Brilo 2.0
Dispatch Desk Phone Coverage
Dispatch-Ready AI Voice Agent for Towing and Recovery Companies
When a towing dispatcher is juggling a full fleet, Brilo answers every roadside call, captures the exact location and vehicle details, dispatches the nearest available crew, and keeps the caller updated on ETA so no job is missed and no driver rolls out without full information.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Built to handle the nonstop stream of roadside calls, location captures, crew dispatches, and ETA updates that flood a towing dispatcher during any busy shift and cannot wait for a callback.
Roadside callers hit a busy line while the dispatcher is coordinating a full fleet and cannot answer another call.
Brilo AI answers every roadside call instantly, captures the location and vehicle type, and queues the job for dispatch so no stranded caller waits on hold while the desk is occupied.
Major Problems & Solutions
Drivers roll without full job details because the dispatcher relayed a rushed summary and skipped the specifics.
Brilo AI collects the exact address, vehicle make, situation type, and any access notes on the call and logs them to the dispatch system so the driver arrives informed and ready to work.
ETA calls pile back in minutes after dispatch because the stranded caller has no idea when help arrives.
Brilo AI sends an automated ETA text the moment the crew is dispatched and answers follow-up calls with the live status so the caller stays calm and the dispatcher stays on the fleet.
After-hours jobs vanish when the night call rolls to voicemail and the stranded driver calls a competitor.
Brilo AI covers nights and weekends with full dispatch logic, capturing every job, paging the on-call driver, and confirming the ETA so no roadside call goes unanswered after hours.
Brilo 2.0
Voice AI Driven for Towing Calls
What the AI Voice Agent Handles Across Dispatch, Job Intake, and ETA Lines
What the AI Voice Agent Handles Across Dispatch, Job Intake, and ETA Lines
What the AI Voice Agent Handles Across Dispatch, Job Intake, and ETA Lines
What the AI Voice Agent Handles Across Dispatch, Job Intake, and ETA Lines
From an emergency roadside call to a complete job intake to a real-time ETA update, these three cards cover what a towing dispatcher handles every shift, on one always-on dispatch line that never puts a stranded caller on hold.
From an emergency roadside call to a complete job intake to a real-time ETA update, these three cards cover what a towing dispatcher handles every shift, on one always-on dispatch line that never puts a stranded caller on hold.
Emergency Dispatch Calls
Brilo AI dispatches towing crews when an emergency call comes in with location. Crews roll fast and sure.
Emergency Dispatch Calls
Brilo AI dispatches towing crews when an emergency call comes in with location. Crews roll fast and sure.
Roadside Job Intake
Brilo AI captures towing job details and logs each location for the driver. Drivers arrive ready to work.
ETA Update Calls
Brilo AI updates towing callers on driver arrival time and job progress. Callers know the ETA by voice.
Before Brilo, busy nights meant missed roadside calls and jobs lost to whoever answered first. The agent now picks up every call, captures the location and details, pages our driver, and texts the caller an ETA, and our after-hours job volume has doubled without adding dispatch staff.
Operations Manager
-
Clearview Towing and Recovery
Before Brilo, busy nights meant missed roadside calls and jobs lost to whoever answered first. The agent now picks up every call, captures the location and details, pages our driver, and texts the caller an ETA, and our after-hours job volume has doubled without adding dispatch staff.
Operations Manager
-
Clearview Towing and Recovery
Brilo 2.0
Automate Dispatch Desk Calls
Rolling Brilo Online Across Dispatch, Job Intake, and ETA Lines
Rolling Brilo Online Across Dispatch, Job Intake, and ETA Lines
Rolling Brilo Online Across Dispatch, Job Intake, and ETA Lines
Rolling Brilo Online Across Dispatch, Job Intake, and ETA Lines
From a 2 AM roadside emergency to a midday lockout call, Brilo keeps every caller calm and every driver informed with the steady, reliable tone a stranded customer needs to hear.
From a 2 AM roadside emergency to a midday lockout call, Brilo keeps every caller calm and every driver informed with the steady, reliable tone a stranded customer needs to hear.
1
Wire Brilo Into Dispatch Stack
2
Train on Dispatch Call Flows
3
Deploy on Dispatch Lines
4
Tune Performance Every Shift
Brilo 2.0
Towing Integrations
The Dispatch, CRM, and Payment Tools Brilo Reads Live on Every Roadside Call
The Dispatch, CRM, and Payment Tools Brilo Reads Live on Every Roadside Call
The Dispatch, CRM, and Payment Tools Brilo Reads Live on Every Roadside Call
The Dispatch, CRM, and Payment Tools Brilo Reads Live on Every Roadside Call
Brilo runs inside the systems a towing company already relies on, linking Salesforce, Jobber, Stripe, and Twilio so job records, dispatch logs, and caller texts stay current across every shift.
Brilo runs inside the systems a towing company already relies on, linking Salesforce, Jobber, Stripe, and Twilio so job records, dispatch logs, and caller texts stay current across every shift.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Automotive
Salesforce
Brilo logs every roadside call, job detail, and dispatch record into Salesforce so the operations team has a full job and customer history without anyone rekeying a location or vehicle note after a shift.
Automotive
Jobber
Brilo creates new jobs in Jobber the moment a call ends, attaching location, vehicle details, and situation notes so the driver receives a complete job card before leaving the yard.
Automotive
Stripe
Brilo sends a secure Stripe payment link during or after the call so a tow fee, hookup charge, or storage deposit is collected on the spot without a separate billing step.
Automotive
Twilio
Brilo runs on Twilio carrier-grade voice and SMS, sending automated ETA texts and job confirmations so callers receive a real-time update the moment the crew is dispatched.
Brilo 2.0
Towing Company Call Support
Frequently Asked Questions
Frequently Asked Questions
How Brilo's AI voice agent captures roadside jobs, dispatches crews, sends ETA updates, and keeps callers informed for your towing and recovery company around the clock.
How Brilo's AI voice agent captures roadside jobs, dispatches crews, sends ETA updates, and keeps callers informed for your towing and recovery company around the clock.
How does Brilo handle roadside calls for a towing company?
How does Brilo handle roadside calls for a towing company?
Can Brilo dispatch a tow truck directly from the call?
Can Brilo dispatch a tow truck directly from the call?
How does Brilo protect caller and payment data for a towing company?
How does Brilo protect caller and payment data for a towing company?
What happens with towing calls that come in overnight?
What happens with towing calls that come in overnight?
Will Brilo actually lift after-hours job volume?
Will Brilo actually lift after-hours job volume?
Which platforms does Brilo connect with for towing companies?
Which platforms does Brilo connect with for towing companies?
Which calls can Brilo handle versus escalate to a live dispatcher?
Which calls can Brilo handle versus escalate to a live dispatcher?
When can our towing company expect Brilo to be live?
When can our towing company expect Brilo to be live?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community