Brilo 2.0

Level-of-Care Phone Coverage

Tender AI Care Concierge for Eating Disorder Treatment Centers

Brilo's ai care concierge for eating disorder treatment centers books patient and family intakes, matches IOP, PHP, and residential level of care, triages weight loss and purging crisis calls, and fields meal support questions so clinicians stay with patients in care.

Major Problems & Solutions

Major Problems & Solutions

Major Problems & Solutions

Voice AI built for the steady stream of new intake, level of care, crisis triage, and family support call traffic eating disorder treatment centers cannot leave the therapy or meal support room to answer.

New patient and family intake calls arrive from people seeking help for anorexia, bulimia, ARFID, and binge eating disorders.

Brilo AI walks the caller through the intake with tender language, captures eating patterns and medical history, books the assessment with the right clinician, and texts a confidential family prep packet straight from your playbook.

Major Problems & Solutions

Level of care matching calls demand careful matching between IOP, PHP, residential, and outpatient pathways.

Brilo AI screens callers against your medical and behavioral criteria, suggests the right level of care, confirms insurance benefits and bed availability, and texts the admissions packet so families can prepare without delay.

Crisis triage calls arrive at all hours from patients with severe weight loss, purging, or suicidal thoughts.

Brilo AI screens crisis calls against your safety protocol, walks callers through grounding and meal support steps, books the same-day re-engagement visit, and pages the on-call clinician or 988 hand-off for active suicidality red flags.

Meal support and family education calls swallow front-desk hours every week.

Brilo AI books meal support coaching sessions, captures family education questions, confirms group attendance, and routes complex care coordination requests to the clinical director queue.

Brilo 2.0

Voice AI Driven for Eating Disorder Care

What the Eating Disorder Treatment AI Care Concierge Handles Across Intake, Level of Care, and Crisis Lines

What the Eating Disorder Treatment AI Care Concierge Handles Across Intake, Level of Care, and Crisis Lines

What the Eating Disorder Treatment AI Care Concierge Handles Across Intake, Level of Care, and Crisis Lines

What the Eating Disorder Treatment AI Care Concierge Handles Across Intake, Level of Care, and Crisis Lines

Across new patient intakes, level of care matching, crisis triage, and meal support calls, Brilo's eating disorder treatment care concierge holds the line under hipaa compliant answering service guardrails.

Across new patient intakes, level of care matching, crisis triage, and meal support calls, Brilo's eating disorder treatment care concierge holds the line under hipaa compliant answering service guardrails.

New Intake Calls

Brilo AI books eating disorder intake visits on every new patient call today. Slots land same week fast.

New Intake Calls

Brilo AI books eating disorder intake visits on every new patient call today. Slots land same week fast.

Level of Care Calls

Brilo AI matches eating disorder care levels tight on every patient call today. Patients land on cadence.

Crisis Triage Calls

Brilo AI screens eating disorder crisis calls on every patient call today. Clinician callbacks queue fast.

Before Brilo, our intake team drowned in family questions while new patients waited a week for a level of care assessment. The agent now resolves around four of every five of those touches on its own, and our admission-to-first-day time fell from nine days down to three.

Director of Admissions and Family Services

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Willow Brook Eating Disorder Treatment Center

Before Brilo, our intake team drowned in family questions while new patients waited a week for a level of care assessment. The agent now resolves around four of every five of those touches on its own, and our admission-to-first-day time fell from nine days down to three.

Director of Admissions and Family Services

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Willow Brook Eating Disorder Treatment Center

Brilo 2.0

Streamline Eating Disorder Treatment Front Desk

Bringing Brilo Online Across Eating Disorder Treatment Intake and Crisis Lines

Bringing Brilo Online Across Eating Disorder Treatment Intake and Crisis Lines

Bringing Brilo Online Across Eating Disorder Treatment Intake and Crisis Lines

Bringing Brilo Online Across Eating Disorder Treatment Intake and Crisis Lines

Whether it's a Monday morning family inquiry or a 10 PM purging crisis call, the eating disorder treatment care concierge holds the line with answering service composure.

Whether it's a Monday morning family inquiry or a 10 PM purging crisis call, the eating disorder treatment care concierge holds the line with answering service composure.

1

Tie Brilo Into ED Care Stack

2

Train on Eating Disorder Pathways

3

Deploy on ED Care Lines

4

Tune Performance Across Eating Disorder Mix

Brilo 2.0

Healthcare Integrations

Eating Disorder EHRs, Level of Care Tools, and Crisis Protocol Platforms Brilo Reads Live

Eating Disorder EHRs, Level of Care Tools, and Crisis Protocol Platforms Brilo Reads Live

Eating Disorder EHRs, Level of Care Tools, and Crisis Protocol Platforms Brilo Reads Live

Eating Disorder EHRs, Level of Care Tools, and Crisis Protocol Platforms Brilo Reads Live

Brilo ties into Kipu, Qualifacts, Eleos, Athenahealth, and most eating disorder platforms so the receptionist reads level of care criteria, meal support protocols, crisis playbooks, and bed availability mid-call.

Brilo ties into Kipu, Qualifacts, Eleos, Athenahealth, and most eating disorder platforms so the receptionist reads level of care criteria, meal support protocols, crisis playbooks, and bed availability mid-call.

Brilo 2.0

Eating Disorder Treatment Call Support

Frequently Asked Questions

Frequently Asked Questions

Quick answers about how Brilo's eating disorder treatment care concierge supports new intakes, level of care matching, and crisis triage.

Quick answers about how Brilo's eating disorder treatment care concierge supports new intakes, level of care matching, and crisis triage.

How does the eating disorder treatment care concierge juggle new family intakes and crisis calls at the same time?

How does the eating disorder treatment care concierge juggle new family intakes and crisis calls at the same time?

Can Brilo match callers to the right level of care across IOP, PHP, residential, and outpatient pathways?

Can Brilo match callers to the right level of care across IOP, PHP, residential, and outpatient pathways?

How does Brilo protect eating disorder intake notes, weight histories, and other sensitive recovery records?

How does Brilo protect eating disorder intake notes, weight histories, and other sensitive recovery records?

What happens with after-hours calls about severe weight loss, purging episodes, or active suicidality?

What happens with after-hours calls about severe weight loss, purging episodes, or active suicidality?

Will Brilo shrink admission-to-first-day time and lift level of care match accuracy for our center?

Will Brilo shrink admission-to-first-day time and lift level of care match accuracy for our center?

Which EHRs, level of care tools, and crisis protocol platforms does Brilo connect with for eating disorder centers?

Which EHRs, level of care tools, and crisis protocol platforms does Brilo connect with for eating disorder centers?

Which patient and family questions can Brilo handle without paging the on-call clinician?

Which patient and family questions can Brilo handle without paging the on-call clinician?

When can our eating disorder treatment center expect Brilo to be live on the intake, level of care, and crisis lines?

When can our eating disorder treatment center expect Brilo to be live on the intake, level of care, and crisis lines?

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Never Miss a Customer Call Again. Let AI Close the Loop—24/7.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.

Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.