Brilo 2.0

Clinic Desk Phone Coverage

Vision-Ready AI Voice Assistant for Ophthalmology

Ophthalmology clinic call coverage that intakes patient calls with vision concern and prior history qualification, books imaging calls with OCT scan and visual field scheduling, schedules surgery calls with cataract and LASIK support, and routes optical dispensary and partner hospital account requests while surgeons work the procedure suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Commute hour patient intake volume, mid-week imaging booking lookups, and surgery scheduling calls all keep the surgical team off the line and away from the procedure suite.

Patient intake calls overflow Ophthalmology clinic patient intake calls about cataract evaluations, glaucoma follow-up, and diabetic retinopathy referrals overflow during peak weeks.

Brilo AI qualifies the patient's vision concern, prior history, and insurance coverage, captures the intake summary, books the visit, and texts the appointment confirmation.

Major Problems & Solutions

Imaging booking friction Imaging booking calls about OCT scans, visual field tests, and fundus photography drag the clinical team off live patients.

Brilo AI pulls the live imaging schedule from Athenahealth, walks the patient through OCT scan, visual field test, and fundus photography prep, and texts the booking confirmation.

Surgery scheduling friction Surgery scheduling calls about cataract surgery, LASIK, and retinal procedures drag surgeons off the procedure suite.

Brilo AI captures the surgery scheduling, walks the patient through cataract surgery, LASIK, and retinal procedure options, and routes complex saves to clinicians.

Optical and partner accounts Optical dispensary programs and partner hospital accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures optical dispensary and partner hospital account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Ophthalmology AI Voice Assistant Handles Across Intake, Imaging, and Surgery Lines

What the Ophthalmology AI Voice Assistant Handles Across Intake, Imaging, and Surgery Lines

What the Ophthalmology AI Voice Assistant Handles Across Intake, Imaging, and Surgery Lines

What the Ophthalmology AI Voice Assistant Handles Across Intake, Imaging, and Surgery Lines

From patient intake through imaging booking to surgery scheduling and optical dispensary programs, the ophthalmology clinic phone agent runs every clinic desk touch.

From patient intake through imaging booking to surgery scheduling and optical dispensary programs, the ophthalmology clinic phone agent runs every clinic desk touch.

Loan Pre-qualification & Assistance

Patient Intake Calls

Brilo AI logs ophthalmology patient intake calls per each new patient today. Visits land fast each day.

Loan Pre-qualification & Assistance

Patient Intake Calls

Brilo AI logs ophthalmology patient intake calls per each new patient today. Visits land fast each day.

Payment Reminders & Collections

Imaging Booking Calls

Brilo AI keeps ophthalmology imaging booking status flowing to patients on calls. Slots confirm same hour.

New Account Setup Help

Surgery Scheduling Calls

Brilo AI flags ophthalmic surgery scheduling calls and routes to clinicians. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on patient intake calls during commute hours while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Ophthalmology Clinic Operations

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Crestline Ophthalmology Clinics

Before Brilo, our clinic lost a Monday morning on patient intake calls during commute hours while surgeons worked the procedure suite. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Ophthalmology Clinic Operations

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Crestline Ophthalmology Clinics

Brilo 2.0

Modernize Ophthalmology Clinic Front Desk

Bringing Brilo Online Across Ophthalmology Intake, Imaging, and Surgery Lines

Bringing Brilo Online Across Ophthalmology Intake, Imaging, and Surgery Lines

Bringing Brilo Online Across Ophthalmology Intake, Imaging, and Surgery Lines

Bringing Brilo Online Across Ophthalmology Intake, Imaging, and Surgery Lines

From a commute-hour cataract evaluation rush to a Friday LASIK booking, the ophthalmology clinic phone agent stays clear for patients while surgeons work the procedure suite.

From a commute-hour cataract evaluation rush to a Friday LASIK booking, the ophthalmology clinic phone agent stays clear for patients while surgeons work the procedure suite.

1

Wire Brilo to Your Clinic Stack

2

Train on Ophthalmology Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Finance Industry for Customer Assistance workflow

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ophthalmology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ophthalmology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ophthalmology Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Ophthalmology Clinics

Vision concern menus, imaging protocols, and surgical templates feed the agent in real time from leading EHR platforms running across ophthalmology.

Vision concern menus, imaging protocols, and surgical templates feed the agent in real time from leading EHR platforms running across ophthalmology.

Brilo 2.0

Ophthalmology Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions ophthalmology clinic teams raise when piloting Brilo on the intake, imaging, and surgery lines.

Top questions ophthalmology clinic teams raise when piloting Brilo on the intake, imaging, and surgery lines.

How does Brilo handle our ophthalmology clinic patient intake calls?

How does Brilo handle our ophthalmology clinic patient intake calls?

Can Brilo manage imaging booking calls during peak commute hours?

Can Brilo manage imaging booking calls during peak commute hours?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with surgery scheduling calls during peak procedure weeks?

What happens with surgery scheduling calls during peak procedure weeks?

Will Brilo lift our intake-to-visit conversion and surgery close rate?

Will Brilo lift our intake-to-visit conversion and surgery close rate?

Which platforms does Brilo connect with for ophthalmology operations?

Which platforms does Brilo connect with for ophthalmology operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our ophthalmology clinic expect Brilo to go live?

When can our ophthalmology clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.