Brilo 2.0

Counter Desk Phone Coverage

Boost-Ready AI Call Bot for Performance Aftermarket

Performance aftermarket call coverage that qualifies build spec calls with vehicle and mod stack lookups, confirms fitment check calls with compatibility and required part handling, processes warranty claim calls with manufacturer defect and prorated coverage, and routes track car and race fleet builder accounts while counter staff focus on the floor.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Weekend build spec call volume, mid-purchase fitment check lookups, and warranty claim calls all keep counter staff off the line and away from the floor.

Build spec calls overflow Performance build spec calls about cold air intakes, exhaust systems, and turbo kits overflow during weekend project rushes.

Brilo AI qualifies the buyer's build goals, vehicle, and mod stack, captures part numbers, books the install bay or shipping, and texts the price confirmation.

Major Problems & Solutions

Fitment check friction Fitment check calls require qualifying vehicle make, model, year, and mod stack before shipping or booking install.

Brilo AI pulls the live build file from Salesforce, walks the buyer through vehicle compatibility, mod stack conflicts, and required parts, and texts the confirmation.

Warranty claim coordination Warranty claim calls about manufacturer defects, install issues, and prorated coverage drag counter staff off the floor.

Brilo AI captures the warranty claim, walks the buyer through manufacturer defect documentation, install issue review, and prorated coverage, and routes complex saves to leads.

Track car and race fleet Track car and race fleet builder calls for bulk orders and custom fitment compete with retail walk-ins.

Brilo AI captures track car and race fleet builder requests, walks the manager through bulk pricing and custom fitment, and dispatches the on-call counter lead.

Brilo 2.0

Voice AI Driven for Counter Desk

What the Performance Aftermarket AI Call Bot Handles Across Build, Fitment, and Warranty Lines

What the Performance Aftermarket AI Call Bot Handles Across Build, Fitment, and Warranty Lines

What the Performance Aftermarket AI Call Bot Handles Across Build, Fitment, and Warranty Lines

What the Performance Aftermarket AI Call Bot Handles Across Build, Fitment, and Warranty Lines

From build spec intake through fitment checks to warranty claims and track car accounts, the performance aftermarket phone agent runs every counter touch.

From build spec intake through fitment checks to warranty claims and track car accounts, the performance aftermarket phone agent runs every counter touch.

Build Spec Calls

Brilo AI books performance build spec calls on each new buyer request today. Builds lock up fast today.

Build Spec Calls

Brilo AI books performance build spec calls on each new buyer request today. Builds lock up fast today.

Fitment Check Calls

Brilo AI keeps performance fitment check status flowing to buyers on calls. Specs confirm same hour fast.

Warranty Claim Calls

Brilo AI flags performance warranty calls and routes them to managers. Buyers reach answers fast today.

Before Brilo, our counter lost a Saturday morning on build spec calls while staff worked fitment issues. The agent now handles around four out of five of those touches without a person, and our spec-to-install conversion lifted from half to over three out of four.

Director of Performance Aftermarket Operations

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Crestline Performance Aftermarket Group

Before Brilo, our counter lost a Saturday morning on build spec calls while staff worked fitment issues. The agent now handles around four out of five of those touches without a person, and our spec-to-install conversion lifted from half to over three out of four.

Director of Performance Aftermarket Operations

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Crestline Performance Aftermarket Group

Brilo 2.0

Modernize Performance Aftermarket Front Desk

Bringing Brilo Online Across Performance Aftermarket Build, Fitment, and Warranty Lines

Bringing Brilo Online Across Performance Aftermarket Build, Fitment, and Warranty Lines

Bringing Brilo Online Across Performance Aftermarket Build, Fitment, and Warranty Lines

Bringing Brilo Online Across Performance Aftermarket Build, Fitment, and Warranty Lines

From a Saturday build spec surge to a track-day warranty issue, the aftermarket retailer phone agent stays clear for buyers while counter staff work the floor.

From a Saturday build spec surge to a track-day warranty issue, the aftermarket retailer phone agent stays clear for buyers while counter staff work the floor.

1

Wire Brilo to Your Counter Stack

2

Train on Aftermarket Workflows

3

Deploy on Counter Lines

4

Tune Performance Across Counter Mix

Brilo 2.0

Automotive Integrations

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Performance Aftermarket

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Performance Aftermarket

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Performance Aftermarket

Salesforce, Tekmetric, Stripe, and Twilio Brilo Plugs Into Live for Performance Aftermarket

Parts catalogs, fitment data, and warranty rules feed the agent in real time from leading shop management platforms running across performance aftermarket.

Parts catalogs, fitment data, and warranty rules feed the agent in real time from leading shop management platforms running across performance aftermarket.

Brilo 2.0

Performance Aftermarket Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions performance aftermarket teams raise when piloting Brilo on the build, fitment, and warranty lines.

Top questions performance aftermarket teams raise when piloting Brilo on the build, fitment, and warranty lines.

How does Brilo handle our performance aftermarket build spec calls?

How does Brilo handle our performance aftermarket build spec calls?

Can Brilo manage fitment check calls for buyers?

Can Brilo manage fitment check calls for buyers?

How does Brilo protect buyer and payment data?

How does Brilo protect buyer and payment data?

What happens with warranty claim calls during peak weekends?

What happens with warranty claim calls during peak weekends?

Will Brilo lift our spec-to-install conversion and warranty close rate?

Will Brilo lift our spec-to-install conversion and warranty close rate?

Which platforms does Brilo connect with for performance aftermarket?

Which platforms does Brilo connect with for performance aftermarket?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our performance aftermarket counter expect Brilo to go live?

When can our performance aftermarket counter expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.