Brilo 2.0

After-Hours Phone Coverage

Ever-Ready Conversational AI for Emergency Animal Hospitals

Built for emergency vet care, Brilo screens should-I-come-in symptom calls, answers arrival, wait, and cost questions, directs true emergencies to come in now, and runs discharge follow-up so your team stays in the back with the animals.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Frantic should-I-come-in symptom calls, arrival and wait questions, cost and deposit questions, and discharge follow-up keep ringing while your team is in the back stabilizing critically ill animals.

Symptom calls come in from frightened owners unsure whether to rush in.

Brilo AI screens symptom calls against your triage scripts, gathers the species, signs, and timeline, and tells owners to come in now or directs true emergencies straight to your team.

Major Problems & Solutions

Arrival and cost questions flood the line and pull staff from the back.

Brilo AI answers current wait, location, and what-to-bring questions, explains exam fees and deposits, and helps each owner arrive ready for care.

Discharge follow-up slips when no one can call owners after a pet goes home.

Brilo AI runs discharge follow-up calls, confirms owners understand medications and aftercare, and routes any worsening pet straight to the on-call veterinarian.

Billing and records questions tie up the phones the whole night.

Brilo AI answers billing, records, and payment-plan questions, checks the visit and balance status, and routes complex cases to the right coordinator.

Brilo 2.0

Voice AI Driven for Emergency Vet Care

What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines

What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines

What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines

What the Emergency Animal Hospital Conversational AI Handles Across Triage, Arrival, and Follow-Up Lines

From a frantic should-I-come-in call to an arrival and cost question to a discharge follow-up, Brilo's emergency animal hospital conversational AI screens symptoms, informs owners, and follows up without dropping a call.

From a frantic should-I-come-in call to an arrival and cost question to a discharge follow-up, Brilo's emergency animal hospital conversational AI screens symptoms, informs owners, and follows up without dropping a call.

Oncology & Infusion Clinics card 1

Symptom Triage Calls

Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Symptom Triage Calls

Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Symptom Triage Calls

Brilo AI screens emergency animal hospital symptom calls on every owner line. Vets get critical cases.

Oncology & Infusion Clinics card 2

Arrival Cost Calls

Brilo AI answers emergency animal hospital arrival and cost questions today. Owners arrive prepared now.

Arrival Cost Calls

Brilo AI answers emergency animal hospital arrival and cost questions today. Owners arrive prepared now.

Oncology & Infusion Clinics card 3

Discharge Followup Calls

Brilo AI runs emergency animal hospital discharge follow-up calls for owners. Notes log in real time now.

Discharge Followup Calls

Brilo AI runs emergency animal hospital discharge follow-up calls for owners. Notes log in real time now.

Before Brilo, frantic symptom and cost calls pulled our team away from critical patients, and discharge follow-up rarely happened. The conversational AI now screens symptoms and runs every follow-up, and our team stays with the animals while owners still get answers fast.

Director of Emergency Veterinary Services

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Summit Emergency Animal Hospital

Before Brilo, frantic symptom and cost calls pulled our team away from critical patients, and discharge follow-up rarely happened. The conversational AI now screens symptoms and runs every follow-up, and our team stays with the animals while owners still get answers fast.

Director of Emergency Veterinary Services

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Summit Emergency Animal Hospital

Brilo 2.0

Streamline Emergency Animal Hospital Front Desk

Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines

Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines

Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines

Standing Brilo Up Across Triage, Arrival, and Follow-Up Lines

Whether it is a frightened midnight symptom call or a discharge follow-up, the emergency animal hospital conversational AI answers in plain language and gets every true emergency to your team fast.

Whether it is a frightened midnight symptom call or a discharge follow-up, the emergency animal hospital conversational AI answers in plain language and gets every true emergency to your team fast.

1

Plug Brilo Into Your Emergency Vet Stack

2

Train on Emergency Vet Pathways

3

Deploy on Emergency Animal Hospital Lines

4

Tune Performance Across Emergency Vet Mix

Brilo Voice AI Workflow for Oncology & infusion Clinics

Brilo 2.0

Veterinary Integrations

Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live

Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live

Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live

Vet Platforms, Triage Tools, and Lab Systems Brilo Reads Live

Brilo plugs into ezyVet, Cornerstone, IDEXX, and other major veterinary platforms so the agent reads triage scripts, wait times, and patient records before it ever speaks with an owner.

Brilo plugs into ezyVet, Cornerstone, IDEXX, and other major veterinary platforms so the agent reads triage scripts, wait times, and patient records before it ever speaks with an owner.

Brilo 2.0

Emergency Vet Call Support

Frequently Asked Questions

Frequently Asked Questions

Common questions on how Brilo's emergency animal hospital conversational AI covers symptom triage, arrival and cost, and discharge follow-up.

Common questions on how Brilo's emergency animal hospital conversational AI covers symptom triage, arrival and cost, and discharge follow-up.

How does the emergency animal hospital conversational AI handle frantic symptom calls and cost questions at once?

How does the emergency animal hospital conversational AI handle frantic symptom calls and cost questions at once?

Will the conversational AI always send true emergencies straight in?

Will the conversational AI always send true emergencies straight in?

How does Brilo protect patient records, owner details, and other sensitive data?

How does Brilo protect patient records, owner details, and other sensitive data?

What happens after hours when an owner calls about a pet that is suddenly worse?

What happens after hours when an owner calls about a pet that is suddenly worse?

Will Brilo cut staff interruptions and improve discharge follow-through?

Will Brilo cut staff interruptions and improve discharge follow-through?

Which platforms does Brilo connect with for emergency animal hospitals?

Which platforms does Brilo connect with for emergency animal hospitals?

Which calls can Brilo resolve without pulling a tech from the back?

Which calls can Brilo resolve without pulling a tech from the back?

When can our emergency animal hospital expect Brilo live on the triage, arrival, and follow-up lines?

When can our emergency animal hospital expect Brilo live on the triage, arrival, and follow-up lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.