Brilo 2.0

Clinic Desk Phone Coverage

Relief-Ready AI Voice Agent for Pain Management

Pain management clinic call coverage that intakes patient calls with referral and insurance qualification, books procedure calls with epidural and nerve block scheduling, processes refill requests with opioid agreement and pharmacy coordination, and routes workers comp and specialty referral requests while clinicians work the exam room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour patient intake volume, mid-day procedure booking lookups, and weekly refill request calls all keep the clinical team off the line and away from the exam room.

Patient intake calls overflow Pain management clinic patient intake calls about new referrals, prior records, and insurance verification overflow during commute hours.

Brilo AI qualifies the patient's referral source, symptom scope, and insurance coverage, captures the intake summary, books the visit, and texts the appointment confirmation.

Major Problems & Solutions

Procedure booking friction Procedure booking calls about epidural injections, nerve blocks, and radiofrequency ablation drag the clinical team off live patients.

Brilo AI pulls the live procedure schedule from Athenahealth, walks the patient through procedure type, prep instructions, and sedation options, and texts the booking confirmation.

Refill request coordination Refill request calls about opioid agreements, pharmacy preferences, and prior authorization drag clinicians off the exam room.

Brilo AI captures the refill request, walks the patient through opioid agreement, pharmacy preference, and prior authorization, and routes complex saves to clinicians.

Workers comp and specialty Workers comp claims and specialty referral accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures workers comp and specialty referral requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Pain Management AI Voice Agent Handles Across Intake, Procedure, and Refill Lines

What the Pain Management AI Voice Agent Handles Across Intake, Procedure, and Refill Lines

What the Pain Management AI Voice Agent Handles Across Intake, Procedure, and Refill Lines

What the Pain Management AI Voice Agent Handles Across Intake, Procedure, and Refill Lines

From patient intake through procedure booking to refill requests and workers comp claims, the pain management clinic phone agent runs every clinic desk touch.

From patient intake through procedure booking to refill requests and workers comp claims, the pain management clinic phone agent runs every clinic desk touch.

Patient Intake Calls

Brilo AI logs pain management patient intake calls on each new referral today. Visits land fast each day.

Patient Intake Calls

Brilo AI logs pain management patient intake calls on each new referral today. Visits land fast each day.

Procedure Booking Calls

Brilo AI keeps pain procedure booking status flowing to patients on each call. Slots confirm same hour.

Refill Request Calls

Brilo AI flags pain management refill request calls and routes to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on intake calls during commute hours while staff worked refills. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Pain Management Operations

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Crestline Pain Management Clinics

Before Brilo, our clinic lost a Monday morning on intake calls during commute hours while staff worked refills. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Pain Management Operations

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Crestline Pain Management Clinics

Brilo 2.0

Modernize Pain Management Clinic Front Desk

Bringing Brilo Online Across Pain Management Intake, Procedure, and Refill Lines

Bringing Brilo Online Across Pain Management Intake, Procedure, and Refill Lines

Bringing Brilo Online Across Pain Management Intake, Procedure, and Refill Lines

Bringing Brilo Online Across Pain Management Intake, Procedure, and Refill Lines

From a commute-hour referral intake rush to a Friday refill request, the pain management clinic phone agent stays clear for patients while clinicians work the exam room.

From a commute-hour referral intake rush to a Friday refill request, the pain management clinic phone agent stays clear for patients while clinicians work the exam room.

1

Wire Brilo to Your Clinic Stack

2

Train on Pain Management Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Pain Management Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Pain Management Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Pain Management Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Pain Management Clinics

Referral menus, procedure protocols, and opioid agreements feed the agent in real time from leading EHR platforms running across pain management.

Referral menus, procedure protocols, and opioid agreements feed the agent in real time from leading EHR platforms running across pain management.

Brilo 2.0

Pain Management Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions pain management clinic teams raise when piloting Brilo on the intake, procedure, and refill lines.

Top questions pain management clinic teams raise when piloting Brilo on the intake, procedure, and refill lines.

How does Brilo handle our pain management patient intake calls?

How does Brilo handle our pain management patient intake calls?

Can Brilo manage procedure booking calls during peak weeks?

Can Brilo manage procedure booking calls during peak weeks?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with refill request calls during peak hours?

What happens with refill request calls during peak hours?

Will Brilo lift our intake-to-visit conversion and refill close rate?

Will Brilo lift our intake-to-visit conversion and refill close rate?

Which platforms does Brilo connect with for pain management operations?

Which platforms does Brilo connect with for pain management operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our pain management clinic expect Brilo to go live?

When can our pain management clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.