Brilo 2.0
Service Counter Phone Coverage
Bay-Ready AI Phone Receptionist for Tire Shops
When the service counter at a tire shop is neck-deep in work orders and vehicles, Brilo picks up every call, books the open bay slot, answers tire and pricing questions, and sends a text when the car is ready, so no booking falls through and no bay sits empty.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Designed to absorb the steady tide of appointment calls, pricing questions, mid-job status checks, and vehicle-ready pickups that drag a tire shop counter away from the cars that actually need turning.
Missed booking calls stack up every time the counter is buried in a job and no one can reach the phone.
Brilo AI answers every booking call, checks live bay availability, offers the next open slot, and confirms the appointment so the schedule fills without the counter ever stopping mid-job.
Major Problems & Solutions
Status check-in calls interrupt the bay all day as customers ring in to ask where their vehicle is in the queue.
Brilo AI proactively texts the customer when the vehicle moves to the next stage, answers status questions on the call, and cuts inbound check-in volume so the counter can stay focused on the work.
Pricing questions slow the counter because staff must stop a job to quote tires, rotations, and alignments by hand on every call.
Brilo AI reads standard service pricing and answers common tire and quote questions in real time, then routes complex estimates to a tech so callers get an answer without pulling anyone off a vehicle.
After-hours calls hit voicemail and the caller books with a competitor before the shop opens the next morning.
Brilo AI answers evenings and weekends, books the next available slot, and captures the vehicle details so the shop opens the next morning with a full board instead of a missed-call list.
Brilo 2.0
Voice AI Driven for Shop Calls
What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines
What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines
What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines
What the AI Phone Receptionist Handles Across Booking, Status, and Pickup Lines
From a booking call to a service status check to a vehicle-ready notification, these three cards map what a tire shop phone line handles most, all on one always-on counter line that never puts a caller on hold.
From a booking call to a service status check to a vehicle-ready notification, these three cards map what a tire shop phone line handles most, all on one always-on counter line that never puts a caller on hold.

Shop Booking Calls
Brilo AI books tire shop appointments and confirms each open slot. Teams fill the day without phone tag.

Shop Booking Calls
Brilo AI books tire shop appointments and confirms each open slot. Teams fill the day without phone tag.

Repair Status Calls
Brilo AI texts tire shop customers when their vehicle is ready for pickup. Shops clear the bay faster.

Vehicle Pickup Alerts
Brilo AI calls tire shop customers when their vehicle finishes service. Cars leave on time every time.
Before Brilo, we missed two or three bookings a day whenever the counter was deep in a job. The agent now answers every call, slots the appointment, and texts the customer when the car is done, and our bays are running fifteen percent fuller with the same staff.
Shop Owner
-
Ridgeline Tire and Auto
Before Brilo, we missed two or three bookings a day whenever the counter was deep in a job. The agent now answers every call, slots the appointment, and texts the customer when the car is done, and our bays are running fifteen percent fuller with the same staff.
Shop Owner
-
Ridgeline Tire and Auto
Brilo 2.0
Automate Shop Counter Calls
Standing Brilo Online Across Booking, Status, and Pickup Lines
Standing Brilo Online Across Booking, Status, and Pickup Lines
Standing Brilo Online Across Booking, Status, and Pickup Lines
Standing Brilo Online Across Booking, Status, and Pickup Lines
From a 7 AM appointment call before the doors open to a 6 PM status question after close, Brilo greets each caller with the calm, helpful tone a local tire shop earns over years of service.
From a 7 AM appointment call before the doors open to a 6 PM status question after close, Brilo greets each caller with the calm, helpful tone a local tire shop earns over years of service.
1
Plug Brilo Into Shop Stack
2
Train on Counter Call Flows
3
Deploy on Shop Lines
4
Tune Performance Every Week

Brilo 2.0
Shop Integrations
The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call
The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call
The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call
The Shop Management, CRM, and Payment Tools Brilo Reads Live on Every Counter Call
Brilo runs inside the stack a tire shop already depends on, linking Salesforce, Mitchell 1, Tekmetric, and Stripe so bookings, repair orders, and payment records stay current without the counter rekeying anything.
Brilo runs inside the stack a tire shop already depends on, linking Salesforce, Mitchell 1, Tekmetric, and Stripe so bookings, repair orders, and payment records stay current without the counter rekeying anything.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.

Automotive
Salesforce
Brilo logs every customer call, service inquiry, and booked appointment into Salesforce so the shop maintains a full vehicle and relationship history without anyone rekeying a note after a call.

Automotive
Mitchell 1
Brilo reads Mitchell 1 repair order status and service schedules to answer real-time status questions and confirm booking slots, so the counter never has to stop mid-job to check the system for a caller.

Automotive
Tekmetric
Brilo writes new appointments directly into Tekmetric and reads live bay availability so every booked call lands on the right time slot without a staff member touching the management screen.

Automotive
Stripe
Brilo sends secure Stripe payment links for deposits and repair invoices during the call so a vehicle release or a new booking is confirmed and paid before the caller hangs up.
Brilo 2.0
Tire Shop Call Support
Frequently Asked Questions
Frequently Asked Questions
How Brilo's AI phone receptionist books service appointments, answers status questions, and keeps every bay filled for your tire shop around the clock.
How Brilo's AI phone receptionist books service appointments, answers status questions, and keeps every bay filled for your tire shop around the clock.
How does Brilo handle calls when the tire shop counter is busy?
How does Brilo handle calls when the tire shop counter is busy?
Can Brilo book tire service appointments directly on the call?
Can Brilo book tire service appointments directly on the call?
How does Brilo protect customer and payment data for a tire shop?
How does Brilo protect customer and payment data for a tire shop?
What happens with calls that come in after the shop closes?
What happens with calls that come in after the shop closes?
Will Brilo actually keep the service bays fuller?
Will Brilo actually keep the service bays fuller?
Which platforms does Brilo connect with for tire shops?
Which platforms does Brilo connect with for tire shops?
Which calls can Brilo handle versus route to a tech at the shop?
Which calls can Brilo handle versus route to a tech at the shop?
When can our tire shop expect Brilo to be live?
When can our tire shop expect Brilo to be live?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
