Brilo 2.0
Main Line Phone Coverage
Robust AI Voice Agent for Enterprises
Enterprises put Brilo's AI Voice Agent on the main line to answer every call, route callers to the right department, handle routine requests, and cover lines after hours, so teams across the organization spend their time on the work that matters instead of the phone.
Where Enterprise Phone Lines Break Down
Where Enterprise Phone Lines Break Down
Where Enterprise Phone Lines Break Down
A large organization fields a constant stream of calls across departments, so callers wait on hold, get transferred in circles, and reach voicemail after hours, while staff lose time fielding calls meant for someone else.
Callers waiting on hold at the main line
Brilo AI answers the main line instantly, greets every caller, and routes them to the right department without a long hold.
Major Problems & Solutions
Calls transferred in circles
Brilo AI gathers the reason for each call up front and routes it to the right team the first time, so callers stop getting bounced around.
Staff fielding misrouted calls
Brilo AI handles routine requests and screens calls before transfer, so employees stop losing time on calls meant for another team.
After-hours calls hitting voicemail
Brilo AI covers enterprise lines after hours, captures each caller request, and routes anything urgent so nothing waits until morning.
Brilo 2.0
Voice AI Driven for Enterprise Main Line
What the Enterprise AI Voice Agent Handles Across Main Line, Routing, and After-Hours Lines
What the Enterprise AI Voice Agent Handles Across Main Line, Routing, and After-Hours Lines
What the Enterprise AI Voice Agent Handles Across Main Line, Routing, and After-Hours Lines
What the Enterprise AI Voice Agent Handles Across Main Line, Routing, and After-Hours Lines
From main-line answering to department routing to after-hours coverage, Brilo covers the three call types that bog down a large organization's phone lines.
From main-line answering to department routing to after-hours coverage, Brilo covers the three call types that bog down a large organization's phone lines.
Main Line Answering
Brilo AI answers the enterprise main line and routes every caller by intent. Nobody waits long on hold.
Main Line Answering
Brilo AI answers the enterprise main line and routes every caller by intent. Nobody waits long on hold.
Department Call Routing
Brilo AI screens enterprise calls and routes each to the right team. Callers reach the right person.
After-Hours Coverage Line
Brilo AI covers enterprise lines after hours and captures each caller request. No call goes unanswered.
Before Brilo, callers waited on hold at our main line and got transferred in circles, while staff lost hours on misrouted calls. The voice agent now answers and routes every caller cleanly, and our teams got their focus back.
VP of Operations
-
Meridian Global Holdings
Before Brilo, callers waited on hold at our main line and got transferred in circles, while staff lost hours on misrouted calls. The voice agent now answers and routes every caller cleanly, and our teams got their focus back.
VP of Operations
-
Meridian Global Holdings
Brilo 2.0
Automate Enterprises Front Desk
Bringing Brilo Online Across Enterprise Main Line, Routing, and After-Hours Lines
Bringing Brilo Online Across Enterprise Main Line, Routing, and After-Hours Lines
Bringing Brilo Online Across Enterprise Main Line, Routing, and After-Hours Lines
Bringing Brilo Online Across Enterprise Main Line, Routing, and After-Hours Lines
Whether it is a midday surge at the main line or an after-hours caller, the AI Voice Agent holds the enterprise line with the steady, professional tone of your best operator.
Whether it is a midday surge at the main line or an after-hours caller, the AI Voice Agent holds the enterprise line with the steady, professional tone of your best operator.
1
Connect Brilo to Your Enterprise Stack
2
Train on Your Call Flows
3
Deploy on Your Enterprise Lines
4
Tune Across Your Call Mix
Brilo 2.0
Enterprise Integrations
The CRM, Telephony, and Helpdesk Tools Brilo Reads Live
The CRM, Telephony, and Helpdesk Tools Brilo Reads Live
The CRM, Telephony, and Helpdesk Tools Brilo Reads Live
The CRM, Telephony, and Helpdesk Tools Brilo Reads Live
Brilo plugs into the CRM, telephony, and ticketing platforms enterprises already run, reading live context so calls are answered and routed without a person in the loop.
Brilo plugs into the CRM, telephony, and ticketing platforms enterprises already run, reading live context so calls are answered and routed without a person in the loop.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Enterprise
Salesforce
CRM for enterprise accounts. Brilo reads and updates Salesforce during the call, so teams pick up with the full context and records stay current.
Enterprise
Genesys
Enterprise contact center platform. Brilo works alongside Genesys routing so callers reach the right department the first time, with no extra transfers.
Enterprise
Twilio
Cloud communications platform. Brilo runs on reliable Twilio voice and connects into your existing numbers so the main line is answered instantly.
Enterprise
Zendesk
Helpdesk and ticketing platform. Brilo opens and updates Zendesk tickets on the call, so every request is tracked without manual entry.
Brilo 2.0
Enterprises Call Support
Frequently Asked Questions
Frequently Asked Questions
Answers to what operations leaders ask most before putting Brilo on the enterprise line, from main-line answering to routing to after-hours coverage.
Answers to what operations leaders ask most before putting Brilo on the enterprise line, from main-line answering to routing to after-hours coverage.
How does Brilo handle the main line at scale?
How does Brilo handle the main line at scale?
Can Brilo route calls to the right team the first time?
Can Brilo route calls to the right team the first time?
How does Brilo protect caller and company information?
How does Brilo protect caller and company information?
What happens with after-hours calls?
What happens with after-hours calls?
Will Brilo improve our hold time and routing?
Will Brilo improve our hold time and routing?
Which platforms does Brilo connect with for enterprises?
Which platforms does Brilo connect with for enterprises?
Which calls can Brilo handle on its own?
Which calls can Brilo handle on its own?
How soon can our organization be live with Brilo?
How soon can our organization be live with Brilo?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community