Brilo 2.0

Infusion-Chair Phone Coverage

Comforting AI Voice Agent for Infusion Therapy Centers

Built for ambulatory infusion, Brilo intakes biologic, IVIG, iron, and hydration referrals, books chair time, confirms prior authorization, and triages reactions so your infusion nurses stay with patients in the suite.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Biologic and IVIG referrals, chair scheduling, prior authorization questions, and reaction calls keep ringing while your infusion nurses are starting lines and monitoring patients in the suite.

New infusion referrals arrive for biologics, IVIG, iron, and hydration from many specialties.

Brilo AI captures the ordering physician, drug, and protocol, confirms prior authorization and benefits, and books the first chair appointment so therapy starts on time.

Major Problems & Solutions

Chair scheduling is a constant puzzle of drug times, durations, and nurse capacity.

Brilo AI books each infusion into the right chair and duration, confirms pre-medication and lab steps, and keeps the chair schedule full without overbooking the nurses.

Reaction and side-effect calls come in worried about rashes, fever, and infusion reactions.

Brilo AI screens reaction calls against your triage rules, gathers rash, breathing, and fever details, and routes severe infusion reactions straight to the on-call nurse.

Authorization and copay questions tie up the phones the whole afternoon.

Brilo AI answers prior authorization, copay-assistance, and scheduling questions, checks benefit and approval status, and routes complex cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Infusion Care

What the Infusion Therapy AI Voice Agent Handles Across Intake, Chair, and Reaction Lines

What the Infusion Therapy AI Voice Agent Handles Across Intake, Chair, and Reaction Lines

What the Infusion Therapy AI Voice Agent Handles Across Intake, Chair, and Reaction Lines

What the Infusion Therapy AI Voice Agent Handles Across Intake, Chair, and Reaction Lines

From a new biologic referral to a packed chair schedule to a worried reaction call, Brilo's infusion therapy voice agent intakes patients, books chair time, and triages reactions without dropping a call.

From a new biologic referral to a packed chair schedule to a worried reaction call, Brilo's infusion therapy voice agent intakes patients, books chair time, and triages reactions without dropping a call.

New Infusion Intake

Brilo AI intakes new infusion therapy patients on every center call today. Charts open in real time.

New Infusion Intake

Brilo AI intakes new infusion therapy patients on every center call today. Charts open in real time.

Chair Scheduling Calls

Brilo AI books infusion chair and treatment visits on every patient call today. Slots lock same week.

Reaction Triage Calls

Brilo AI screens infusion reaction calls on every patient center line today. Nurses get severe cases.

Before Brilo, referrals waited on authorization limbo and reaction calls hit a busy line while our nurses were starting infusions. The voice agent now intakes patients and screens reactions, and our chair utilization and time-to-first-infusion improved sharply.

Director of Infusion Services

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Riverside Ambulatory Infusion Center

Before Brilo, referrals waited on authorization limbo and reaction calls hit a busy line while our nurses were starting infusions. The voice agent now intakes patients and screens reactions, and our chair utilization and time-to-first-infusion improved sharply.

Director of Infusion Services

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Riverside Ambulatory Infusion Center

Brilo 2.0

Streamline Infusion Center Front Desk

Standing Brilo Up Across Infusion Intake, Chair, and Reaction Lines

Standing Brilo Up Across Infusion Intake, Chair, and Reaction Lines

Standing Brilo Up Across Infusion Intake, Chair, and Reaction Lines

Standing Brilo Up Across Infusion Intake, Chair, and Reaction Lines

Whether it is a new biologic referral or a worried call about a rash mid-infusion, the infusion therapy voice agent answers in plain language and keeps every chair on schedule.

Whether it is a new biologic referral or a worried call about a rash mid-infusion, the infusion therapy voice agent answers in plain language and keeps every chair on schedule.

1

Plug Brilo Into Your Infusion Stack

2

Train on Infusion Care Pathways

3

Deploy on Infusion Center Lines

4

Tune Performance Across Infusion Mix

Brilo 2.0

Healthcare Integrations

Infusion Platforms, Chair Schedulers, and Authorization Tools Brilo Reads Live

Infusion Platforms, Chair Schedulers, and Authorization Tools Brilo Reads Live

Infusion Platforms, Chair Schedulers, and Authorization Tools Brilo Reads Live

Infusion Platforms, Chair Schedulers, and Authorization Tools Brilo Reads Live

Brilo plugs into AdvancedMD, Athenahealth, Epic, and other major infusion platforms so the agent sees chair schedules, drug protocols, and authorization status before it ever speaks with a caller.

Brilo plugs into AdvancedMD, Athenahealth, Epic, and other major infusion platforms so the agent sees chair schedules, drug protocols, and authorization status before it ever speaks with a caller.

Brilo 2.0

Infusion Therapy Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's infusion therapy voice agent covers new intake, chair scheduling, and reaction triage.

Common questions on how Brilo's infusion therapy voice agent covers new intake, chair scheduling, and reaction triage.

How does the infusion therapy voice agent handle new referrals and reaction calls at once?

How does the infusion therapy voice agent handle new referrals and reaction calls at once?

Can the voice agent keep our infusion chairs scheduled without overbooking nurses?

Can the voice agent keep our infusion chairs scheduled without overbooking nurses?

How does Brilo protect infusion orders, drug protocols, and other sensitive patient data?

How does Brilo protect infusion orders, drug protocols, and other sensitive patient data?

What happens with after-hours calls about a rash, fever, or trouble breathing after an infusion?

What happens with after-hours calls about a rash, fever, or trouble breathing after an infusion?

Will Brilo lift our chair utilization and time-to-first-infusion?

Will Brilo lift our chair utilization and time-to-first-infusion?

Which platforms does Brilo connect with for infusion therapy centers?

Which platforms does Brilo connect with for infusion therapy centers?

Which questions can Brilo resolve without paging the infusion nurse?

Which questions can Brilo resolve without paging the infusion nurse?

When can our infusion center expect Brilo live on the intake, chair, and reaction lines?

When can our infusion center expect Brilo live on the intake, chair, and reaction lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.