Brilo 2.0
Genetic-Care Phone Coverage
Decoded Conversational AI for Medical Genetics Clinics
Built for medical genetics, Brilo intakes referrals for hereditary risk, books genetic counseling and testing visits, answers insurance and process questions, and routes results calls so your counselors focus on families, not the phones.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Referrals for hereditary risk, counseling and testing scheduling, insurance and process questions, and anxious results calls keep ringing while your genetic counselors are in sessions with families.
Referrals arrive for hereditary cancer, cardiac, and prenatal risk every day.
Brilo AI captures the indication, family history, and referring physician, confirms insurance and prior authorization, and books the genetic counseling visit so families are seen.
Major Problems & Solutions
Counseling and testing visits carry steps families need walked through.
Brilo AI books counseling and testing visits, explains the sample and process steps, confirms authorization, and keeps each family moving from referral to result.
Results calls come in from anxious patients waiting on genetic findings.
Brilo AI checks the result status with care, tells patients when findings are ready, and routes urgent or positive results straight to the genetic counselor for a careful conversation.
Insurance and process questions tie up the phones the whole afternoon.
Brilo AI answers insurance, authorization, and process questions, checks the referral and visit status, and routes complex cases to the right coordinator.
Brilo 2.0
Voice AI Driven for Genetic Care
What the Medical Genetics Conversational AI Handles Across Referral, Counseling, and Results Lines
What the Medical Genetics Conversational AI Handles Across Referral, Counseling, and Results Lines
What the Medical Genetics Conversational AI Handles Across Referral, Counseling, and Results Lines
What the Medical Genetics Conversational AI Handles Across Referral, Counseling, and Results Lines
From a hereditary-risk referral to a counseling and testing visit to an anxious results call, Brilo's medical genetics conversational AI intakes families, schedules visits, and routes results without dropping a call.
From a hereditary-risk referral to a counseling and testing visit to an anxious results call, Brilo's medical genetics conversational AI intakes families, schedules visits, and routes results without dropping a call.
New Referral Intake
Brilo AI intakes new medical genetics referrals on every clinic call today. Charts open same week now.
New Referral Intake
Brilo AI intakes new medical genetics referrals on every clinic call today. Charts open same week now.
Counseling Visit Booking
Brilo AI books genetic counseling and testing visits on every patient call today. Slots lock same week.
Results Triage Calls
Brilo AI screens medical genetics result calls on every patient line today. Counselors get urgent cases.
Before Brilo, referrals waited on hold and anxious results calls pulled counselors out of sessions, while authorization steps stalled testing. The conversational AI now intakes referrals and routes results with care, and our referral conversion and time-to-counseling improved sharply.
Director of Genetic Services
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Lineage Medical Genetics Clinic
Before Brilo, referrals waited on hold and anxious results calls pulled counselors out of sessions, while authorization steps stalled testing. The conversational AI now intakes referrals and routes results with care, and our referral conversion and time-to-counseling improved sharply.
Director of Genetic Services
-
Lineage Medical Genetics Clinic
Brilo 2.0
Streamline Medical Genetics Front Desk
Standing Brilo Up Across Referral, Counseling, and Results Lines
Standing Brilo Up Across Referral, Counseling, and Results Lines
Standing Brilo Up Across Referral, Counseling, and Results Lines
Standing Brilo Up Across Referral, Counseling, and Results Lines
Whether it is a hereditary-risk referral or an anxious patient awaiting results, the medical genetics conversational AI answers with care and gets every urgent finding to a counselor fast.
Whether it is a hereditary-risk referral or an anxious patient awaiting results, the medical genetics conversational AI answers with care and gets every urgent finding to a counselor fast.
1
Plug Brilo Into Your Genetics Stack
2
Train on Genetic Care Pathways
3
Deploy on Medical Genetics Lines
4
Tune Performance Across Genetics Mix
Brilo 2.0
Healthcare Integrations
Genetics EHRs, Counseling Schedulers, and Result Trackers Brilo Reads Live
Genetics EHRs, Counseling Schedulers, and Result Trackers Brilo Reads Live
Genetics EHRs, Counseling Schedulers, and Result Trackers Brilo Reads Live
Genetics EHRs, Counseling Schedulers, and Result Trackers Brilo Reads Live
Brilo plugs into Epic, InvitaeConnect, Athenahealth, and other major genetics platforms so the agent reads referral queues, counseling calendars, and authorization status before it ever speaks with a family.
Brilo plugs into Epic, InvitaeConnect, Athenahealth, and other major genetics platforms so the agent reads referral queues, counseling calendars, and authorization status before it ever speaks with a family.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Healthcare
Epic
Brilo reads Epic referral orders and writes intake notes, counseling bookings, and results-routing decisions back so your genetics team shares one record.
Healthcare
Athenahealth
Brilo writes medical genetics intakes, counseling visits, and follow-up notes into Athenahealth so the care team opens a current chart before each session.
Healthcare
DocuSign
Brilo captures verbal consent for genetic testing, results disclosure, and records releases, then triggers the DocuSign envelopes for a patient signature.
Healthcare
Cedar
Brilo confirms genetic testing estimates, counseling copays, and account balances through Cedar so families understand their out-of-pocket cost before testing.
Brilo 2.0
Medical Genetics Call Support
Frequently Asked Questions
Frequently Asked Questions
Common questions on how Brilo's medical genetics conversational AI covers referral intake, counseling visits, and results triage.
Common questions on how Brilo's medical genetics conversational AI covers referral intake, counseling visits, and results triage.
How does the medical genetics conversational AI handle referrals and results calls at once?
How does the medical genetics conversational AI handle referrals and results calls at once?
Can the conversational AI handle anxious results calls with the right care?
Can the conversational AI handle anxious results calls with the right care?
How does Brilo protect family history, genetic results, and other sensitive data?
How does Brilo protect family history, genetic results, and other sensitive data?
What happens with calls about an urgent or positive genetic result?
What happens with calls about an urgent or positive genetic result?
Will Brilo improve our referral conversion and time-to-counseling?
Will Brilo improve our referral conversion and time-to-counseling?
Which EHRs and platforms does Brilo connect with for medical genetics clinics?
Which EHRs and platforms does Brilo connect with for medical genetics clinics?
Which questions can Brilo resolve without paging a counselor?
Which questions can Brilo resolve without paging a counselor?
When can our genetics clinic expect Brilo live on the referral, counseling, and results lines?
When can our genetics clinic expect Brilo live on the referral, counseling, and results lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Usecases
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community