Brilo 2.0
Support Line Phone Coverage
Seamless AI Voice Agent for SaaS Companies
SaaS companies rely on Brilo's AI Voice Agent to answer every call, triage support requests, answer billing and plan questions, and capture after-hours tickets, so the team stays on product instead of stopping to answer the phone.
Where SaaS Companies Lose Time on Calls
Where SaaS Companies Lose Time on Calls
Where SaaS Companies Lose Time on Calls
The team is heads-down on product all day, so support calls go to voicemail, customers call about billing and plans, and an after-hours outage ticket reaches a line no one can answer.
Missed inbound support calls
Brilo AI answers every SaaS company call while the team builds, captures the issue, and triages the support request.
Major Problems & Solutions
Customers asking about billing and plans
Brilo AI answers billing, plan, and pricing questions on the call, so customers get answers without waiting on hold.
Repeat questions on setup and how-tos
Brilo AI answers questions about onboarding, setup, and common how-tos instantly, so the team stops fielding the same calls.
After-hours outages and urgent tickets
Brilo AI answers after-hours calls, captures the issue and severity, and routes urgent tickets to the on-call engineer.
Brilo 2.0
Voice AI Driven for SaaS Company Line
What the SaaS AI Voice Agent Handles Across Support, Billing, and After-Hours Lines
What the SaaS AI Voice Agent Handles Across Support, Billing, and After-Hours Lines
What the SaaS AI Voice Agent Handles Across Support, Billing, and After-Hours Lines
What the SaaS AI Voice Agent Handles Across Support, Billing, and After-Hours Lines
From support triage to billing and plan questions to after-hours tickets, Brilo covers the three call types that pull a SaaS team off product.
From support triage to billing and plan questions to after-hours tickets, Brilo covers the three call types that pull a SaaS team off product.
Support Call Triage
Brilo AI answers every SaaS company call and triages each support request. Customers skip the phone tag.
Support Call Triage
Brilo AI answers every SaaS company call and triages each support request. Customers skip the phone tag.
Billing And Plans
Brilo AI answers billing, plan, and pricing questions on the call. Customers get answers without waiting.
After-Hours Ticket Capture
Brilo AI answers SaaS company calls after hours and logs each support ticket. Nobody reaches a voicemail.
Before Brilo, support calls hit voicemail while we shipped product, and customers waited on billing answers. The voice agent now triages tickets and answers plans, and our response times dropped.
Head of Support
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Cloudpeak Software
Before Brilo, support calls hit voicemail while we shipped product, and customers waited on billing answers. The voice agent now triages tickets and answers plans, and our response times dropped.
Head of Support
-
Cloudpeak Software
Brilo 2.0
Automate SaaS Companies Front Desk
Bringing Brilo Online Across Support, Billing, and After-Hours Lines
Bringing Brilo Online Across Support, Billing, and After-Hours Lines
Bringing Brilo Online Across Support, Billing, and After-Hours Lines
Bringing Brilo Online Across Support, Billing, and After-Hours Lines
Whether it is a Monday support call or an after-hours outage ticket, the AI Voice Agent keeps the support line covered with a calm, seamless tone.
Whether it is a Monday support call or an after-hours outage ticket, the AI Voice Agent keeps the support line covered with a calm, seamless tone.
1
Connect Brilo to Your SaaS Stack
2
Train on Your Support Call Types
3
Deploy on Your Support Lines
4
Tune Across Your Call Mix
Brilo 2.0
SaaS Integrations
The CRM, Helpdesk, and Payment Tools Brilo Reads Live
The CRM, Helpdesk, and Payment Tools Brilo Reads Live
The CRM, Helpdesk, and Payment Tools Brilo Reads Live
The CRM, Helpdesk, and Payment Tools Brilo Reads Live
Brilo plugs into the CRM and helpdesk platforms SaaS companies already run, reading the live account so customers get accurate support and billing answers without pulling the team off product.
Brilo plugs into the CRM and helpdesk platforms SaaS companies already run, reading the live account so customers get accurate support and billing answers without pulling the team off product.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
SaaS
HubSpot
CRM platform for customer and deal records. Brilo logs the call and the request in HubSpot so the team sees the context right away.
SaaS
Zendesk
Helpdesk and ticketing platform. Brilo creates and triages the support ticket in Zendesk so nothing waits in a voicemail box.
SaaS
Salesforce
CRM platform for accounts and renewals. Brilo references the account and plan in Salesforce so billing and plan answers are accurate.
SaaS
Stripe
Payment and subscription platform. Brilo can confirm a plan or card details on the call so a billing question is resolved before the customer hangs up.
Brilo 2.0
SaaS Companies Call Support
Frequently Asked Questions
Frequently Asked Questions
Answers to what support leads ask most before handing the phone to Brilo, from support calls to billing questions to after-hours tickets.
Answers to what support leads ask most before handing the phone to Brilo, from support calls to billing questions to after-hours tickets.
How does Brilo handle support calls while the team builds?
How does Brilo handle support calls while the team builds?
Can Brilo answer billing and plan questions?
Can Brilo answer billing and plan questions?
How does Brilo protect customer information?
How does Brilo protect customer information?
What happens with after-hours outages and urgent tickets?
What happens with after-hours outages and urgent tickets?
Will Brilo help us improve response times?
Will Brilo help us improve response times?
Which tools does Brilo connect with for SaaS companies?
Which tools does Brilo connect with for SaaS companies?
Which calls can Brilo handle on its own?
Which calls can Brilo handle on its own?
How soon can my company be live with Brilo?
How soon can my company be live with Brilo?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community