Brilo 2.0

Hospital Line Phone Coverage

Specialist-Ready AI Answering Service for Veterinary Specialty Hospitals

Veterinary specialty hospitals rely on Brilo's AI Answering Service to answer every call, route referrals and ER cases, answer specialty and cost questions, and capture overnight emergencies, so the team stays with patients instead of stopping to answer the phone.

Where Veterinary Specialty Hospitals Lose Time on Calls

Where Veterinary Specialty Hospitals Lose Time on Calls

Where Veterinary Specialty Hospitals Lose Time on Calls

The team runs specialties and emergencies around the clock, so referral calls go to voicemail, owners call about specialty care and cost, and an overnight emergency reaches a line no one can answer.

Missed referral and ER calls

Brilo AI answers every specialty hospital call while the team is with patients, triages the urgency, and routes the referral or ER case.

Major Problems & Solutions

Owners asking about specialty care and cost

Brilo AI answers specialty, treatment, and cost questions on the call, so owners book the consult with clarity.

Repeat questions on departments and hours

Brilo AI answers questions about departments, hours, and directions instantly, so the front desk stops fielding the same calls.

Overnight emergencies and transfers

Brilo AI answers overnight emergency calls, captures the symptoms and species, and prepares the on-duty team for the inbound case.

Brilo 2.0

Voice AI Driven for Veterinary Specialty Hospital Line

What the Veterinary Specialty AI Answering Service Handles Across Referral, Specialty, and Overnight Lines

What the Veterinary Specialty AI Answering Service Handles Across Referral, Specialty, and Overnight Lines

What the Veterinary Specialty AI Answering Service Handles Across Referral, Specialty, and Overnight Lines

What the Veterinary Specialty AI Answering Service Handles Across Referral, Specialty, and Overnight Lines

From referrals and ER intake to specialty questions to overnight emergencies, Brilo covers the three call types that pull a specialty hospital team away from patients.

From referrals and ER intake to specialty questions to overnight emergencies, Brilo covers the three call types that pull a specialty hospital team away from patients.

ER Referral Intake

Brilo AI answers every specialty hospital call and routes each referral case. Critical pets come first.

ER Referral Intake

Brilo AI answers every specialty hospital call and routes each referral case. Critical pets come first.

Specialty And Cost

Brilo AI answers specialty, treatment, and cost questions right on the call. Owners book with clarity.

After-Hours Emergency Capture

Brilo AI answers specialty hospital calls overnight and captures each case. Nobody reaches a voicemail.

Before Brilo, referral and ER calls hit voicemail while we were with patients, and owners could not get specialty answers. The answering service now routes cases and answers questions, and critical pets reach us faster.

Hospital Administrator

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Summit Veterinary Specialty Hospital

Before Brilo, referral and ER calls hit voicemail while we were with patients, and owners could not get specialty answers. The answering service now routes cases and answers questions, and critical pets reach us faster.

Hospital Administrator

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Summit Veterinary Specialty Hospital

Brilo 2.0

Automate Veterinary Specialty Hospitals Front Desk

Bringing Brilo Online Across Referral, Specialty, and Overnight Lines

Bringing Brilo Online Across Referral, Specialty, and Overnight Lines

Bringing Brilo Online Across Referral, Specialty, and Overnight Lines

Bringing Brilo Online Across Referral, Specialty, and Overnight Lines

Whether it is a referring vet on Monday or a 3 AM emergency transfer, the AI Answering Service keeps the hospital line covered with a calm, specialist-ready tone.

Whether it is a referring vet on Monday or a 3 AM emergency transfer, the AI Answering Service keeps the hospital line covered with a calm, specialist-ready tone.

1

Connect Brilo to Your Hospital Stack

2

Train on Your Hospital Call Types

3

Deploy on Your Hospital Lines

4

Tune Across Your Call Mix

Brilo 2.0

Veterinary Integrations

The Practice Management, Diagnostics, and Payment Tools Brilo Reads Live

The Practice Management, Diagnostics, and Payment Tools Brilo Reads Live

The Practice Management, Diagnostics, and Payment Tools Brilo Reads Live

The Practice Management, Diagnostics, and Payment Tools Brilo Reads Live

Brilo plugs into the practice management and diagnostics platforms veterinary specialty hospitals already run, reading the live case board so callers get accurate referral and specialty answers without pulling the team off a patient.

Brilo plugs into the practice management and diagnostics platforms veterinary specialty hospitals already run, reading the live case board so callers get accurate referral and specialty answers without pulling the team off a patient.

Brilo 2.0

Veterinary Specialty Hospitals Call Support

Frequently Asked Questions

Frequently Asked Questions

Answers to what hospital administrators ask most before handing the phone to Brilo, from referral calls to specialty questions to overnight emergencies.

Answers to what hospital administrators ask most before handing the phone to Brilo, from referral calls to specialty questions to overnight emergencies.

How does Brilo handle referral and ER calls while the team is with patients?

How does Brilo handle referral and ER calls while the team is with patients?

Can Brilo answer specialty and cost questions?

Can Brilo answer specialty and cost questions?

How does Brilo protect patient and owner information?

How does Brilo protect patient and owner information?

What happens with overnight emergencies?

What happens with overnight emergencies?

Will Brilo help us protect referral volume?

Will Brilo help us protect referral volume?

Which tools does Brilo connect with for veterinary specialty hospitals?

Which tools does Brilo connect with for veterinary specialty hospitals?

Which calls can Brilo handle on its own?

Which calls can Brilo handle on its own?

How soon can my hospital be live with Brilo?

How soon can my hospital be live with Brilo?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.