Brilo 2.0
Discreet-Testing Phone Coverage
Faithful AI Answering Service for Sexual Health Clinics
Brilo's ai answering service for sexual health books confidential STI testing visits, keeps PrEP refill cadences tight, handles positive-result notification calls, and fields PEP and contraception questions so providers stay focused on patient care.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Voice AI built for the steady stream of confidential STI testing, PrEP refill, result notification, and contraception call traffic sexual health clinics cannot leave the exam room to answer.
Confidential STI testing calls stack up alongside anxious patients wanting full-panel and exposure-based testing.
Brilo AI walks the caller through the discreet intake without judgment, screens for symptoms and recent exposures, books the full-panel STI testing visit, and texts a private prep packet to the patient straight from your playbook.
Major Problems & Solutions
Monthly PrEP refill and check-in calls drift the moment patients miss a lab or skip a quarterly visit.
Brilo AI tracks every patient's PrEP refill cycle, books quarterly labs and adherence visits, confirms renal function check timing, and texts reminders that keep daily medication and protective coverage intact.
Result notification and follow-up calls need calm, private delivery and clear next-step guidance.
Brilo AI screens result calls against your scripted disclosure playbook, books the in-person follow-up for positive results, captures partner notification preferences, and pages the on-call clinician for urgent treatment-now cases.
PEP and contraception calls demand fast triage from worried patients within the 72-hour window.
Brilo AI screens PEP calls within the 72-hour window, books emergency contraception and IUD visits, walks callers through Plan B timing rules, and routes urgent-window cases to the on-call provider for same-day care.
Brilo 2.0
Voice AI Driven for Sexual Wellness Care
What the Sexual Health AI Answering Service Handles Across Testing, PrEP, and Result Lines
What the Sexual Health AI Answering Service Handles Across Testing, PrEP, and Result Lines
What the Sexual Health AI Answering Service Handles Across Testing, PrEP, and Result Lines
What the Sexual Health AI Answering Service Handles Across Testing, PrEP, and Result Lines
Across confidential STI testing intakes, PrEP refills, result notifications, and PEP and contraception calls, Brilo's sexual health answering service holds the line under hipaa compliant answering service guardrails.
Across confidential STI testing intakes, PrEP refills, result notifications, and PEP and contraception calls, Brilo's sexual health answering service holds the line under hipaa compliant answering service guardrails.
STI Testing Calls
Brilo AI books sexual health testing visits on every new patient call today. Slots land same week fast.
STI Testing Calls
Brilo AI books sexual health testing visits on every new patient call today. Slots land same week fast.
PrEP Refill Calls
Brilo AI keeps sexual health PrEP refills tight on every patient call today. Refills arrive on cadence.
Result Follow-Up Calls
Brilo AI screens sexual health result calls on every patient call. Provider callbacks queue in real time.
Before Brilo, our medical assistants kept stopping to deliver positive STI results while new walk-in testing requests waited an hour for a callback. The agent now handles roughly four out of five of those calls on its own, and our same-day testing access rate climbed from forty-six percent to seventy-two.
Director of Sexual Health Programs
-
Sunrise Sexual Health and Wellness Clinic
Before Brilo, our medical assistants kept stopping to deliver positive STI results while new walk-in testing requests waited an hour for a callback. The agent now handles roughly four out of five of those calls on its own, and our same-day testing access rate climbed from forty-six percent to seventy-two.
Director of Sexual Health Programs
-
Sunrise Sexual Health and Wellness Clinic
Brilo 2.0
Modernize Sexual Health Front Desk
Bringing Brilo Online Across Sexual Health Testing and PrEP Lines
Bringing Brilo Online Across Sexual Health Testing and PrEP Lines
Bringing Brilo Online Across Sexual Health Testing and PrEP Lines
Bringing Brilo Online Across Sexual Health Testing and PrEP Lines
Whether it's a Saturday morning walk-in testing call or an 11 PM PEP exposure call, the sexual health answering service holds the line with answering service composure.
Whether it's a Saturday morning walk-in testing call or an 11 PM PEP exposure call, the sexual health answering service holds the line with answering service composure.
1
Plug Brilo Into Sexual Health
2
Train on Sexual Wellness Pathways
3
Deploy on Sexual Health Lines
4
Tune Performance Across Sexual Health Mix
Brilo 2.0
Healthcare Integrations
Sexual Health EMRs, PrEP Assistance Platforms, and Discreet Messaging Tools Brilo Reads Live
Sexual Health EMRs, PrEP Assistance Platforms, and Discreet Messaging Tools Brilo Reads Live
Sexual Health EMRs, PrEP Assistance Platforms, and Discreet Messaging Tools Brilo Reads Live
Sexual Health EMRs, PrEP Assistance Platforms, and Discreet Messaging Tools Brilo Reads Live
Brilo plugs into Athenahealth, eClinicalWorks, Epic, PrEP-AP, and most sexual health platforms so the receptionist reads PrEP refill schedules, prior STI panels, partner notification preferences, and PEP windows mid-call.
Brilo plugs into Athenahealth, eClinicalWorks, Epic, PrEP-AP, and most sexual health platforms so the receptionist reads PrEP refill schedules, prior STI panels, partner notification preferences, and PEP windows mid-call.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Healthcare
Athenahealth
Brilo writes sexual health testing intakes, PrEP refill notes, and result follow-up encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Klara
Brilo hands off sexual health patient education, partner notification messages, and PrEP adherence nudges to Klara so the secure-text thread stays private and warm between visits.
Healthcare
DocuSign
Brilo captures verbal authorization for PrEP enrollment forms, partner notification consents, and PEP starter pack releases, then triggers DocuSign envelopes patients sign on the spot.
Healthcare
Cedar
Brilo confirms sexual health testing copays, PrEP assistance program coverage, and visit balances through Cedar so patients know their out-of-pocket before the testing or refill day.
Brilo 2.0
Sexual Health Call Support
Frequently Asked Questions
Frequently Asked Questions
Quick answers about how Brilo's sexual health answering service supports confidential testing, PrEP refills, and result notification.
Quick answers about how Brilo's sexual health answering service supports confidential testing, PrEP refills, and result notification.
How does the sexual health answering service juggle confidential testing intake and result notification calls at the same time?
How does the sexual health answering service juggle confidential testing intake and result notification calls at the same time?
Can Brilo keep our PrEP refill and quarterly lab cadence tight across the patient panel?
Can Brilo keep our PrEP refill and quarterly lab cadence tight across the patient panel?
How does Brilo protect sexual health testing results, PrEP histories, and other highly sensitive records?
How does Brilo protect sexual health testing results, PrEP histories, and other highly sensitive records?
What happens with after-hours calls about acute HIV exposure or possible pelvic inflammatory disease symptoms?
What happens with after-hours calls about acute HIV exposure or possible pelvic inflammatory disease symptoms?
Will Brilo lift same-day testing access and PrEP refill adherence for our sexual health clinic?
Will Brilo lift same-day testing access and PrEP refill adherence for our sexual health clinic?
Which EMRs, PrEP assistance platforms, and discreet messaging tools does Brilo connect with for sexual health clinics?
Which EMRs, PrEP assistance platforms, and discreet messaging tools does Brilo connect with for sexual health clinics?
Which patient questions can Brilo handle without paging the on-call sexual health provider?
Which patient questions can Brilo handle without paging the on-call sexual health provider?
When can our sexual health clinic expect Brilo to be live on the testing, PrEP, and result lines?
When can our sexual health clinic expect Brilo to be live on the testing, PrEP, and result lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community