Brilo 2.0
Center Desk Phone Coverage
Scan-Ready AI Voice Agent for Diagnostic Imaging
Diagnostic imaging center call coverage that intakes order calls with referral order and modality qualification, schedules scan calls with prep instruction and contrast handling, routes results calls with radiologist read and referring physician support, and routes hospital partner and accountable care organization account requests while technologists work the scanner.
Major Problems & Solutions
Major Problems & Solutions
Major Problems & Solutions
Commute hour order intake volume, mid-week scan scheduling lookups, and results routing calls all keep the technologist team off the line and away from the scanner.
Order intake calls overflow Diagnostic imaging center order intake calls about MRI, CT, and ultrasound referrals overflow during commute hours and post-discharge windows.
Brilo AI qualifies the patient's referral order, modality, and insurance coverage, captures the intake summary, books the scan, and texts the appointment confirmation.
Major Problems & Solutions
Scan scheduling friction Scan scheduling calls about prep instructions, contrast warnings, and pediatric sedation drag the technologist team off live patients.
Brilo AI pulls the live scan schedule from Athenahealth, walks the patient through prep instructions, contrast warnings, and pediatric sedation, and texts the booking confirmation.
Results routing friction Results routing calls about radiologist read timing, referring physician handoff, and abnormal flag escalation drag staff off live scans.
Brilo AI captures the results routing request, walks the patient through radiologist read timing, referring physician handoff, and abnormal flag escalation, and routes complex saves to clinicians.
Hospital and partner accounts Hospital partner and accountable care organization accounts compete with retail patient inquiries during peak weeks.
Brilo AI captures hospital partner and accountable care organization account requests, walks the partner through coverage scope and reporting, and dispatches the on-call clinical lead.
Brilo 2.0
Voice AI Driven for Center Desk
What the Diagnostic Imaging AI Voice Agent Handles Across Order, Scheduling, and Results Lines
What the Diagnostic Imaging AI Voice Agent Handles Across Order, Scheduling, and Results Lines
What the Diagnostic Imaging AI Voice Agent Handles Across Order, Scheduling, and Results Lines
What the Diagnostic Imaging AI Voice Agent Handles Across Order, Scheduling, and Results Lines
From order intake through scan scheduling to results routing and hospital partner accounts, the diagnostic imaging center phone agent runs every center desk touch.
From order intake through scan scheduling to results routing and hospital partner accounts, the diagnostic imaging center phone agent runs every center desk touch.
Order Intake Calls
Brilo AI logs diagnostic imaging order intake calls per each new patient. Scans land quickly each day.
Order Intake Calls
Brilo AI logs diagnostic imaging order intake calls per each new patient. Scans land quickly each day.
Scan Scheduling Calls
Brilo AI keeps diagnostic imaging scheduling flowing to patients on each call. Slots confirm same hour.
Results Routing Calls
Brilo AI flags diagnostic imaging results calls and routes to clinicians. Patients reach answers fast.
Before Brilo, our center lost a Monday morning on order intake calls during commute hours while technologists worked the scanner. The agent now handles around four out of five of those touches without a person, and our order-to-scan conversion lifted from half to over three out of four.
Director of Diagnostic Imaging Operations
-
Crestline Diagnostic Imaging Centers
Before Brilo, our center lost a Monday morning on order intake calls during commute hours while technologists worked the scanner. The agent now handles around four out of five of those touches without a person, and our order-to-scan conversion lifted from half to over three out of four.
Director of Diagnostic Imaging Operations
-
Crestline Diagnostic Imaging Centers
Brilo 2.0
Modernize Diagnostic Imaging Center Front Desk
Bringing Brilo Online Across Diagnostic Imaging Order, Scheduling, and Results Lines
Bringing Brilo Online Across Diagnostic Imaging Order, Scheduling, and Results Lines
Bringing Brilo Online Across Diagnostic Imaging Order, Scheduling, and Results Lines
Bringing Brilo Online Across Diagnostic Imaging Order, Scheduling, and Results Lines
From a commute-hour order intake rush to a Friday results routing, the diagnostic imaging center phone agent stays clear for patients while technologists work the scanner.
From a commute-hour order intake rush to a Friday results routing, the diagnostic imaging center phone agent stays clear for patients while technologists work the scanner.
1
Wire Brilo to Your Center Stack
2
Train on Diagnostic Imaging Workflows
3
Deploy on Center Lines
4
Tune Performance Across Center Mix
Brilo 2.0
Healthcare Integrations
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Diagnostic Imaging Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Diagnostic Imaging Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Diagnostic Imaging Centers
Salesforce, Athenahealth, Stripe, and Twilio Brilo Plugs Into Live for Diagnostic Imaging Centers
Modality menus, prep protocols, and radiologist templates feed the agent in real time from leading EHR platforms running across diagnostic imaging.
Modality menus, prep protocols, and radiologist templates feed the agent in real time from leading EHR platforms running across diagnostic imaging.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Healthcare
Salesforce
Brilo writes diagnostic imaging center order intake notes, scan scheduling logs, and results routing directly into Salesforce so the center stays aligned with every patient call.
Healthcare
Athenahealth
Brilo books imaging scans into Athenahealth with referral order, modality, and prep instructions so the technologist sees the chart before each scan.
Healthcare
Stripe
Brilo confirms diagnostic imaging center copays, deductibles, and self-pay packages through Stripe so patients clear billing without lingering at the front desk.
Healthcare
Twilio
Brilo dispatches diagnostic imaging scan reminders, prep instructions, and results-ready alerts through Twilio so patients stay informed in real time.
Brilo 2.0
Diagnostic Imaging Call Support
Frequently Asked Questions
Frequently Asked Questions
Top questions diagnostic imaging center teams raise when piloting Brilo on the order, scheduling, and results lines.
Top questions diagnostic imaging center teams raise when piloting Brilo on the order, scheduling, and results lines.
How does Brilo handle our diagnostic imaging order intake calls?
How does Brilo handle our diagnostic imaging order intake calls?
Can Brilo manage scan scheduling calls during peak weeks?
Can Brilo manage scan scheduling calls during peak weeks?
How does Brilo protect patient and chart data?
How does Brilo protect patient and chart data?
What happens with results routing calls during peak weeks?
What happens with results routing calls during peak weeks?
Will Brilo lift our order-to-scan conversion and results routing time?
Will Brilo lift our order-to-scan conversion and results routing time?
Which platforms does Brilo connect with for diagnostic imaging operations?
Which platforms does Brilo connect with for diagnostic imaging operations?
Which questions can Brilo handle without a person?
Which questions can Brilo handle without a person?
When can our diagnostic imaging center expect Brilo to go live?
When can our diagnostic imaging center expect Brilo to go live?
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Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
Never Miss a Customer Call Again. Let AI Close the Loop—24/7.
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Join 1,000+ businesses using Brilo to answer, qualify, and convert calls with AI—instantly.
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Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community
Join Discord
Connect with our community, ask questions, and stay updated on product news.
Book a Call
Schedule a quick call with our team to explore solutions for your needs.
Get started
Industries
Usecases
Integrations
Legal & Community