Brilo 2.0
After-Hours Phone Coverage
Ever-Ready Conversational AI for Emergency Animal Hospitals
Built for emergency vet care, Brilo screens should-I-come-in symptom calls, answers arrival, wait, and cost questions, directs true emergencies to come in now, and runs discharge follow-up so your team stays in the back with the animals.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Frantic should-I-come-in symptom calls, arrival and wait questions, cost and deposit questions, and discharge follow-up keep ringing while your team is in the back stabilizing critically ill animals.
Symptom calls come in from frightened owners unsure whether to rush in.
Brilo AI screens symptom calls against your triage scripts, gathers the species, signs, and timeline, and tells owners to come in now or directs true emergencies straight to your team.
Major Problems & Solutions
Arrival and cost questions flood the line and pull staff from the back.
Brilo AI answers current wait, location, and what-to-bring questions, explains exam fees and deposits, and helps each owner arrive ready for care.
Discharge follow-up slips when no one can call owners after a pet goes home.
Brilo AI runs discharge follow-up calls, confirms owners understand medications and aftercare, and routes any worsening pet straight to the on-call veterinarian.
Billing and records questions tie up the phones the whole night.
Brilo AI answers billing, records, and payment-plan questions, checks the visit and balance status, and routes complex cases to the right coordinator.
Brilo 2.0
Voice AI Driven for Emergency Vet Care
What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines
What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines
What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines
What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines
From a frantic should-I-come-in call to an arrival and cost question to a discharge follow-up, Brilo's emergency animal hospital conversational AI screens symptoms, informs owners, and follows up without dropping a call.
From a frantic should-I-come-in call to an arrival and cost question to a discharge follow-up, Brilo's emergency animal hospital conversational AI screens symptoms, informs owners, and follows up without dropping a call.

Symptom Triage Calls
Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Symptom Triage Calls
Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Symptom Triage Calls
Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Arrival Cost Calls
Brilo AI answers emergency animal hospital arrival and cost questions today. Owners arrive prepared now.

Arrival Cost Calls
Brilo AI answers emergency animal hospital arrival and cost questions today. Owners arrive prepared now.

Discharge Followup Calls
Brilo AI runs emergency animal hospital discharge follow-up calls for owners. Notes log in real time now.

Discharge Followup Calls
Brilo AI runs emergency animal hospital discharge follow-up calls for owners. Notes log in real time now.
Before Brilo, frantic symptom and cost calls pulled our team away from critical patients, and discharge follow-up rarely happened. The conversational AI now screens symptoms and runs every follow-up, and our team stays with the animals while owners still get answers fast.
Director of Emergency Veterinary Services
-
Summit Emergency Animal Hospital
Before Brilo, frantic symptom and cost calls pulled our team away from critical patients, and discharge follow-up rarely happened. The conversational AI now screens symptoms and runs every follow-up, and our team stays with the animals while owners still get answers fast.
Director of Emergency Veterinary Services
-
Summit Emergency Animal Hospital
Brilo 2.0
Streamline Emergency Animal Hospital Front Desk
Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines
Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines
Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines
Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines
Whether it is a frightened midnight symptom call or a discharge follow-up, the emergency animal hospital conversational AI answers in plain language and gets every true emergency to your team fast.
Whether it is a frightened midnight symptom call or a discharge follow-up, the emergency animal hospital conversational AI answers in plain language and gets every true emergency to your team fast.
1
Plug Brilo Into Your Emergency Vet Stack
2
Train on Emergency Vet Pathways
3
Deploy on Emergency Animal Hospital Lines
4
Tune Performance Across Emergency Vet Mix

Brilo 2.0
Veterinary Integrations
Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live
Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live
Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live
Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live
Brilo plugs into ezyVet, Cornerstone, IDEXX, and other major veterinary platforms so the agent reads triage scripts, wait times, and patient records before it ever speaks with an owner.
Brilo plugs into ezyVet, Cornerstone, IDEXX, and other major veterinary platforms so the agent reads triage scripts, wait times, and patient records before it ever speaks with an owner.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.

Veterinary
ezyVet
Brilo reads ezyVet records and writes triage notes, arrival details, and discharge follow-up encounters back so your veterinary team works from one shared record.

Veterinary
IDEXX
Brilo reads IDEXX lab and patient records so the agent knows each pet's history and results before discussing a visit or follow-up.

Veterinary
DocuSign
Brilo captures verbal consent for treatment authorizations and records releases, then triggers the DocuSign envelopes for an owner signature.

Veterinary
CareCredit
Brilo explains exam fees, deposits, and CareCredit payment options so owners understand the cost before they arrive with their pet.
Brilo 2.0
Emergency Vet Call Support
Frequently Asked Questions
Frequently Asked Questions
Common questions on how Brilo's emergency animal hospital conversational AI covers symptom triage, arrival and cost, and discharge follow-up.
Common questions on how Brilo's emergency animal hospital conversational AI covers symptom triage, arrival and cost, and discharge follow-up.
How does the emergency animal hospital conversational AI handle frantic symptom calls and cost questions at once?
How does the emergency animal hospital conversational AI handle frantic symptom calls and cost questions at once?
Will the conversational AI always send true emergencies straight in?
Will the conversational AI always send true emergencies straight in?
How does Brilo protect patient records, owner details, and other sensitive data?
How does Brilo protect patient records, owner details, and other sensitive data?
What happens after hours when an owner calls about a pet that is suddenly worse?
What happens after hours when an owner calls about a pet that is suddenly worse?
Will Brilo cut staff interruptions and improve discharge follow-through?
Will Brilo cut staff interruptions and improve discharge follow-through?
Which platforms does Brilo connect with for emergency animal hospitals?
Which platforms does Brilo connect with for emergency animal hospitals?
Which calls can Brilo resolve without pulling a tech from the back?
Which calls can Brilo resolve without pulling a tech from the back?
When can our emergency animal hospital expect Brilo live on the triage, arrival, and follow-up lines?
When can our emergency animal hospital expect Brilo live on the triage, arrival, and follow-up lines?
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community

Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
