Brilo 2.0

Transmission Bay Phone Coverage

Direct AI Voice Agent for Transmission Specialists

Brilo answers every transmission shop call, captures the slip and shudder symptoms, books diagnostic visits, posts rebuild status against open tickets, and pages the on-call tow driver after hours.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Coverage shaped around the daily mix of transmission diagnostic intake, rebuild status, warranty estimate, and after-hours tow request calls that pull lead techs off the rebuild bench.

Diagnostic intake calls from drivers describing slip, shudder, and harsh shift symptoms pile up while techs are mid-rebuild.

Brilo AI captures the year, make, model, and transmission code, walks the driver through slip and shudder questions, books the diagnostic visit, and texts intake forms straight from the shop software.

Major Problems & Solutions

Rebuild status calls from drivers waiting on cores, valve bodies, and torque converters interrupt every tech on the floor.

Brilo AI reads each open ticket, pulls core and valve body ETAs, posts the latest build note, books pickup windows, and texts updates that keep drivers off the phone.

After-hours tow request calls from stranded drivers with locked-up gearboxes light up the night shift line.

Brilo AI screens the breakdown story, captures vehicle location and tow needs, pages the on-call driver, dispatches the wrecker, and texts the driver an ETA that calms the caller.

Warranty, estimate, and franchise referral calls tie up service writers who should be writing rebuild tickets.

Brilo AI quotes typical rebuild ranges, confirms AAMCO or Lee Myles franchise warranty windows, captures referral details, and routes complex cases to the lead technician on the bench.

Brilo 2.0

Voice AI Driven for Transmission Service

What the Transmission Specialists Voice AI Handles Across Diagnostic, Rebuild, and Tow Lines

What the Transmission Specialists Voice AI Handles Across Diagnostic, Rebuild, and Tow Lines

What the Transmission Specialists Voice AI Handles Across Diagnostic, Rebuild, and Tow Lines

What the Transmission Specialists Voice AI Handles Across Diagnostic, Rebuild, and Tow Lines

From slip-shudder diagnostic intakes and rebuild status touchpoints to midnight tow requests and franchise warranty estimate questions, the transmission voice agent keeps every line moving without a writer pulled off the bench.

From slip-shudder diagnostic intakes and rebuild status touchpoints to midnight tow requests and franchise warranty estimate questions, the transmission voice agent keeps every line moving without a writer pulled off the bench.

Loan Pre-qualification & Assistance

Diagnostic Intake Calls

Brilo AI books transmission diagnostic visits for every customer service call today. Bays load this week.

Loan Pre-qualification & Assistance

Diagnostic Intake Calls

Brilo AI books transmission diagnostic visits for every customer service call today. Bays load this week.

Payment Reminders & Collections

Rebuild Status Calls

Brilo AI keeps transmission rebuild status flowing on each owner ticket call today. Cores ship on time.

New Account Setup Help

After-Hours Tow Calls

Brilo AI flags transmission tow requests after hours on each driver call today. Hooks dispatch out quick.

Before Brilo, our writers were drowning in rebuild status calls every afternoon while new diagnostic intakes went to voicemail. The agent now handles roughly four out of five status calls, and we book about thirty percent more diagnostics each week.

Shop Owner

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Maple Grove Transmission and Drivetrain

Before Brilo, our writers were drowning in rebuild status calls every afternoon while new diagnostic intakes went to voicemail. The agent now handles roughly four out of five status calls, and we book about thirty percent more diagnostics each week.

Shop Owner

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Maple Grove Transmission and Drivetrain

Brilo 2.0

Streamline Transmission Front Desk

Bringing Brilo Online Across Transmission Diagnostic, Rebuild, and Tow Lines

Bringing Brilo Online Across Transmission Diagnostic, Rebuild, and Tow Lines

Bringing Brilo Online Across Transmission Diagnostic, Rebuild, and Tow Lines

Bringing Brilo Online Across Transmission Diagnostic, Rebuild, and Tow Lines

A Tuesday morning slip-shudder intake or a midnight stranded-driver tow request both reach the same calm, on-script transmission voice agent your dispatchers can lean on.

A Tuesday morning slip-shudder intake or a midnight stranded-driver tow request both reach the same calm, on-script transmission voice agent your dispatchers can lean on.

1

Wire Brilo Into Transmission Stack

2

Train On Transmission Pathways

3

Deploy On Transmission Lines

4

Tune Performance Across Rebuild Mix

Finance Industry for Customer Assistance workflow

Brilo 2.0

Automotive Integrations

Shop Software, Core Catalogs, and Franchise Tools Brilo Reads Live for Transmission Specialists

Shop Software, Core Catalogs, and Franchise Tools Brilo Reads Live for Transmission Specialists

Shop Software, Core Catalogs, and Franchise Tools Brilo Reads Live for Transmission Specialists

Shop Software, Core Catalogs, and Franchise Tools Brilo Reads Live for Transmission Specialists

Brilo wires into Tekmetric, Mitchell1, Shopmonkey, Twilio, and most transmission shop platforms so the voice agent reads open rebuild tickets, core ETAs, franchise warranty windows, and tow dispatch schedules live.

Brilo wires into Tekmetric, Mitchell1, Shopmonkey, Twilio, and most transmission shop platforms so the voice agent reads open rebuild tickets, core ETAs, franchise warranty windows, and tow dispatch schedules live.

Brilo 2.0

Transmission Specialists Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions shop owners and stranded drivers ask about the voice agent's work on diagnostic intake, rebuild status, and tow dispatch calls.

Common questions shop owners and stranded drivers ask about the voice agent's work on diagnostic intake, rebuild status, and tow dispatch calls.

How does the transmission voice agent juggle diagnostic intakes and stranded-driver tow requests at the same time?

How does the transmission voice agent juggle diagnostic intakes and stranded-driver tow requests at the same time?

Can Brilo keep our drivers updated on core and valve body ETAs across long rebuild jobs?

Can Brilo keep our drivers updated on core and valve body ETAs across long rebuild jobs?

How does Brilo protect transmission shop driver records, payment information, and franchise warranty contracts?

How does Brilo protect transmission shop driver records, payment information, and franchise warranty contracts?

What happens with after-hours calls about locked-up gearboxes, stranded drivers, or roadside tow needs?

What happens with after-hours calls about locked-up gearboxes, stranded drivers, or roadside tow needs?

Will Brilo lift rebuild throughput and reduce status callback volume for our transmission shop?

Will Brilo lift rebuild throughput and reduce status callback volume for our transmission shop?

Which platforms does Brilo plug into for transmission specialists on the shop and franchise side?

Which platforms does Brilo plug into for transmission specialists on the shop and franchise side?

Which driver and prospective customer questions can Brilo handle without paging the lead technician?

Which driver and prospective customer questions can Brilo handle without paging the lead technician?

When can our transmission shop expect Brilo to be live on the diagnostic and tow lines?

When can our transmission shop expect Brilo to be live on the diagnostic and tow lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.