Brilo 2.0
Clinic Desk Phone Coverage
Cell-Ready AI Phone Agent for Hematology Oncology
Hematology oncology clinic call coverage that intakes patient calls with referral source and cancer concern qualification, runs treatment plan calls with chemotherapy regimen and immunotherapy handling, coordinates infusion calls with chair scheduling and pre-medication support, and routes specialty pharmacy and clinical trial partner account requests while clinicians work the infusion suite.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
New diagnosis patient intake volume, mid-week treatment plan lookups, and infusion coordination calls all keep the clinical team off the line and away from the infusion suite.
Patient intake calls overflow Hematology oncology clinic patient intake calls about new cancer diagnoses, blood disorders, and second opinion referrals overflow during peak weeks.
Brilo AI qualifies the patient's referral source, cancer concern, and insurance coverage, captures the intake summary, books the consult, and texts the appointment confirmation.
Major Problems & Solutions
Treatment plan friction Treatment plan calls about chemotherapy regimens, immunotherapy options, and clinical trial enrollment drag the clinical team off live patients.
Brilo AI pulls the live treatment plan from Athenahealth, walks the patient through chemotherapy regimen, immunotherapy option, and clinical trial, and texts the next-step update.
Infusion coordination friction Infusion coordination calls about chair scheduling, pre-medication, and side effect management drag clinicians off the infusion suite.
Brilo AI captures the infusion coordination request, walks the patient through chair scheduling, pre-medication, and side effect management, and routes complex saves to clinicians.
Specialty pharmacy and partner accounts Specialty pharmacy and clinical trial partner accounts compete with retail patient inquiries during peak weeks.
Brilo AI captures specialty pharmacy and clinical trial partner account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.
Brilo 2.0
Voice AI Driven for Clinic Desk
What the Hematology Oncology AI Phone Agent Handles Across Intake, Treatment, and Infusion Lines
What the Hematology Oncology AI Phone Agent Handles Across Intake, Treatment, and Infusion Lines
What the Hematology Oncology AI Phone Agent Handles Across Intake, Treatment, and Infusion Lines
What the Hematology Oncology AI Phone Agent Handles Across Intake, Treatment, and Infusion Lines
From patient intake through treatment plan to infusion coordination and specialty pharmacy programs, the hematology oncology clinic phone agent runs every clinic desk touch.
From patient intake through treatment plan to infusion coordination and specialty pharmacy programs, the hematology oncology clinic phone agent runs every clinic desk touch.

Patient Intake Calls
Brilo AI logs hematology oncology patient intake calls per each new patient. Visits land quickly each day.

Patient Intake Calls
Brilo AI logs hematology oncology patient intake calls per each new patient. Visits land quickly each day.

Treatment Plan Calls
Brilo AI keeps hematology oncology treatment plans flowing to patients on call. Updates land same hour.

Infusion Coordination Calls
Brilo AI flags hematology oncology infusion calls and routes to clinicians. Patients reach answers fast.
Before Brilo, our clinic lost a Monday morning on intake calls during new diagnosis weeks while staff worked infusion coordination. The agent now handles around four out of five of those touches without a person, and our intake-to-consult conversion lifted from half to over three out of four.
Director of Hematology Oncology Operations
-
Crestline Hematology Oncology Clinics
Before Brilo, our clinic lost a Monday morning on intake calls during new diagnosis weeks while staff worked infusion coordination. The agent now handles around four out of five of those touches without a person, and our intake-to-consult conversion lifted from half to over three out of four.
Director of Hematology Oncology Operations
-
Crestline Hematology Oncology Clinics
Brilo 2.0
Modernize Hematology Oncology Clinic Front Desk
Bringing Brilo Online Across Hematology Oncology Intake, Treatment, and Infusion Lines
Bringing Brilo Online Across Hematology Oncology Intake, Treatment, and Infusion Lines
Bringing Brilo Online Across Hematology Oncology Intake, Treatment, and Infusion Lines
Bringing Brilo Online Across Hematology Oncology Intake, Treatment, and Infusion Lines
From a new diagnosis intake rush to a Friday infusion coordination call, the hematology oncology clinic phone agent stays clear for patients while clinicians work the infusion suite.
From a new diagnosis intake rush to a Friday infusion coordination call, the hematology oncology clinic phone agent stays clear for patients while clinicians work the infusion suite.
1
Wire Brilo to Your Clinic Stack
2
Train on Hematology Oncology Workflows
3
Deploy on Clinic Lines
4
Tune Performance Across Clinic Mix

Brilo 2.0
Healthcare Integrations
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Hematology Oncology Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Hematology Oncology Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Hematology Oncology Clinics
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Hematology Oncology Clinics
Cancer concern menus, treatment protocols, and infusion templates feed the agent in real time from leading EHR platforms running across hematology oncology.
Cancer concern menus, treatment protocols, and infusion templates feed the agent in real time from leading EHR platforms running across hematology oncology.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.

Healthcare
Salesforce
Brilo writes hematology oncology clinic patient intake notes, treatment logs, and infusion coordination directly into Salesforce so the clinic stays aligned with every patient call.

Healthcare
Athenahealth
Brilo books hematology oncology visits into Athenahealth with referral notes, pathology results, and treatment plan so the clinical team sees the chart before each visit.

Healthcare
Stripe
Brilo confirms hematology oncology clinic copays, deductibles, and infusion copays through Stripe so patients clear billing without lingering at the front desk.

Healthcare
Twilio
Brilo dispatches hematology oncology visit reminders, lab follow-ups, and infusion appointment alerts through Twilio so patients stay informed in real time.
Brilo 2.0
Hematology Oncology Call Support
Frequently Asked Questions
Frequently Asked Questions
Top questions hematology oncology clinic teams raise when piloting Brilo on the intake, treatment, and infusion lines.
Top questions hematology oncology clinic teams raise when piloting Brilo on the intake, treatment, and infusion lines.
How does Brilo handle our hematology oncology clinic patient intake calls?
How does Brilo handle our hematology oncology clinic patient intake calls?
Can Brilo manage treatment plan calls during peak weeks?
Can Brilo manage treatment plan calls during peak weeks?
How does Brilo protect patient and chart data?
How does Brilo protect patient and chart data?
What happens with infusion coordination calls during peak weeks?
What happens with infusion coordination calls during peak weeks?
Will Brilo lift our intake-to-consult conversion and infusion fill rate?
Will Brilo lift our intake-to-consult conversion and infusion fill rate?
Which platforms does Brilo connect with for hematology oncology operations?
Which platforms does Brilo connect with for hematology oncology operations?
Which questions can Brilo handle without a person?
Which questions can Brilo handle without a person?
When can our hematology oncology clinic expect Brilo to go live?
When can our hematology oncology clinic expect Brilo to go live?
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Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
