Brilo 2.0

Clinic Desk Phone Coverage

Joint-Ready Conversational AI Platform for Orthopedic Clinics

Orthopedic clinic call coverage that intakes referral calls with symptom scope and imaging qualification, books imaging calls with X-ray and MRI scheduling, schedules surgery calls with knee replacement and hip arthroplasty support, and routes hospital partnership and physical therapy rehab account requests while surgeons work the procedure suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour referral intake volume, mid-week imaging booking lookups, and surgery scheduling calls all keep the surgical team off the line and away from the procedure suite.

Referral intake calls overflow Orthopedic clinic referral intake calls about knee pain, hip arthritis, and sports injury referrals overflow during commute hours.

Brilo AI qualifies the patient's referral source, symptom scope, and insurance coverage, captures the intake summary, books the consult, and texts the appointment confirmation.

Major Problems & Solutions

Imaging booking friction Imaging booking calls about X-ray, MRI, and CT scan scheduling drag the clinical team off live patients.

Brilo AI pulls the live imaging schedule from Athenahealth, walks the patient through X-ray, MRI, and CT scan prep, and texts the booking confirmation.

Surgery scheduling friction Surgery scheduling calls about knee replacement, hip arthroplasty, and rotator cuff repair drag surgeons off the procedure suite.

Brilo AI captures the surgery scheduling, walks the patient through knee replacement, hip arthroplasty, and rotator cuff repair, and routes complex saves to clinicians.

Hospital and rehab accounts Hospital partnership and physical therapy rehab accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures hospital partnership and physical therapy rehab account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Orthopedic Conversational AI Platform Handles Across Referral, Imaging, and Surgery Lines

What the Orthopedic Conversational AI Platform Handles Across Referral, Imaging, and Surgery Lines

What the Orthopedic Conversational AI Platform Handles Across Referral, Imaging, and Surgery Lines

What the Orthopedic Conversational AI Platform Handles Across Referral, Imaging, and Surgery Lines

From referral intake through imaging booking to surgery scheduling and hospital partnerships, the orthopedic clinic phone agent runs every clinic desk touch.

From referral intake through imaging booking to surgery scheduling and hospital partnerships, the orthopedic clinic phone agent runs every clinic desk touch.

Oncology & Infusion Clinics card 1

Referral Intake Calls

Brilo AI logs orthopedic clinic referral intake calls on each new patient. Visits land quickly each day.

Referral Intake Calls

Brilo AI logs orthopedic clinic referral intake calls on each new patient. Visits land quickly each day.

Referral Intake Calls

Brilo AI logs orthopedic clinic referral intake calls on each new patient. Visits land quickly each day.

Oncology & Infusion Clinics card 2

Imaging Booking Calls

Brilo AI keeps orthopedic imaging booking status flowing to patients on any call. Slots confirm same hour.

Imaging Booking Calls

Brilo AI keeps orthopedic imaging booking status flowing to patients on any call. Slots confirm same hour.

Oncology & Infusion Clinics card 3

Surgery Scheduling Calls

Brilo AI flags orthopedic surgery scheduling calls and routes to clinicians. Patients reach answers fast.

Surgery Scheduling Calls

Brilo AI flags orthopedic surgery scheduling calls and routes to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on referral intake calls during commute hours while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our referral-to-consult conversion lifted from half to over three out of four.

Director of Orthopedic Clinic Operations

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Crestline Orthopedic Clinics

Before Brilo, our clinic lost a Monday morning on referral intake calls during commute hours while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our referral-to-consult conversion lifted from half to over three out of four.

Director of Orthopedic Clinic Operations

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Crestline Orthopedic Clinics

Brilo 2.0

Modernize Orthopedic Clinic Front Desk

Bringing Brilo Online Across Orthopedic Referral, Imaging, and Surgery Lines

Bringing Brilo Online Across Orthopedic Referral, Imaging, and Surgery Lines

Bringing Brilo Online Across Orthopedic Referral, Imaging, and Surgery Lines

Bringing Brilo Online Across Orthopedic Referral, Imaging, and Surgery Lines

From a commute-hour referral rush to a Friday surgery scheduling, the orthopedic clinic phone agent stays clear for patients while surgeons work the procedure suite.

From a commute-hour referral rush to a Friday surgery scheduling, the orthopedic clinic phone agent stays clear for patients while surgeons work the procedure suite.

1

Wire Brilo to Your Clinic Stack

2

Train on Orthopedic Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Brilo Voice AI Workflow for Oncology & infusion Clinics

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Orthopedic Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Orthopedic Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Orthopedic Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Orthopedic Clinics

Referral menus, imaging protocols, and surgery prep templates feed the agent in real time from leading EHR platforms running across orthopedic clinics.

Referral menus, imaging protocols, and surgery prep templates feed the agent in real time from leading EHR platforms running across orthopedic clinics.

Brilo 2.0

Orthopedic Clinic Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions orthopedic clinic teams raise when piloting Brilo on the referral, imaging, and surgery lines.

Top questions orthopedic clinic teams raise when piloting Brilo on the referral, imaging, and surgery lines.

How does Brilo handle our orthopedic clinic referral intake calls?

How does Brilo handle our orthopedic clinic referral intake calls?

Can Brilo manage imaging booking calls during peak commute hours?

Can Brilo manage imaging booking calls during peak commute hours?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with surgery scheduling calls during peak procedure weeks?

What happens with surgery scheduling calls during peak procedure weeks?

Will Brilo lift our referral-to-consult conversion and surgery close rate?

Will Brilo lift our referral-to-consult conversion and surgery close rate?

Which platforms does Brilo connect with for orthopedic clinic operations?

Which platforms does Brilo connect with for orthopedic clinic operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our orthopedic clinic expect Brilo to go live?

When can our orthopedic clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.