work?

Which platforms does Brilo connect with for wheel and rim work?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our wheel and rim shop expect Brilo to go live?

When can our wheel and rim shop expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.