Brilo 2.0

Clinic Desk Phone Coverage

Game-Ready AI Phone Agent for Sports Medicine

Sports medicine clinic call coverage that intakes patient calls with referral source and injury type qualification, runs treatment plan calls with rehab progress and imaging follow-up handling, coordinates return-to-play calls with concussion clearance and functional testing support, and routes athletic team partner program and school sports program account requests while clinicians work the exam room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Weekend tournament intake volume, mid-week treatment plan lookups, and return-to-play calls all keep the clinical team off the line and away from the exam room.

Patient intake calls overflow Sports medicine clinic patient intake calls about ACL tears, concussions, and overuse injury referrals overflow during sports season weekends.

Brilo AI qualifies the patient's referral source, injury type, and insurance coverage, captures the intake summary, books the evaluation, and texts the appointment confirmation.

Major Problems & Solutions

Treatment plan friction Treatment plan calls about rehab progress, imaging follow-up, and injection scheduling drag the clinical team off live patients.

Brilo AI pulls the live treatment plan from Athenahealth, walks the patient through rehab progress, imaging follow-up, and injection scheduling, and texts the next-step update.

Return-to-play coordination Return-to-play calls about concussion clearance, functional testing, and athletic trainer handoff drag clinicians off live exams.

Brilo AI captures the return-to-play request, walks the patient through concussion clearance, functional testing, and athletic trainer handoff, and routes complex saves to clinicians.

Athletic and school accounts Athletic team partner programs and school sports program accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures athletic team partner program and school sports program account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Sports Medicine AI Phone Agent Handles Across Intake, Treatment, and Return-to-Play Lines

What the Sports Medicine AI Phone Agent Handles Across Intake, Treatment, and Return-to-Play Lines

What the Sports Medicine AI Phone Agent Handles Across Intake, Treatment, and Return-to-Play Lines

What the Sports Medicine AI Phone Agent Handles Across Intake, Treatment, and Return-to-Play Lines

From patient intake through treatment plan to return-to-play clearance and athletic team partners, the sports medicine clinic phone agent runs every clinic desk touch.

From patient intake through treatment plan to return-to-play clearance and athletic team partners, the sports medicine clinic phone agent runs every clinic desk touch.

Loan Pre-qualification & Assistance

Patient Intake Calls

Brilo AI logs sports medicine patient intake calls per new patient promptly. Visits land quickly each day.

Loan Pre-qualification & Assistance

Patient Intake Calls

Brilo AI logs sports medicine patient intake calls per new patient promptly. Visits land quickly each day.

Payment Reminders & Collections

Treatment Plan Calls

Brilo AI keeps sports medicine treatment plans flowing to patients on each call. Updates land same hour.

New Account Setup Help

Return-to-Play Calls

Brilo AI flags sports medicine return-to-play calls and routes to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on intake calls after weekend tournaments while staff worked treatment plans. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of Sports Medicine Operations

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Crestline Sports Medicine Clinics

Before Brilo, our clinic lost a Monday morning on intake calls after weekend tournaments while staff worked treatment plans. The agent now handles around four out of five of those touches without a person, and our intake-to-evaluation conversion lifted from half to over three out of four.

Director of Sports Medicine Operations

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Crestline Sports Medicine Clinics

Brilo 2.0

Modernize Sports Medicine Clinic Front Desk

Bringing Brilo Online Across Sports Medicine Intake, Treatment, and Return-to-Play Lines

Bringing Brilo Online Across Sports Medicine Intake, Treatment, and Return-to-Play Lines

Bringing Brilo Online Across Sports Medicine Intake, Treatment, and Return-to-Play Lines

Bringing Brilo Online Across Sports Medicine Intake, Treatment, and Return-to-Play Lines

From a weekend tournament intake rush to a Friday return-to-play clearance, the sports medicine clinic phone agent stays clear for patients while clinicians work the exam room.

From a weekend tournament intake rush to a Friday return-to-play clearance, the sports medicine clinic phone agent stays clear for patients while clinicians work the exam room.

1

Wire Brilo to Your Clinic Stack

2

Train on Sports Medicine Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Finance Industry for Customer Assistance workflow

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Sports Medicine Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Sports Medicine Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Sports Medicine Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Sports Medicine Clinics

Injury type menus, treatment protocols, and return-to-play templates feed the agent in real time from leading EHR platforms running across sports medicine.

Injury type menus, treatment protocols, and return-to-play templates feed the agent in real time from leading EHR platforms running across sports medicine.

Brilo 2.0

Sports Medicine Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions sports medicine clinic teams raise when piloting Brilo on the intake, treatment, and return-to-play lines.

Top questions sports medicine clinic teams raise when piloting Brilo on the intake, treatment, and return-to-play lines.

How does Brilo handle our sports medicine clinic patient intake calls?

How does Brilo handle our sports medicine clinic patient intake calls?

Can Brilo manage treatment plan calls during peak sports season weeks?

Can Brilo manage treatment plan calls during peak sports season weeks?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with return-to-play calls during peak weeks?

What happens with return-to-play calls during peak weeks?

Will Brilo lift our intake-to-evaluation conversion and return-to-play clearance time?

Will Brilo lift our intake-to-evaluation conversion and return-to-play clearance time?

Which platforms does Brilo connect with for sports medicine operations?

Which platforms does Brilo connect with for sports medicine operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our sports medicine clinic expect Brilo to go live?

When can our sports medicine clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.