Brilo 2.0

Service Counter Phone Coverage

Bay-Ready AI Phone Receptionist for Tire Shops

When the service counter at a tire shop is neck-deep in work orders and vehicles, Brilo picks up every call, books the open bay slot, answers tire and pricing questions, and sends a text when the car is ready, so no booking falls through and no bay sits empty.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Designed to absorb the steady tide of appointment calls, pricing questions, mid-job status checks, and vehicle-ready pickups that drag a tire shop counter away from the cars that actually need turning.

Missed booking calls stack up every time the counter is buried in a job and no one can reach the phone.

Brilo AI answers every booking call, checks live bay availability, offers the next open slot, and confirms the appointment so the schedule fills without the counter ever stopping mid-job.

Major Problems & Solutions

Status check-in calls interrupt the bay all day as customers ring in to ask where their vehicle is in the queue.

Brilo AI proactively texts the customer when the vehicle moves to the next stage, answers status questions on the call, and cuts inbound check-in volume so the counter can stay focused on the work.

Pricing questions slow the counter because staff must stop a job to quote tires, rotations, and alignments by hand on every call.

Brilo AI reads standard service pricing and answers common tire and quote questions in real time, then routes complex estimates to a tech so callers get an answer without pulling anyone off a vehicle.

After-hours calls hit voicemail and the caller books with a competitor before the shop opens the next morning.

Brilo AI answers evenings and weekends, books the next available slot, and captures the vehicle details so the shop opens the next morning with a full board instead of a missed-call list.

Brilo 2.0

Voice AI Driven for Shop Calls

What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines

What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines

What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines

What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines

From a booking call to a service status check to a vehicle-ready notification, these three cards map what a tire shop phone line handles most, all on one always-on counter line that never puts a caller on hold.

From a booking call to a service status check to a vehicle-ready notification, these three cards map what a tire shop phone line handles most, all on one always-on counter line that never puts a caller on hold.

Shop Booking Calls

Brilo AI books tire shop appointments and confirms each open slot. Teams fill the day without phone tag.

Shop Booking Calls

Brilo AI books tire shop appointments and confirms each open slot. Teams fill the day without phone tag.

Repair Status Calls

Brilo AI texts tire shop customers when their vehicle is ready for pickup. Shops clear the bay faster.

Vehicle Pickup Alerts

Brilo AI calls tire shop customers when their vehicle finishes service. Cars leave on time every time.

Before Brilo, we missed two or three bookings a day whenever the counter was deep in a job. The agent now answers every call, slots the appointment, and texts the customer when the car is done, and our bays are running fifteen percent fuller with the same staff.

Shop Owner

-

Ridgeline Tire and Auto

Before Brilo, we missed two or three bookings a day whenever the counter was deep in a job. The agent now answers every call, slots the appointment, and texts the customer when the car is done, and our bays are running fifteen percent fuller with the same staff.

Shop Owner

-

Ridgeline Tire and Auto

Brilo 2.0

Automate Shop Counter Calls

Standing Brilo Online Across Booking, Status, and Pickup Lines

Standing Brilo Online Across Booking, Status, and Pickup Lines

Standing Brilo Online Across Booking, Status, and Pickup Lines

Standing Brilo Online Across Booking, Status, and Pickup Lines

From a 7 AM appointment call before the doors open to a 6 PM status question after close, Brilo greets each caller with the calm, helpful tone a local tire shop earns over years of service.

From a 7 AM appointment call before the doors open to a 6 PM status question after close, Brilo greets each caller with the calm, helpful tone a local tire shop earns over years of service.

1

Plug Brilo Into Shop Stack

2

Train on Counter Call Flows

3

Deploy on Shop Lines

4

Tune Performance Every Week

Brilo 2.0

Shop Integrations

The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call

The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call

The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call

The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call

Brilo runs inside the stack a tire shop already depends on, linking Salesforce, Mitchell 1, Tekmetric, and Stripe so bookings, repair orders, and payment records stay current without the counter rekeying anything.

Brilo runs inside the stack a tire shop already depends on, linking Salesforce, Mitchell 1, Tekmetric, and Stripe so bookings, repair orders, and payment records stay current without the counter rekeying anything.

Brilo 2.0

Tire Shop Call Support

Frequently Asked Questions

Frequently Asked Questions

How Brilo's AI phone receptionist books service appointments, answers status questions, and keeps every bay filled for your tire shop around the clock.

How Brilo's AI phone receptionist books service appointments, answers status questions, and keeps every bay filled for your tire shop around the clock.

How does Brilo handle calls when the tire shop counter is busy?

How does Brilo handle calls when the tire shop counter is busy?

Can Brilo book tire service appointments directly on the call?

Can Brilo book tire service appointments directly on the call?

How does Brilo protect customer and payment data for a tire shop?

How does Brilo protect customer and payment data for a tire shop?

What happens with calls that come in after the shop closes?

What happens with calls that come in after the shop closes?

Will Brilo actually keep the service bays fuller?

Will Brilo actually keep the service bays fuller?

Which platforms does Brilo connect with for tire shops?

Which platforms does Brilo connect with for tire shops?

Which calls can Brilo handle versus route to a tech at the shop?

Which calls can Brilo handle versus route to a tech at the shop?

When can our tire shop expect Brilo to be live?

When can our tire shop expect Brilo to be live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.