Brilo 2.0

Lab Line Phone Coverage

Result-Ready AI Voice Agent for Veterinary Diagnostic Labs

Veterinary diagnostic labs rely on Brilo's AI Voice Agent to answer every call, share result status, answer turnaround and specimen questions, and flag after-hours STAT results, so scientists stay at the bench instead of stopping to answer the phone.

Where Veterinary Diagnostic Labs Lose Time on Calls

Where Veterinary Diagnostic Labs Lose Time on Calls

Where Veterinary Diagnostic Labs Lose Time on Calls

Scientists are at the bench all day, so clinic calls go to voicemail, vets call for result status and turnaround, and an after-hours STAT result reaches a line no one can answer.

Missed result status calls from clinics

Brilo AI answers every diagnostic lab call while scientists are at the bench, looks up the case, and shares the result status.

Major Problems & Solutions

Clinics asking about turnaround and specimens

Brilo AI answers turnaround, specimen, and test questions on the call, so clinics stop waiting on the lab for answers.

Repeat questions on pricing and panels

Brilo AI answers questions about pricing, test panels, and courier pickups instantly, so the bench stops fielding the same calls.

After-hours STAT and critical results

Brilo AI answers after-hours calls, captures the clinic and case, and flags STAT and critical results for the on-call scientist.

Brilo 2.0

Voice AI Driven for Veterinary Diagnostic Lab Line

What the Veterinary Diagnostic Lab AI Voice Agent Handles Across Result, Specimen, and After-Hours Lines

What the Veterinary Diagnostic Lab AI Voice Agent Handles Across Result, Specimen, and After-Hours Lines

What the Veterinary Diagnostic Lab AI Voice Agent Handles Across Result, Specimen, and After-Hours Lines

What the Veterinary Diagnostic Lab AI Voice Agent Handles Across Result, Specimen, and After-Hours Lines

From result status to turnaround and specimen questions to after-hours STAT results, Brilo covers the three call types that pull a diagnostic lab off the bench.

From result status to turnaround and specimen questions to after-hours STAT results, Brilo covers the three call types that pull a diagnostic lab off the bench.

Result Status Updates

Brilo AI answers every diagnostic lab call and shares each result status fast. Clinics skip the phone tag.

Result Status Updates

Brilo AI answers every diagnostic lab call and shares each result status fast. Clinics skip the phone tag.

Turnaround And Specimens

Brilo AI answers turnaround, specimen, and test questions right on the call. Clinics get quick answers.

After-Hours STAT Capture

Brilo AI answers diagnostic lab calls after hours and flags each STAT result. Nobody reaches a voicemail.

Before Brilo, result calls hit voicemail while scientists were at the bench, and clinics waited on turnaround answers. The voice agent now shares status and flags STAT results, and our clinics stay informed.

Lab Director

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VetPath Diagnostic Lab

Before Brilo, result calls hit voicemail while scientists were at the bench, and clinics waited on turnaround answers. The voice agent now shares status and flags STAT results, and our clinics stay informed.

Lab Director

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VetPath Diagnostic Lab

Brilo 2.0

Automate Veterinary Diagnostic Labs Front Desk

Bringing Brilo Online Across Result, Specimen, and After-Hours Lines

Bringing Brilo Online Across Result, Specimen, and After-Hours Lines

Bringing Brilo Online Across Result, Specimen, and After-Hours Lines

Bringing Brilo Online Across Result, Specimen, and After-Hours Lines

Whether it is a Monday result call from a clinic or an after-hours STAT result, the AI Voice Agent keeps the lab line covered with a calm, result-ready tone.

Whether it is a Monday result call from a clinic or an after-hours STAT result, the AI Voice Agent keeps the lab line covered with a calm, result-ready tone.

1

Connect Brilo to Your Lab Stack

2

Train on Your Lab Call Types

3

Deploy on Your Lab Lines

4

Tune Across Your Call Mix

Brilo 2.0

Veterinary Integrations

The Diagnostics, Practice Management, and Payment Tools Brilo Reads Live

The Diagnostics, Practice Management, and Payment Tools Brilo Reads Live

The Diagnostics, Practice Management, and Payment Tools Brilo Reads Live

The Diagnostics, Practice Management, and Payment Tools Brilo Reads Live

Brilo plugs into the diagnostics and practice management platforms veterinary diagnostic labs already run, reading the live case board so clinics get accurate result and turnaround answers without pulling a scientist off the bench.

Brilo plugs into the diagnostics and practice management platforms veterinary diagnostic labs already run, reading the live case board so clinics get accurate result and turnaround answers without pulling a scientist off the bench.

Brilo 2.0

Veterinary Diagnostic Labs Call Support

Frequently Asked Questions

Frequently Asked Questions

Answers to what lab directors ask most before handing the phone to Brilo, from result calls to specimen questions to after-hours STAT results.

Answers to what lab directors ask most before handing the phone to Brilo, from result calls to specimen questions to after-hours STAT results.

How does Brilo handle result status calls while scientists are at the bench?

How does Brilo handle result status calls while scientists are at the bench?

Can Brilo answer turnaround and specimen questions?

Can Brilo answer turnaround and specimen questions?

How does Brilo protect case and clinic information?

How does Brilo protect case and clinic information?

What happens with after-hours STAT results?

What happens with after-hours STAT results?

Will Brilo help us keep clinics informed?

Will Brilo help us keep clinics informed?

Which tools does Brilo connect with for veterinary diagnostic labs?

Which tools does Brilo connect with for veterinary diagnostic labs?

Which calls can Brilo handle on its own?

Which calls can Brilo handle on its own?

How soon can my lab be live with Brilo?

How soon can my lab be live with Brilo?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.