Brilo 2.0

Clinic Desk Phone Coverage

Germ-Ready AI Phone Agent for Infectious Disease

Infectious disease clinic call coverage that intakes patient calls with referral and exposure history qualification, coordinates treatment plan calls with antimicrobial therapy and lab follow-up handling, runs public health calls with reportable disease and contact tracing support, and routes travel medicine and occupational health employer accounts while clinicians work the exam room.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Post-travel referral volume, mid-week treatment plan lookups, and public health notification calls all keep the clinical team off the line and away from the exam room.

Patient intake calls overflow Infectious disease clinic patient intake calls about HIV, hepatitis, and post-exposure prophylaxis referrals overflow during commute hours and post-travel weeks.

Brilo AI qualifies the patient's referral source, exposure history, and insurance coverage, captures the intake summary, books the visit, and texts the appointment confirmation.

Major Problems & Solutions

Treatment plan friction Treatment plan calls about antimicrobial therapy, lab follow-up timing, and side effect management drag the clinical team off live patients.

Brilo AI pulls the live treatment plan from Athenahealth, walks the patient through antimicrobial therapy, lab follow-up, and side effect management, and texts the next-step update.

Public health coordination Public health calls about reportable disease notification, contact tracing, and outbreak surveillance drag clinicians off the exam room.

Brilo AI captures the public health request, walks the patient through reportable disease notification, contact tracing, and outbreak surveillance, and routes complex saves to leads.

Travel and occupational accounts Travel medicine and occupational health employer accounts compete with retail patient inquiries during peak weeks.

Brilo AI captures travel medicine and occupational health account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.

Brilo 2.0

Voice AI Driven for Clinic Desk

What the Infectious Disease AI Phone Agent Handles Across Intake, Treatment, and Public Health Lines

What the Infectious Disease AI Phone Agent Handles Across Intake, Treatment, and Public Health Lines

What the Infectious Disease AI Phone Agent Handles Across Intake, Treatment, and Public Health Lines

What the Infectious Disease AI Phone Agent Handles Across Intake, Treatment, and Public Health Lines

From patient intake through treatment plan to public health and travel medicine accounts, the infectious disease clinic phone agent runs every clinic desk touch.

From patient intake through treatment plan to public health and travel medicine accounts, the infectious disease clinic phone agent runs every clinic desk touch.

Patient Intake Calls

Brilo AI logs infectious disease intake calls on new patient referral today. Visits land fast each day.

Patient Intake Calls

Brilo AI logs infectious disease intake calls on new patient referral today. Visits land fast each day.

Treatment Plan Calls

Brilo AI keeps infectious disease treatment plans flowing to patients on calls. Updates land same minute.

Public Health Calls

Brilo AI flags infectious disease public health calls and routes to leads. Patients reach answers fast.

Before Brilo, our clinic lost a Monday morning on intake calls during post-travel weeks while staff worked treatment plans. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Infectious Disease Operations

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Crestline Infectious Disease Clinics

Before Brilo, our clinic lost a Monday morning on intake calls during post-travel weeks while staff worked treatment plans. The agent now handles around four out of five of those touches without a person, and our intake-to-visit conversion lifted from half to over three out of four.

Director of Infectious Disease Operations

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Crestline Infectious Disease Clinics

Brilo 2.0

Modernize Infectious Disease Clinic Front Desk

Bringing Brilo Online Across Infectious Disease Intake, Treatment, and Public Health Lines

Bringing Brilo Online Across Infectious Disease Intake, Treatment, and Public Health Lines

Bringing Brilo Online Across Infectious Disease Intake, Treatment, and Public Health Lines

Bringing Brilo Online Across Infectious Disease Intake, Treatment, and Public Health Lines

From a post-travel referral rush to a Friday public health notification, the infectious disease clinic phone agent stays clear for patients while clinicians work the exam room.

From a post-travel referral rush to a Friday public health notification, the infectious disease clinic phone agent stays clear for patients while clinicians work the exam room.

1

Wire Brilo to Your Clinic Stack

2

Train on Infectious Disease Workflows

3

Deploy on Clinic Lines

4

Tune Performance Across Clinic Mix

Brilo 2.0

Healthcare Integrations

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Infectious Disease Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Infectious Disease Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Infectious Disease Clinics

Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Infectious Disease Clinics

Referral menus, antimicrobial protocols, and public health reporting rules feed the agent in real time from leading EHR platforms running across infectious disease care.

Referral menus, antimicrobial protocols, and public health reporting rules feed the agent in real time from leading EHR platforms running across infectious disease care.

Brilo 2.0

Infectious Disease Call Support

Frequently Asked Questions

Frequently Asked Questions

Top questions infectious disease clinic teams raise when piloting Brilo on the intake, treatment, and public health lines.

Top questions infectious disease clinic teams raise when piloting Brilo on the intake, treatment, and public health lines.

How does Brilo handle our infectious disease patient intake calls?

How does Brilo handle our infectious disease patient intake calls?

Can Brilo manage treatment plan calls during peak weeks?

Can Brilo manage treatment plan calls during peak weeks?

How does Brilo protect patient and chart data?

How does Brilo protect patient and chart data?

What happens with public health calls during outbreak weeks?

What happens with public health calls during outbreak weeks?

Will Brilo lift our intake-to-visit conversion and treatment adherence?

Will Brilo lift our intake-to-visit conversion and treatment adherence?

Which platforms does Brilo connect with for infectious disease operations?

Which platforms does Brilo connect with for infectious disease operations?

Which questions can Brilo handle without a person?

Which questions can Brilo handle without a person?

When can our infectious disease clinic expect Brilo to go live?

When can our infectious disease clinic expect Brilo to go live?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.