Brilo 2.0

Lot Desk Phone Coverage

Deal-Ready AI Phone Automaton for Used Car Retail

Used car retail call coverage that qualifies stock inquiry calls with budget and vehicle preference lookups, books test drives with license check and insurance verification, processes trade appraisal calls with condition rating and payoff handling, and routes finance approvals while sales staff focus on the lot.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Weekend stock inquiry volume, mid-week test drive bookings, and afternoon trade appraisal calls all keep sales staff off the line and away from the live lot.

Stock inquiry calls overflow Used car stock inquiry calls about make, model, mileage, and price overflow during peak weekend traffic.

Brilo AI qualifies the buyer's budget range, vehicle preference, and timeline, captures the trade interest, books the lot visit, and texts the inventory matches.

Major Problems & Solutions

Test drive booking friction Test drive booking calls require qualifying buyer, license check, and insurance verification before slots can be confirmed.

Brilo AI pulls the live demo schedule from Salesforce, walks the buyer through license check, insurance, and slot availability, and texts the confirmation.

Trade appraisal calls drag Trade-in appraisal calls about vehicle condition, mileage, and payoff drag the sales desk off live customers.

Brilo AI captures the trade-in details, walks the seller through condition rating, mileage, and payoff verification, and routes complex saves to leads.

Finance approval coordination Finance approval, credit check, and down payment calls compete with active showroom traffic.

Brilo AI captures the finance request, walks the buyer through credit options, down payment ranges, and approval timelines, and dispatches the on-call sales lead.

Brilo 2.0

Voice AI Driven for Lot Desk

What the Used Car Retail AI Phone Automaton Handles Across Stock, Test Drive, and Trade Lines

What the Used Car Retail AI Phone Automaton Handles Across Stock, Test Drive, and Trade Lines

What the Used Car Retail AI Phone Automaton Handles Across Stock, Test Drive, and Trade Lines

What the Used Car Retail AI Phone Automaton Handles Across Stock, Test Drive, and Trade Lines

From stock inquiry intake through test drive booking to trade appraisals and finance approvals, the used car retail phone agent runs every lot touch.

From stock inquiry intake through test drive booking to trade appraisals and finance approvals, the used car retail phone agent runs every lot touch.

Stock Inquiry Calls

Brilo AI books used car stock inquiries on each new buyer request today. Inventory locks up fast today.

Stock Inquiry Calls

Brilo AI books used car stock inquiries on each new buyer request today. Inventory locks up fast today.

Test Drive Calls

Brilo AI keeps used car test drive status updated for buyers on calls. Slots confirm same hour fast.

Trade Appraisal Calls

Brilo AI flags used car trade appraisal calls and routes them to leads. Sellers get answers fast today.

Before Brilo, our lot lost a Saturday morning on stock inquiry calls while sales staff worked live customers. The agent now handles around four out of five of those touches without a person, and our inquiry-to-test-drive conversion lifted from half to over three out of four.

Director of Used Car Retail Operations

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Crestline Used Car Retail Group

Before Brilo, our lot lost a Saturday morning on stock inquiry calls while sales staff worked live customers. The agent now handles around four out of five of those touches without a person, and our inquiry-to-test-drive conversion lifted from half to over three out of four.

Director of Used Car Retail Operations

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Crestline Used Car Retail Group

Brilo 2.0

Modernize Used Car Retail Front Desk

Bringing Brilo Online Across Used Car Stock, Test Drive, and Trade Lines

Bringing Brilo Online Across Used Car Stock, Test Drive, and Trade Lines

Bringing Brilo Online Across Used Car Stock, Test Drive, and Trade Lines

Bringing Brilo Online Across Used Car Stock, Test Drive, and Trade Lines

From a Saturday inventory inquiry surge to a Tuesday trade-in appraisal, the used car retail phone agent stays clear for buyers while sales staff work the lot.

From a Saturday inventory inquiry surge to a Tuesday trade-in appraisal, the used car retail phone agent stays clear for buyers while sales staff work the lot.

1

Wire Brilo to Your Lot Stack

2

Train on Used Car Workflows

3

Deploy on Lot Lines

4

Tune Performance Across Lot Mix

Brilo 2.0

Automotive Integrations

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Used Car Retail

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Used Car Retail

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Used Car Retail

Salesforce, DocuSign, Stripe, and Twilio Brilo Plugs Into Live for Used Car Retail

Inventory catalogs, appraisal rules, and finance packages feed the agent in real time from leading dealer management platforms running across used car retail.

Inventory catalogs, appraisal rules, and finance packages feed the agent in real time from leading dealer management platforms running across used car retail.

Brilo 2.0

Used Car Retail Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions used car retail teams raise when piloting Brilo on the stock, test drive, and trade lines.

Top questions used car retail teams raise when piloting Brilo on the stock, test drive, and trade lines.

How does Brilo handle our used car stock inquiry calls?

How does Brilo handle our used car stock inquiry calls?

Can Brilo manage test drive bookings for buyers?

Can Brilo manage test drive bookings for buyers?

How does Brilo protect buyer and finance data?

How does Brilo protect buyer and finance data?

What happens with trade appraisal calls during peak hours?

What happens with trade appraisal calls during peak hours?

Will Brilo lift our inquiry-to-test-drive conversion and trade close rate?

Will Brilo lift our inquiry-to-test-drive conversion and trade close rate?

Which platforms does Brilo connect with for used car retail?

Which platforms does Brilo connect with for used car retail?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our used car chain expect Brilo to go live?

When can our used car chain expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.