Brilo 2.0
Symptom-Triage Phone Coverage
Compassionate AI Care Companion for Palliative Care Clinics
Brilo's ai care companion for palliative care clinics books patient and family intakes, keeps symptom management check-ins tight, triages pain and breathing crisis calls, and fields hospice transition questions so clinicians stay with families in care.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Voice AI built for the steady stream of new intake, symptom check-in, crisis triage, and hospice transition call traffic palliative care clinics cannot leave the bedside or consult room to answer.
New patient and family intake calls arrive from people navigating serious illness and goals of care decisions.
Brilo AI captures the diagnosis and care goals with compassionate language, screens for symptom severity and family dynamics, books the intake with the right clinician, and texts a private prep packet straight from your playbook.
Major Problems & Solutions
Symptom management check-in calls drift the moment a patient develops new pain, nausea, or breathing concerns.
Brilo AI tracks every patient's symptom cadence, books in-person and telehealth check-ins, confirms opioid and adjunct medication refills, and texts reminders that keep the symptom management plan responsive between visits.
Family crisis triage calls arrive at all hours from caregivers managing pain spikes or breathing emergencies at home.
Brilo AI screens crisis calls against your symptom playbook, walks caregivers through pain, breathing, and comfort steps, books the same-day visit, and pages the on-call clinician for active dying or uncontrolled symptom red flags.
Hospice transition and goals-of-care calls arrive when families are weighing the next step in serious illness care.
Brilo AI books goals-of-care conversations, captures hospice referral questions, confirms advance directive paperwork, and routes complex family meeting requests to the social work or chaplaincy queue.
Brilo 2.0
Voice AI Driven for Serious Illness Care
What the Palliative Care AI Care Companion Handles Across Intake, Symptom, and Crisis Lines
What the Palliative Care AI Care Companion Handles Across Intake, Symptom, and Crisis Lines
What the Palliative Care AI Care Companion Handles Across Intake, Symptom, and Crisis Lines
What the Palliative Care AI Care Companion Handles Across Intake, Symptom, and Crisis Lines
Across new patient intakes, symptom management check-ins, family crisis triage, and hospice transition calls, Brilo's palliative care companion holds the line under hipaa compliant answering service guardrails.
Across new patient intakes, symptom management check-ins, family crisis triage, and hospice transition calls, Brilo's palliative care companion holds the line under hipaa compliant answering service guardrails.
New Intake Calls
Brilo AI books palliative care intakes on every new family inquiry call today. Slots open same week fast.
New Intake Calls
Brilo AI books palliative care intakes on every new family inquiry call today. Slots open same week fast.
Symptom Check-In Calls
Brilo AI keeps palliative care check-ins tight on every patient call today. Nurses stay on cadence today.
Family Crisis Calls
Brilo AI screens palliative care crisis calls on every after-hours family call. Callbacks queue same hour.
Before Brilo, our palliative care nurses kept stepping out of bedside visits to take symptom calls while new family intakes waited a week for a callback. The agent now handles around four of every five of those touches on its own, and our intake-to-first-visit time fell from eight days down to two.
Director of Palliative Care Services
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Lighthouse Palliative Care and Family Support
Before Brilo, our palliative care nurses kept stepping out of bedside visits to take symptom calls while new family intakes waited a week for a callback. The agent now handles around four of every five of those touches on its own, and our intake-to-first-visit time fell from eight days down to two.
Director of Palliative Care Services
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Lighthouse Palliative Care and Family Support
Brilo 2.0
Streamline Palliative Care Front Desk
Bringing Brilo Online Across Palliative Care Intake and Crisis Lines
Bringing Brilo Online Across Palliative Care Intake and Crisis Lines
Bringing Brilo Online Across Palliative Care Intake and Crisis Lines
Bringing Brilo Online Across Palliative Care Intake and Crisis Lines
Whether it's a Monday morning new intake call or a 2 AM family crisis about pain control, the palliative care companion holds the line with answering service composure.
Whether it's a Monday morning new intake call or a 2 AM family crisis about pain control, the palliative care companion holds the line with answering service composure.
1
Tie Brilo Into Serious Illness Stack
2
Train on Serious Illness Pathways
3
Deploy on Palliative Care Lines
4
Tune Performance Across Palliative Mix
Brilo 2.0
Healthcare Integrations
Palliative Care EHRs, Symptom Tracking Tools, and Hospice Transition Platforms Brilo Reads Live
Palliative Care EHRs, Symptom Tracking Tools, and Hospice Transition Platforms Brilo Reads Live
Palliative Care EHRs, Symptom Tracking Tools, and Hospice Transition Platforms Brilo Reads Live
Palliative Care EHRs, Symptom Tracking Tools, and Hospice Transition Platforms Brilo Reads Live
Brilo ties into Athenahealth, Epic, Kantime, Brightree, and most palliative care platforms so the receptionist reads symptom playbooks, medication schedules, family communication preferences, and advance directives mid-call.
Brilo ties into Athenahealth, Epic, Kantime, Brightree, and most palliative care platforms so the receptionist reads symptom playbooks, medication schedules, family communication preferences, and advance directives mid-call.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Healthcare
Athenahealth
Brilo writes palliative care intake assessments, symptom check-in notes, and family crisis encounters directly into Athenahealth for clinics on a general-purpose EHR.
Healthcare
Phreesia
Brilo confirms palliative care intake forms, advance directive paperwork, and family communication preferences through Phreesia so caregivers arrive ready and the social work team skips the clipboard chase.
Healthcare
DocuSign
Brilo captures verbal authorization for palliative care goals-of-care consents, advance directives, and release-of-information forms, then triggers DocuSign envelopes patients and families sign on the spot.
Healthcare
Cedar
Brilo confirms palliative care visit copays, hospice transition costs, and self-pay balances through Cedar so families know their out-of-pocket before the next visit.
Brilo 2.0
Palliative Care Call Support
Frequently Asked Questions
Frequently Asked Questions
Quick answers about how Brilo's palliative care companion supports new intakes, symptom check-ins, and family crisis triage.
Quick answers about how Brilo's palliative care companion supports new intakes, symptom check-ins, and family crisis triage.
How does the palliative care companion juggle new family intakes and middle-of-the-night crisis calls at the same time?
How does the palliative care companion juggle new family intakes and middle-of-the-night crisis calls at the same time?
Can Brilo keep our symptom management check-in cadence tight across pain, nausea, and breathing concerns?
Can Brilo keep our symptom management check-in cadence tight across pain, nausea, and breathing concerns?
How does Brilo protect palliative care advance directives, symptom histories, and other sensitive family records?
How does Brilo protect palliative care advance directives, symptom histories, and other sensitive family records?
What happens with after-hours calls about active dying, uncontrolled pain, or breathing emergencies?
What happens with after-hours calls about active dying, uncontrolled pain, or breathing emergencies?
Will Brilo shrink intake-to-first-visit time and lift symptom check-in completion for our palliative care clinic?
Will Brilo shrink intake-to-first-visit time and lift symptom check-in completion for our palliative care clinic?
Which EHRs, symptom tracking tools, and hospice transition platforms does Brilo connect with for palliative care?
Which EHRs, symptom tracking tools, and hospice transition platforms does Brilo connect with for palliative care?
Which family and patient questions can Brilo handle without paging the on-call palliative clinician?
Which family and patient questions can Brilo handle without paging the on-call palliative clinician?
When can our palliative care clinic expect Brilo to be live on the intake, symptom, and crisis lines?
When can our palliative care clinic expect Brilo to be live on the intake, symptom, and crisis lines?
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community