Brilo 2.0

Appraisal Visit Phone Coverage

Service-First Conversational AI for Vehicle Appraisal Services

Conversational AI for vehicle appraisal services that intakes inquiry calls with VIN and photo upload, schedules field inspections, walks owners through final report value methodology, and books rush consultations while appraisers stay in driveways.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Pre-purchase inquiries demanding VIN and photo intake, inspection ETA calls stacking at the office, and report delivery disputes all pull senior appraisers off field work.

Appraisal inquiry intake heavy Inquiry calls about pre-purchase, divorce, and insurance total loss appraisals demand deep VIN and photo intake.

Brilo AI captures VIN, mileage, appraisal purpose, and photo upload links, books the inspection slot, confirms the rate, and texts the engagement letter for signature.

Major Problems & Solutions

Inspection status updates lag Mid-inspection update calls about timeline and findings stack up while appraisers are in the field.

Brilo AI pulls the live engagement from Salesforce, walks the owner through inspection timeline, confirms photo uploads, and texts the report ETA in real time.

Report delivery questions stack Final report questions about value, methodology, and supporting comps overflow the office line.

Brilo AI looks up the final report, walks the owner through value methodology and supporting comps, captures follow-up consultation requests, and routes disputes to the senior appraiser.

Rush and dispute calls hit Same-day rush requests and value dispute escalations need warm transfer to senior appraisers.

Brilo AI captures the rush request or value dispute, prices the rush fee or schedules the senior consult, confirms verbal authorization, triggers DocuSign, and texts confirmation.

Brilo 2.0

Voice AI Driven for Appraisal Visit

What the Vehicle Appraisal Conversational AI Handles Across Inquiry, Inspection, and Report Lines

What the Vehicle Appraisal Conversational AI Handles Across Inquiry, Inspection, and Report Lines

What the Vehicle Appraisal Conversational AI Handles Across Inquiry, Inspection, and Report Lines

What the Vehicle Appraisal Conversational AI Handles Across Inquiry, Inspection, and Report Lines

Through inquiry intake, inspection scheduling, report delivery questions, and rush escalations, the vehicle appraisal conversational AI keeps every owner in the loop.

Through inquiry intake, inspection scheduling, report delivery questions, and rush escalations, the vehicle appraisal conversational AI keeps every owner in the loop.

Appraisal Inquiry Calls

Brilo AI books vehicle appraisal inquiry calls on each new VIN request today. Inspections slot fast today.

Appraisal Inquiry Calls

Brilo AI books vehicle appraisal inquiry calls on each new VIN request today. Inspections slot fast today.

Inspection Status Updates

Brilo AI keeps vehicle appraisal inspection status flowing on each call today. Reports land same day fast.

Report Delivery Calls

Brilo AI flags vehicle appraisal report delivery calls and routes them to leads. Owners reach help fast.

Before Brilo, our office lost a Monday morning on appraisal inquiry intake and report delivery calls while our appraisers sat in driveways waiting on photo uploads. The agent now handles around four out of five of those touches without a person, and our inquiry-to-inspection time fell from a full day down to under three hours.

Director of Appraisal Operations

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Lighthouse Vehicle Appraisal Group

Before Brilo, our office lost a Monday morning on appraisal inquiry intake and report delivery calls while our appraisers sat in driveways waiting on photo uploads. The agent now handles around four out of five of those touches without a person, and our inquiry-to-inspection time fell from a full day down to under three hours.

Director of Appraisal Operations

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Lighthouse Vehicle Appraisal Group

Brilo 2.0

Streamline Vehicle Appraisal Front Desk

Bringing Brilo Online Across Vehicle Appraisal Inquiry, Inspection, and Report Lines

Bringing Brilo Online Across Vehicle Appraisal Inquiry, Inspection, and Report Lines

Bringing Brilo Online Across Vehicle Appraisal Inquiry, Inspection, and Report Lines

Bringing Brilo Online Across Vehicle Appraisal Inquiry, Inspection, and Report Lines

From a Monday morning pre-purchase inquiry rush to a late report delivery dispute, the appraisal conversational AI runs the office while appraisers work the field.

From a Monday morning pre-purchase inquiry rush to a late report delivery dispute, the appraisal conversational AI runs the office while appraisers work the field.

1

Wire Brilo to Your Appraisal Stack

2

Train on Appraisal Workflows

3

Deploy on Appraisal Lines

4

Tune Performance Across Appraisal Mix

Brilo 2.0

Automotive Integrations

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Vehicle Appraisal

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Vehicle Appraisal

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Vehicle Appraisal

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Vehicle Appraisal

Brilo wires into Salesforce, CCC Intelligent Solutions, vAuto, AutoCheck, and most appraisal platforms so the conversational AI reads engagement templates, valuation comps, and report formats mid-call.

Brilo wires into Salesforce, CCC Intelligent Solutions, vAuto, AutoCheck, and most appraisal platforms so the conversational AI reads engagement templates, valuation comps, and report formats mid-call.

Brilo 2.0

Vehicle Appraisal Call Support

Frequently Asked Questions

Frequently Asked Questions

What vehicle appraisal operators ask most when standing Brilo up on the inquiry, inspection, and report lines.

What vehicle appraisal operators ask most when standing Brilo up on the inquiry, inspection, and report lines.

How does Brilo handle our vehicle appraisal inquiry calls?

How does Brilo handle our vehicle appraisal inquiry calls?

Can Brilo manage inspection status updates and ETAs?

Can Brilo manage inspection status updates and ETAs?

How does Brilo protect owner and vehicle data on calls?

How does Brilo protect owner and vehicle data on calls?

What happens with after hours calls about rush appraisals or value disputes?

What happens with after hours calls about rush appraisals or value disputes?

Will Brilo lift our inquiry-to-inspection conversion and report turnaround?

Will Brilo lift our inquiry-to-inspection conversion and report turnaround?

Which platforms does Brilo connect with for appraisal work?

Which platforms does Brilo connect with for appraisal work?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our appraisal company expect Brilo to go live?

When can our appraisal company expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.