Brilo 2.0
Command Desk Phone Coverage
Bedside-Ready Conversational AI Platform for Hospital at Home
Hospital at home provider call coverage that qualifies patient intake calls with admission criteria and equipment setup lookups, runs care plan calls with medication timing and vitals reading handling, coordinates discharge calls with home health handoff and durable medical equipment, and routes CMS waiver and partner health system account requests while clinicians manage the command center.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Hospital discharge intake volume, mid-day care plan lookups, and discharge coordination calls all keep the clinical command center off the line and away from active patients.
Patient intake calls overflow Hospital at home provider patient intake calls about admission criteria, equipment delivery, and family caregiver setup overflow during hospital discharge windows.
Brilo AI qualifies the patient's admission criteria, equipment needs, and family caregiver setup, captures the intake summary, books the first visit, and texts the next-step confirmation.
Major Problems & Solutions
Care plan friction Care plan calls about medication timing, vitals readings, and remote monitoring alerts drag the clinical command center off live patients.
Brilo AI pulls the live care plan from Athenahealth, walks the patient through medication timing, vitals readings, and remote monitoring alerts, and texts the care update.
Discharge coordination friction Discharge coordination calls about home health handoff, durable medical equipment, and follow-up scheduling drag staff off live care plans.
Brilo AI captures the discharge coordination, walks the patient through home health handoff, durable medical equipment, and follow-up scheduling, and routes complex saves to clinicians.
Payer and health system accounts CMS waiver coordination and partner health system accounts compete with retail patient inquiries during peak weeks.
Brilo AI captures CMS waiver and partner health system account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.
Brilo 2.0
Voice AI Driven for Command Desk
What the Hospital at Home Conversational AI Platform Handles Across Intake, Care Plan, and Discharge Lines
What the Hospital at Home Conversational AI Platform Handles Across Intake, Care Plan, and Discharge Lines
What the Hospital at Home Conversational AI Platform Handles Across Intake, Care Plan, and Discharge Lines
What the Hospital at Home Conversational AI Platform Handles Across Intake, Care Plan, and Discharge Lines
From patient intake through care plan to discharge coordination and CMS waiver accounts, the hospital at home provider phone agent runs every command center desk touch.
From patient intake through care plan to discharge coordination and CMS waiver accounts, the hospital at home provider phone agent runs every command center desk touch.
Patient Intake Calls
Brilo AI logs hospital at home patient intake calls on each new referral. Visits land fast each day.
Patient Intake Calls
Brilo AI logs hospital at home patient intake calls on each new referral. Visits land fast each day.
Care Plan Calls
Brilo AI keeps hospital at home care plans flowing to patients on calls. Care updates land same minute.
Discharge Coordination Calls
Brilo AI flags hospital at home discharge calls and routes to clinicians. Patients reach answers fast.
Before Brilo, our command center lost a Monday morning on intake calls during peak hospital discharge while staff worked care plans. The agent now handles around four out of five of those touches without a person, and our intake-to-admission conversion lifted from half to over three out of four.
Director of Hospital at Home Operations
-
Crestline Hospital at Home Providers
Before Brilo, our command center lost a Monday morning on intake calls during peak hospital discharge while staff worked care plans. The agent now handles around four out of five of those touches without a person, and our intake-to-admission conversion lifted from half to over three out of four.
Director of Hospital at Home Operations
-
Crestline Hospital at Home Providers
Brilo 2.0
Modernize Hospital at Home Front Desk
Bringing Brilo Online Across Hospital at Home Intake, Care Plan, and Discharge Lines
Bringing Brilo Online Across Hospital at Home Intake, Care Plan, and Discharge Lines
Bringing Brilo Online Across Hospital at Home Intake, Care Plan, and Discharge Lines
Bringing Brilo Online Across Hospital at Home Intake, Care Plan, and Discharge Lines
From a hospital discharge intake rush to a Friday transition follow-up, the hospital at home provider phone agent stays clear for patients while clinicians manage the command center.
From a hospital discharge intake rush to a Friday transition follow-up, the hospital at home provider phone agent stays clear for patients while clinicians manage the command center.
1
Wire Brilo to Your Command Stack
2
Train on Hospital at Home Workflows
3
Deploy on Command Lines
4
Tune Performance Across Command Mix
Brilo 2.0
Healthcare Integrations
Salesforce, Athenahealth, Samsara, and Twilio Brilo Plugs Into Live for Hospital at Home Providers
Salesforce, Athenahealth, Samsara, and Twilio Brilo Plugs Into Live for Hospital at Home Providers
Salesforce, Athenahealth, Samsara, and Twilio Brilo Plugs Into Live for Hospital at Home Providers
Salesforce, Athenahealth, Samsara, and Twilio Brilo Plugs Into Live for Hospital at Home Providers
Admission criteria, care plan templates, and CMS waiver rules feed the agent in real time from leading EHR platforms running across hospital at home programs.
Admission criteria, care plan templates, and CMS waiver rules feed the agent in real time from leading EHR platforms running across hospital at home programs.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes hospital at home patient intake notes, care plan updates, and discharge coordination logs directly into Salesforce so the clinical command center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books hospital at home visits into Athenahealth with admission criteria, vitals readings, and care plan tasks so the clinical team sees the chart before each visit.
Healthcare
Samsara
Brilo pulls live clinical team location, equipment van routes, and arrival ETAs from Samsara so dispatchers manage exceptions and patients get accurate visit windows.
Healthcare
Twilio
Brilo dispatches hospital at home visit confirmations, medication reminders, and discharge follow-up alerts through Twilio so patients stay informed in real time.
Brilo 2.0
Hospital at Home Call Support
Frequently Asked Questions
Frequently Asked Questions
Top questions hospital at home provider teams raise when piloting Brilo on the intake, care plan, and discharge lines.
Top questions hospital at home provider teams raise when piloting Brilo on the intake, care plan, and discharge lines.
How does Brilo handle our hospital at home patient intake calls?
How does Brilo handle our hospital at home patient intake calls?
Can Brilo manage care plan calls during peak hospital discharge weeks?
Can Brilo manage care plan calls during peak hospital discharge weeks?
How does Brilo protect patient and chart data?
How does Brilo protect patient and chart data?
What happens with discharge coordination calls during peak weeks?
What happens with discharge coordination calls during peak weeks?
Will Brilo lift our intake-to-admission conversion and care plan adherence?
Will Brilo lift our intake-to-admission conversion and care plan adherence?
Which platforms does Brilo connect with for hospital at home operations?
Which platforms does Brilo connect with for hospital at home operations?
Which questions can Brilo handle without a person?
Which questions can Brilo handle without a person?
When can our hospital at home program expect Brilo to go live?
When can our hospital at home program expect Brilo to go live?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community