Brilo 2.0

Clinic Desk Phone Coverage

Bladder-Ready AI Phone Agent for Urology

Urology clinic call coverage that intakes patient calls with referral source and urologic concern qualification, books diagnostic testing calls with cystoscopy and urodynamic study handling, schedules procedure calls with prostate biopsy and lithotripsy support, and routes hospital partnership and partner pharmacy program account requests while urologists work the procedure suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour patient intake volume, mid-week diagnostic testing lookups, and procedure booking calls all keep the surgical team off the line and away from the procedure suite.

Patient intake calls overflow Urology clinic patient intake calls about kidney stones, BPH, and incontinence referrals overflow during commute hours and post-PCP visits.

Brilo AI qualifies the patient's referral source, urologic concern, and insurance coverage, captures the intake summary, books the evaluation, and texts the appointment confirmation.

Major Problems & Solutions

Diagnostic testing friction Diagnostic testing calls about cystoscopy prep, urodynamic studies, and lab fasting drag the clinical team off live patients.

Brilo AI pulls the live diagnostic schedule from Athenahealth, walks the patient through cystoscopy prep, urodynamic study, and lab fasting, and texts the booking confirmation.

Procedure booking friction Procedure booking calls about prostate biopsy, lithotripsy, and vasectomy drag urologists off the procedure suite.

Brilo AI captures the procedure booking, walks the patient through prostate biopsy, lithotripsy, and vasectomy options, and routes complex saves to clinicians.

Hospital and partner accounts Hospital partnership and partner pharmacy program accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures hospital partnership and partner pharmacy program account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Urology AI Phone Agent Handles Across Intake, Diagnostic, and Procedure Lines

What the Urology AI Phone Agent Handles Across Intake, Diagnostic, and Procedure Lines

What the Urology AI Phone Agent Handles Across Intake, Diagnostic, and Procedure Lines

What the Urology AI Phone Agent Handles Across Intake, Diagnostic, and Procedure Lines

From patient intake through diagnostic testing to procedure booking and hospital partnerships, the urology clinic phone agent runs every clinic desk touch.

From patient intake through diagnostic testing to procedure booking and hospital partnerships, the urology clinic phone agent runs every clinic desk touch.

Patient Intake Calls

Brilo AI logs urology patient intake calls per each new patient promptly. Visits land quickly each day.

Patient Intake Calls

Brilo AI logs urology patient intake calls per each new patient promptly. Visits land quickly each day.

Diagnostic Testing Calls

Brilo AI keeps urology diagnostic testing status flowing to patients on calls. Slots confirm same hour.

Procedure Booking Calls

Brilo AI flags urology procedure booking calls and routes them to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on intake calls during commute hours while urologists worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of Urology Clinic Operations

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Crestline Urology Clinics

Before Brilo, our clinic lost a Monday morning on intake calls during commute hours while urologists worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of Urology Clinic Operations

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Crestline Urology Clinics

Brilo 2.0

Modernize Urology Clinic Front Desk

Bringing Brilo Online Across Urology Intake, Diagnostic, and Procedure Lines

Bringing Brilo Online Across Urology Intake, Diagnostic, and Procedure Lines

Bringing Brilo Online Across Urology Intake, Diagnostic, and Procedure Lines

Bringing Brilo Online Across Urology Intake, Diagnostic, and Procedure Lines

From a commute-hour intake rush to a Friday lithotripsy booking, the urology clinic phone agent stays clear for patients while urologists work the procedure suite.

From a commute-hour intake rush to a Friday lithotripsy booking, the urology clinic phone agent stays clear for patients while urologists work the procedure suite.

1

Wire Brilo to Your Clinic Stack

2

Train on Urology Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Urology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Urology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Urology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Urology Clinics

Urologic concern menus, diagnostic protocols, and procedure templates feed the agent in real time from leading EHR platforms running across urology.

Urologic concern menus, diagnostic protocols, and procedure templates feed the agent in real time from leading EHR platforms running across urology.

Brilo 2.0

Urology Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions urology clinic teams raise when piloting Brilo on the intake, diagnostic, and procedure lines.

Top questions urology clinic teams raise when piloting Brilo on the intake, diagnostic, and procedure lines.

How does Brilo handle our urology clinic patient intake calls?

How does Brilo handle our urology clinic patient intake calls?

Can Brilo manage diagnostic testing calls during peak weeks?

Can Brilo manage diagnostic testing calls during peak weeks?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with procedure booking calls during peak weeks?

What happens with procedure booking calls during peak weeks?

Will Brilo lift our intake-to-evaluation conversion and procedure close rate?

Will Brilo lift our intake-to-evaluation conversion and procedure close rate?

Which platforms does Brilo connect with for urology operations?

Which platforms does Brilo connect with for urology operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our urology clinic expect Brilo to go live?

When can our urology clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.