Brilo 2.0

Eye-Surgery Phone Coverage

Earnest AI Virtual Receptionist for Ophthalmology Clinics

Built for medical and surgical eye care, Brilo intakes new patients, books cataract surgery and retinal injections, confirms dilation and surgery prep, and triages sudden vision changes so your ophthalmology team stays focused in the clinic.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Cataract referrals, retinal injection scheduling, glaucoma follow-ups, and sudden vision-loss calls keep ringing while your ophthalmology team is dilating patients and running the surgery suite.

New eye patients call about cataracts, glaucoma, and blurry or failing vision daily.

Brilo AI captures vision symptoms, eye history, and the referring physician, flags sudden loss against your rules, and books the medical eye exam and any imaging needed.

Major Problems & Solutions

Cataract surgery and retinal injections need tight spacing your schedulers rarely protect.

Brilo AI books cataract procedures and anti-VEGF injection series on schedule, confirms dilation, fasting, and driver arrangements, and keeps each treatment plan moving without phone tag.

Urgent eye calls come in scared about flashes, floaters, and sudden vision loss.

Brilo AI screens urgent eye calls against your triage rules, gathers onset and symptom details, and routes sudden vision loss or eye trauma straight to the on-call ophthalmologist.

Glaucoma and refill questions tie up the phones the whole afternoon.

Brilo AI answers glaucoma drop, post-op, and refill questions, checks authorization for injections and surgery, and routes complex cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Medical Eye Care

What the Ophthalmology AI Virtual Receptionist Handles Across Intake, Surgery, and Triage Lines

What the Ophthalmology AI Virtual Receptionist Handles Across Intake, Surgery, and Triage Lines

What the Ophthalmology AI Virtual Receptionist Handles Across Intake, Surgery, and Triage Lines

What the Ophthalmology AI Virtual Receptionist Handles Across Intake, Surgery, and Triage Lines

From a first cataract referral to a standing injection series to a sudden flashes-and-floaters call, Brilo's ophthalmology receptionist intakes patients, paces procedures, and screens urgent symptoms without dropping a call.

From a first cataract referral to a standing injection series to a sudden flashes-and-floaters call, Brilo's ophthalmology receptionist intakes patients, paces procedures, and screens urgent symptoms without dropping a call.

New Eye Patients

Brilo AI intakes new eye patients on every ophthalmology clinic call today. Charts open in real time.

New Eye Patients

Brilo AI intakes new eye patients on every ophthalmology clinic call today. Charts open in real time.

Surgery Visit Booking

Brilo AI books eye surgery and injection visits on every patient call today. Slots lock the same week.

Urgent Eye Triage

Brilo AI screens urgent eye symptom calls on every clinic phone line today. Nurses get severe cases.

Before Brilo, cataract referrals waited on hold and patients with sudden vision changes could not reach us fast enough, which pulled our techs away from dilation and imaging. The receptionist now intakes patients and screens urgent eye calls, and our sight-threatening cases reach a physician far faster.

Director of Ophthalmic Services

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Clearview Eye and Retina Center

Before Brilo, cataract referrals waited on hold and patients with sudden vision changes could not reach us fast enough, which pulled our techs away from dilation and imaging. The receptionist now intakes patients and screens urgent eye calls, and our sight-threatening cases reach a physician far faster.

Director of Ophthalmic Services

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Clearview Eye and Retina Center

Brilo 2.0

Streamline Ophthalmology Front Desk

Standing Brilo Up Across Ophthalmology Intake, Surgery, and Triage Lines

Standing Brilo Up Across Ophthalmology Intake, Surgery, and Triage Lines

Standing Brilo Up Across Ophthalmology Intake, Surgery, and Triage Lines

Standing Brilo Up Across Ophthalmology Intake, Surgery, and Triage Lines

Whether it is a morning cataract referral or a midnight call about sudden flashes and floaters, the ophthalmology receptionist answers in plain language and gets every sight-threatening symptom to a physician fast.

Whether it is a morning cataract referral or a midnight call about sudden flashes and floaters, the ophthalmology receptionist answers in plain language and gets every sight-threatening symptom to a physician fast.

1

Plug Brilo Into Your Ophthalmology Stack

2

Train on Medical Eye Pathways

3

Deploy on Ophthalmology Lines

4

Tune Performance Across Ophthalmology Mix

Brilo 2.0

Healthcare Integrations

Ophthalmology EHRs, Surgery Schedulers, and Imaging Tools Brilo Reads Live

Ophthalmology EHRs, Surgery Schedulers, and Imaging Tools Brilo Reads Live

Ophthalmology EHRs, Surgery Schedulers, and Imaging Tools Brilo Reads Live

Ophthalmology EHRs, Surgery Schedulers, and Imaging Tools Brilo Reads Live

Brilo works across Nextech, Modernizing Medicine, Epic, and most ophthalmology platforms so it reads clinic calendars, surgery and injection schedules, and authorization status before it ever speaks with a caller.

Brilo works across Nextech, Modernizing Medicine, Epic, and most ophthalmology platforms so it reads clinic calendars, surgery and injection schedules, and authorization status before it ever speaks with a caller.

Brilo 2.0

Ophthalmology Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's ophthalmology virtual receptionist covers eye intake, booking surgery and injections, and urgent triage.

Common questions on how Brilo's ophthalmology virtual receptionist covers eye intake, booking surgery and injections, and urgent triage.

How does the ophthalmology receptionist handle cataract referrals and urgent eye calls at once?

How does the ophthalmology receptionist handle cataract referrals and urgent eye calls at once?

Can the receptionist keep our cataract surgery and injection series on schedule?

Can the receptionist keep our cataract surgery and injection series on schedule?

How does Brilo protect ophthalmology imaging, surgical records, and other sensitive eye-health data?

How does Brilo protect ophthalmology imaging, surgical records, and other sensitive eye-health data?

What happens with after-hours calls about sudden vision loss or eye trauma?

What happens with after-hours calls about sudden vision loss or eye trauma?

Will Brilo speed up urgent triage and lift surgery and injection throughput?

Will Brilo speed up urgent triage and lift surgery and injection throughput?

Which EHRs and ophthalmology platforms does Brilo connect with for our clinic?

Which EHRs and ophthalmology platforms does Brilo connect with for our clinic?

Which patient questions can Brilo resolve without paging the on-call ophthalmologist?

Which patient questions can Brilo resolve without paging the on-call ophthalmologist?

When can our ophthalmology clinic expect Brilo live on the intake, surgery, and triage lines?

When can our ophthalmology clinic expect Brilo live on the intake, surgery, and triage lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.