Brilo 2.0

TCM-Care Phone Coverage

Grounded AI Eastern Medicine Concierge for Traditional Chinese Medicine Clinics

Brilo's ai Eastern medicine concierge for traditional Chinese medicine clinics books patient intakes, keeps custom herbal formula cadences tight, triages reaction and digestive calls, and fields cupping and tuina questions so practitioners stay in the treatment room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Voice AI built for the steady flow of new intake, custom herbal cadence, reaction triage, and cupping or tuina call traffic traditional Chinese medicine clinics cannot leave the treatment room to answer.

New patient intake calls stack up with people seeking TCM care for chronic pain, fertility, digestive, and emotional balance concerns.

Brilo AI walks callers through the comprehensive TCM intake covering tongue and pulse history, captures complaints and lifestyle patterns, books the initial visit with the right practitioner, and texts a prep packet straight from your playbook.

Major Problems & Solutions

Custom herbal formula cadences drift the moment a patient runs low on raw herbs, granules, or patent formulas.

Brilo AI tracks every patient's herbal formula timing, books refill pickups for granules and raw herbs, confirms decoction instructions, and texts reminders that keep the prescribed formula cadence intact.

Reaction and digestive triage calls tie up the practitioner line after new herbal starts.

Brilo AI screens reaction calls against your post-formula protocol, walks callers through digestive upset, dose-adjustment, and herb-food timing guidance, books the same-day check-in, and pages the on-call practitioner for severe reaction red flags.

Cupping, tuina, and gua sha add-on calls swallow front-desk hours every week.

Brilo AI books cupping, tuina massage, and gua sha add-on sessions, captures bruising expectation questions, confirms add-on bundle pricing, and routes complex cases to the senior practitioner queue.

Brilo 2.0

Voice AI Driven for Traditional Chinese Medicine

What the Traditional Chinese Medicine AI Concierge Handles Across Intake, Herbal, and Reaction Lines

What the Traditional Chinese Medicine AI Concierge Handles Across Intake, Herbal, and Reaction Lines

What the Traditional Chinese Medicine AI Concierge Handles Across Intake, Herbal, and Reaction Lines

What the Traditional Chinese Medicine AI Concierge Handles Across Intake, Herbal, and Reaction Lines

Across new patient intakes, custom herbal formula cadences, reaction triage, and cupping or tuina calls, Brilo's traditional Chinese medicine concierge holds the line under hipaa compliant answering service guardrails.

Across new patient intakes, custom herbal formula cadences, reaction triage, and cupping or tuina calls, Brilo's traditional Chinese medicine concierge holds the line under hipaa compliant answering service guardrails.

New Intake Calls

Brilo AI books Chinese medicine intake visits on every new patient call today. Slots open same week fast.

New Intake Calls

Brilo AI books Chinese medicine intake visits on every new patient call today. Slots open same week fast.

Herbal Cadence Calls

Brilo AI keeps Chinese medicine herbal cadences tight on every patient call. Formulas arrive on cadence.

Reaction Triage Calls

Brilo AI screens Chinese medicine reaction calls on every patient call today. Callbacks queue same hour.

Before Brilo, our practitioners kept stepping out of sessions to handle herbal refill questions while new intakes waited a week for a callback. The agent now resolves around four of every five of those touches on its own, and our intake-to-first-visit time fell from ten days down to three.

Director of Traditional Chinese Medicine Services

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Jade Path Traditional Chinese Medicine Center

Before Brilo, our practitioners kept stepping out of sessions to handle herbal refill questions while new intakes waited a week for a callback. The agent now resolves around four of every five of those touches on its own, and our intake-to-first-visit time fell from ten days down to three.

Director of Traditional Chinese Medicine Services

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Jade Path Traditional Chinese Medicine Center

Brilo 2.0

Modernize Traditional Chinese Medicine Front Desk

Bringing Brilo Online Across Traditional Chinese Medicine Intake and Herbal Lines

Bringing Brilo Online Across Traditional Chinese Medicine Intake and Herbal Lines

Bringing Brilo Online Across Traditional Chinese Medicine Intake and Herbal Lines

Bringing Brilo Online Across Traditional Chinese Medicine Intake and Herbal Lines

Whether it's a Monday morning herbal formula pickup or a Friday afternoon digestive worry, the traditional Chinese medicine concierge holds the line with answering service composure.

Whether it's a Monday morning herbal formula pickup or a Friday afternoon digestive worry, the traditional Chinese medicine concierge holds the line with answering service composure.

1

Tie Brilo Into TCM Stack

2

Train on Eastern Medicine Pathways

3

Deploy on TCM Lines

4

Tune Performance Across TCM Mix

Brilo 2.0

Healthcare Integrations

TCM EMRs, Herbal Pharmacy Platforms, and Eastern Medicine Tools Brilo Reads Live

TCM EMRs, Herbal Pharmacy Platforms, and Eastern Medicine Tools Brilo Reads Live

TCM EMRs, Herbal Pharmacy Platforms, and Eastern Medicine Tools Brilo Reads Live

TCM EMRs, Herbal Pharmacy Platforms, and Eastern Medicine Tools Brilo Reads Live

Brilo ties into AcuSimple, Jane App, Practice Better, ChARM, and most TCM platforms so the receptionist reads herbal formulas, treatment cycles, decoction instructions, and add-on schedules mid-call.

Brilo ties into AcuSimple, Jane App, Practice Better, ChARM, and most TCM platforms so the receptionist reads herbal formulas, treatment cycles, decoction instructions, and add-on schedules mid-call.

Brilo 2.0

Traditional Chinese Medicine Call Support

Frequently Asked Questions

Frequently Asked Questions

Quick answers about how Brilo's traditional Chinese medicine concierge supports new intakes, herbal cadence, and reaction triage.

Quick answers about how Brilo's traditional Chinese medicine concierge supports new intakes, herbal cadence, and reaction triage.

How does the traditional Chinese medicine concierge juggle new patient intakes and herbal refill calls at the same time?

How does the traditional Chinese medicine concierge juggle new patient intakes and herbal refill calls at the same time?

Can Brilo keep our custom herbal formula cadences tight across granules, raw herbs, and patent formulas?

Can Brilo keep our custom herbal formula cadences tight across granules, raw herbs, and patent formulas?

How does Brilo protect TCM intake notes, herbal formulas, and other sensitive Eastern medicine records?

How does Brilo protect TCM intake notes, herbal formulas, and other sensitive Eastern medicine records?

What happens with after-hours calls about severe digestive reactions, allergic events, or herb-medication interactions?

What happens with after-hours calls about severe digestive reactions, allergic events, or herb-medication interactions?

Will Brilo shrink intake-to-first-visit time and lift herbal refill adherence for our TCM clinic?

Will Brilo shrink intake-to-first-visit time and lift herbal refill adherence for our TCM clinic?

Which EMRs, herbal pharmacy platforms, and Eastern medicine tools does Brilo connect with for TCM clinics?

Which EMRs, herbal pharmacy platforms, and Eastern medicine tools does Brilo connect with for TCM clinics?

Which patient questions can Brilo handle without paging the on-call TCM practitioner?

Which patient questions can Brilo handle without paging the on-call TCM practitioner?

When can our TCM clinic expect Brilo to be live on the intake, herbal, and reaction lines?

When can our TCM clinic expect Brilo to be live on the intake, herbal, and reaction lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.