Brilo 2.0

Fitting-Room Phone Coverage

Supportive AI Receptionist for Prosthetics and Orthotics Clinics

Built for O and P care, Brilo intakes device referrals, books fitting and delivery visits, schedules adjustments and repairs, and confirms insurance authorization so your prosthetists and orthotists stay focused in the fitting room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Device referrals, fitting and delivery scheduling, adjustment and repair requests, and insurance authorization questions keep ringing while your prosthetists and orthotists are casting and fitting patients.

Device referrals arrive for limb loss, braces, and custom orthotics from clinics and hospitals.

Brilo AI captures the referring provider, device type, and diagnosis, confirms insurance and documentation, and books the evaluation and casting appointment without phone tag.

Major Problems & Solutions

Fitting and delivery visits need careful scheduling around fabrication timelines.

Brilo AI books fitting, delivery, and training visits around fabrication timelines, confirms the device is ready, and reminds patients what to bring to each appointment.

Adjustment and repair calls come in when a device rubs, breaks, or stops fitting right.

Brilo AI triages adjustment and repair requests, books the soonest fitting-room visit, arranges loaner or rush repairs, and routes skin breakdown or pain to the clinician.

Insurance and documentation questions tie up the phones the whole afternoon.

Brilo AI answers authorization, documentation, and coverage questions, checks prescription and approval status, and routes complex billing cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Mobility Care

What the Prosthetics and Orthotics AI Receptionist Handles Across Eval, Fitting, and Repair Lines

What the Prosthetics and Orthotics AI Receptionist Handles Across Eval, Fitting, and Repair Lines

What the Prosthetics and Orthotics AI Receptionist Handles Across Eval, Fitting, and Repair Lines

What the Prosthetics and Orthotics AI Receptionist Handles Across Eval, Fitting, and Repair Lines

From a device referral to a fitting and delivery to an urgent repair call, Brilo's prosthetics and orthotics receptionist intakes patients, books fittings, and triages adjustments without dropping a call.

From a device referral to a fitting and delivery to an urgent repair call, Brilo's prosthetics and orthotics receptionist intakes patients, books fittings, and triages adjustments without dropping a call.

Device Evaluation Calls

Brilo AI intakes new prosthetic and orthotic patients on every clinic call. Charts open in real time.

Device Evaluation Calls

Brilo AI intakes new prosthetic and orthotic patients on every clinic call. Charts open in real time.

Fitting Visit Booking

Brilo AI books prosthetic fitting and delivery visits on every patient call today. Slots lock same week.

Adjustment Repair Calls

Brilo AI fields prosthetic adjustment and repair calls on every clinic line today. Fixes land same week.

Before Brilo, device referrals waited on hold and patients with a broken or painful device could not reach us, while our practitioners were casting in the fitting room. The receptionist now starts referrals and triages repairs, and our delivery times and patient comfort improved sharply.

Director of Clinical Operations

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Cascade Prosthetics and Orthotics

Before Brilo, device referrals waited on hold and patients with a broken or painful device could not reach us, while our practitioners were casting in the fitting room. The receptionist now starts referrals and triages repairs, and our delivery times and patient comfort improved sharply.

Director of Clinical Operations

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Cascade Prosthetics and Orthotics

Brilo 2.0

Streamline Prosthetics Front Desk

Standing Brilo Up Across Prosthetics and Orthotics Eval, Fitting, and Repair Lines

Standing Brilo Up Across Prosthetics and Orthotics Eval, Fitting, and Repair Lines

Standing Brilo Up Across Prosthetics and Orthotics Eval, Fitting, and Repair Lines

Standing Brilo Up Across Prosthetics and Orthotics Eval, Fitting, and Repair Lines

Whether it is a hospital device referral or an urgent call about a device that suddenly hurts, the prosthetics and orthotics receptionist answers in plain language and keeps every fitting on track.

Whether it is a hospital device referral or an urgent call about a device that suddenly hurts, the prosthetics and orthotics receptionist answers in plain language and keeps every fitting on track.

1

Plug Brilo Into Your O and P Stack

2

Train on Mobility Care Pathways

3

Deploy on Prosthetics and Orthotics Lines

4

Tune Performance Across O and P Mix

Brilo 2.0

Healthcare Integrations

O and P Platforms, Fabrication Schedulers, and Referral Tools Brilo Reads Live

O and P Platforms, Fabrication Schedulers, and Referral Tools Brilo Reads Live

O and P Platforms, Fabrication Schedulers, and Referral Tools Brilo Reads Live

O and P Platforms, Fabrication Schedulers, and Referral Tools Brilo Reads Live

Brilo plugs into OPIE, Futura, Nymbl, and other major prosthetics and orthotics platforms so it reads referral queues, fabrication timelines, and authorization status before it ever speaks with a caller.

Brilo plugs into OPIE, Futura, Nymbl, and other major prosthetics and orthotics platforms so it reads referral queues, fabrication timelines, and authorization status before it ever speaks with a caller.

Brilo 2.0

Prosthetics Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's prosthetics and orthotics receptionist covers device evaluations, fittings, and adjustment calls.

Common questions on how Brilo's prosthetics and orthotics receptionist covers device evaluations, fittings, and adjustment calls.

How does the prosthetics and orthotics receptionist handle device referrals and repair calls at once?

How does the prosthetics and orthotics receptionist handle device referrals and repair calls at once?

Can the receptionist schedule fittings around our fabrication timelines?

Can the receptionist schedule fittings around our fabrication timelines?

How does Brilo protect device records, prescriptions, and other sensitive patient data?

How does Brilo protect device records, prescriptions, and other sensitive patient data?

What happens with after-hours calls about a painful device or skin breakdown?

What happens with after-hours calls about a painful device or skin breakdown?

Will Brilo improve our delivery times and repair turnaround?

Will Brilo improve our delivery times and repair turnaround?

Which platforms does Brilo connect with for prosthetics and orthotics clinics?

Which platforms does Brilo connect with for prosthetics and orthotics clinics?

Which questions can Brilo resolve without paging a practitioner?

Which questions can Brilo resolve without paging a practitioner?

When can our prosthetics and orthotics clinic expect Brilo live on the eval, fitting, and repair lines?

When can our prosthetics and orthotics clinic expect Brilo live on the eval, fitting, and repair lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.